Developer platform and APIs

I recently used Private mode with anonymous names to facilitate a retrospective. When private mode was turned off, no names were displayed (as expected). However I used the AI catch-up feature today, and when I selected “Show details” it listed the content of each stickie note under the name of the person who had added it! The AI is not honouring privacy mode, which means I cannot promise the team it will remain anonymous.Are the people at Miro aware of this, and is there any plan to rectify this?AI showing the names of who put what 

IN my miro board when I zoom out I can see all the colors or the cards that I have created, when I zoom in all the cards background colors goes away.  If I change the card to a shape I can see the colors but the the text does not shrink and wrap to be visible the entire time.  This bug occurs in all my boards not just one.  This started to happen to me within the last 2 weeks. 

I’ve built a Miro app and have a “Development” version that’s connected locally to the localhost 2000 port. I’ve installed this app in my Miro account but when I try looking for it in a board, the “Development” one doesn’t show up, just the live published one. I’m pretty sure this used to work - not sure what I’m missing. Anyone has any ideas?  

with a link into a Miro board, the link gets stripped leaving only plain text in Edge. Pasting the same text into other programs preserves the links, so not sure what is going on here

Hi,I would like to make an app based on miro that would be focused on general cabinet design and kitchen design.I need to limit the abilities of miro so it would be easy enogh for carpenters to work with the app.The app is to be marketed seperatly

I’m working on integrating miro whiteboard in an VR application on Quest 3 device with an in-app web browser. Unfortunately clicking input fields in the whiteboard won’t make the system keyboard show up, but the browser plugin I’m using allows executing arbitary javascript on the page.Currently I’m editing the content in the #canvas-focus-holder>p element when pressing keys on an virtual keyboard, but it doesn’t work well with the styles. Then I noticed miro web SDK, is there a way to better simulate keyboard input and edit elements on board correspondly with SDK?

Hello! During my class the Miro page refreshed and ALL my boards were deleted!!! Can someone help me?

I was on a free trial of your service, and I’ve just been notified that I will be charged $40 soon. I have no intention of continuing the subscription and absolutely do not agree to be charged.It is unacceptable that I’m being told I must pay for a full month I will not use, simply to cancel the subscription. I do not wish to use the service any further, and I am requesting that my subscription be canceled immediately without any charges.Charging users for an entire month after they decide not to continue—especially when no usage will occur—is completely unreasonable. I’m making it clear now: I do not authorize this $40 payment.Please cancel my subscription immediately and ensure I am not charged.

Hello Miro-Team!Here’s my question: Is it possible to share a Miro business account so that one time Person-A can be the host of a Meeting with his Miro board and another time Person-B. They would not be active at the same time nor need to collaborate. They should be able to save their boards and go back to them time and time again after repeated sharing of the license owner role. Thanks! Anita

Looks like lots of users are asking for DARK MODE, for at least FOUR YEARS.So - why haven’t you responded?

Greetings to Miro Support Team,My name is Dmytro Kostiuk and I am a Scrum Master from Ukraine I have been using Miro for a while already for providing as high-quality materials as I can for team collaborationI have learned that Miro offers free access to premium features for Ukrainian users owing to the ongoing situation in Ukraine. I would like to request access in order to use the platform as a visual and interactive tool for teaching children online.I would be sincerely grateful if you could provide me with access or guide me through the process of applying. I can provide proof of my identity if needed.Thank you very much for your support of Ukrainian educators and children.Best regards,Dmytro 

Hey. Please, add one hotkey for the highlighter tool and three hotkey keys for the saved colors. When working from a laptop and a graphics tablet, it is not very convenient to constantly access this toolbar. I want to click once and select it already. 

An error appeared while fetching data form board that I can only access as a viewer (not editior):{   "type" : "error",   "code" : "3.0018",   "context" : {     "boardId" : {       "value" : "uXjVJ6HI7yA="     }   },   "message" : "Internal error occurred",   "status" : 500 }After obtaining access as a editor - this error is gone. Can it be related to the insufficient permissions?

This morning I cannot load my Miro board, see screenshot below. I tried for an hour now. I have an urgent presentation need to access my board.  

When I try to submit an application for the Education plan, my email with the address @edu.hse.ru is not accepted. Please help me figure out how to make the form go through.

I was wondering, what exactly is supported by the Delete Item API? I’m trying to delete paint items through the API but get a 500 error, so I assume it’s not supported. Is it supported by any of the other delete related APIs?

Dear Miro Support Team,We are experiencing an issue with the App Metrics dashboard for our application, R-Adjuster, THE Palette, Super sticknote Manager .Even with a few existing installs and active users, the dashboard currently displays "No data to show" for metrics such as "Total installations" and "Customer account breakdown".Previously, around the end of May, these numbers were displayed correctly. Could you please investigate the cause of this issue and advise on the necessary countermeasures or solutions?Thank you for your time and assistance.Sincerely, 

Hi everyone 👋I’ve developed a custom AI text based chatbot called Rizz AI, which is currently live on my WordPress site.I want to embed or integrate this chatbot inside a Miro board, so users can interact with it during collaborative sessions (for example, as a widget or iFrame inside the board).I’m not sure what the best approach is for this:(1). Can I use an iFrame to display my chatbot from the website directly?(2). Or do I need to build a custom Miro app using the Developer Platform?(3). Are there any known limitations with external scripts or chat widgets inside Miro?If anyone has experience embedding external tools or WordPress-based chatbots into Miro, I’d really appreciate your guidance Thanks in advance!

Hi everyone,I’ve been working on extracting information from a Miro board and have already managed to automatically extract basic shapes (rectangles, circles, text boxes). However, when Flowchart shapes appear (like Document or Connector), my parser doesn’t recognize them.Is there any recommended way to handle this?Maybe an API or endpoint that returns metadata for these specific shape types?I’d really appreciate your help.Thanks!

For some reason my boards do no open at all. When I press @open@ this picture appears. Can I do anything about it? App initialization failure: Loading chunk 23570 failed. (missing: https://mirostatic.com/app/static/surface-bundler.420bec12e74a112e.js).

Hello,I wasn’t able to verify my email address on the Education Plan application form — the system didn’t recognize my school domain, so I couldn’t submit the form.I’d like to request manual verification of my educational email.My school: National University of Singapore (https://www.nus.edu.sg)My email: e1554529@u.nus.eduThank you for your help!

Is there any plan for Miro Documents to have a toggle list option like in Notion or Heptabase?Additionally, we’re having issues where documents become huge on the board as you keep adding notes inside them. Is there any plan to make it possible to adjust the size of the Document box? This is making it difficult to edit on the board

Hello Miro Community!Hope I’m not missing something obvious here.  :-P Had high hopes I could configure the Action Shortcut button to generate an image based on stickies within a source frame.  Unfortunately what is generated was completely disconnected to what’s in the frame.  I’ve tried turning the stickies into Text, Jira Cards, a Doc, etc., and none seem to get “picked up” by the AI image generator.  Given the “Source (Optional)” option stays active when you select “Image” in the dropdown above, and frames are your only Source options, what exactly can the AI pull from the Source frame?  Any thoughts? 

Hello. I am using MIRO board to check vehicles that we’re added, duplicated or deleted. Can you please tell me how to identify who added, deleted or duplicated vehicles in the MIRO board? I am working offline and I can see the names moving around the board but I cannot identify who made the changes. Thank yoou!