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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8830 Topics
U
Ulrike HlawaczekNew Here
asked in Ask The Community
When to book a day pass?

Hi there,I am planning my very first workshop and wondering about some details regarding day passes. Since I would like the external workshop participants (15 people) to be able to e.g. write comments or use sticky notes etc., I think I will have to book an individual day pass for each participant, right? I don’t want them to be able to make any changes before the workshop starts. As I would like to send the links to the participants the day before the workshop I am therefore wondering, if thereis  a possibilty to set up a time manually, from when the day pass is working. Is this possible?Or is there any other option you can recommend? I don’t want the participants to have access to any other board than the workshop board and want them to be able to be interactive just when the workshop starts.Thanks a lot ind advance! Looking forward to your answers :)

2344
Jonathan White
4 years ago
Simon.Harris
Simon.HarrisRetired Community Member
posted in Ask The Community
Training Proof of Concept attempt

HiI’m a lot reticent about posting this but here goes anyway….I offer it as others have shared their ideas and examplesAlso because i’d love to hear what it suggesst to other as ways to improve what I’ve done hereYou can watch at 2x speed (or 4x but thats incomprehensible!)ContextI have a potential client with whom I’m attempting to show ‘how to break the mould’ on shifting trad training to be online w/ tools like miro - to try to ‘give them a feel for whats possible...’ i recorded https://www.dropbox.com/s/lr2st48lhnabuy1/first%20PoC.mp4?dl=0I’m thinking we should all get on a board sometime and share trix-n-tips - who’d like to talk about making that a reality?@Marina its shows a few bugs in the operation of miro that you might like to pass on. Ones at 10:11 another similar happens soon after - there are several issues illustrated as I go that I don’t recall now Discussion encouraged… please also tag others who’ve asked about training use@mlanders @Max Harper @Isman Tanuri @Kiron Bon

9847
Kiron Bondale
4 years ago
Jake Wysocki
Jake WysockiContributor
posted in Ask The Community
Visual notes breaks my formatting, any ideas how to prevent this?

I use visual notes in many boards to use during customer interviews. I have created a template with header formatting on several prompts to act as predefined placeholders. I haven’t figured out exactly when this happens, but it seems to add extra spaces and remove a character overnight. Has anyone else seen this or know what is causing it? I fix it and format it the way I want and it keeps happening (seemingly) every day. Thanks!  

1892
Jake Wysocki
4 years ago
M
Marie.StdenisNew Here
asked in Ask The Community
When I am on the app and I add a picture to a board, the image does not load on the right side, could you help me?

The board picture is not on the right side.

2043
M
4 years ago
Steve Appling
Steve ApplingBeginner
asked in Developer platform and APIs
Positioning content in parent frame

I’m using the REST API to try to add stickies to a frame, similar to the GitHub Issue Importer example.  I find that if I specify a parentFrameId, that the x and y position is ignored and the sticky is added to the center of the frame.  If I don’t specify a parentFrameId and give an x and y, then I can position them, but they aren’t considered children of the frame unless I go into the board manually and wiggle the stickies.   How can I put content into a frame and not have it all stacked on top of each other?  Also, I couldn’t find documentation for the parentFrameId in your API documentation.  It is only mentioned in the example.

9961
farbodsaraf
Mironeer
4 years ago
D
danielfNew Here
asked in Ask The Community
Miro Mac App Jira integration, login, is not possible

How can I login to jira using the mac app?I only get the You are not logged in, and do not have the permissions required to act on the selected issue as a guest.Please log in but the link (obv) doesn’t work..thx

2072
D
4 years ago
D
Douglas OgbomonNew Here
asked in Ask The Community
Audit Logs

Hey, how far back can i get with the Miro Audit Logs and how long does my Log Data stay’s before it’s deleted 

5822
Marina
Mironeer
4 years ago
K
Karina TrubochevaNew Here
asked in Ask The Community
Посчитать количество одинаковых форм и изображений

Добрый день, я создала схему Miro, на ней дублируются определенные формы с цветом, например красный круг. Как я могу посчитать количество одинаковых форм и изображений в MIRO автоматически ? 

3423
Marina
Mironeer
4 years ago
L
Lance SedlakBeginner
posted in Ask The Community
Short-term access by clients

I’m a new Miro user.  I have the Consultant plan and will use Miro to do brainstorming with sticky notes with my clients.  I’ll use the Miro tool for approx 2.5 hours to complete 3 short brainstorming exercises with each client (typically a group of 7 - 10 people).  A few questions:How do I invite those people to access the boards I created?  Note:  That group will not access the board again.  I’ll then use the same board (after erasing content from client #1 with client #2 later that day or the next. Should I have one board with the three sections or three boards each with its own template? Am I supposed to create a “Team” for each client? Thank you for your assistance.

11128
L
4 years ago
A
Aerin BillingsleyNew Here
asked in Ask The Community
Turn off Chat

I would like to use Miro in my classroom but I don’t like the chat feature. I only want my students to interact with the content and not have conversations going. Is there a way to turn off the chat feature?

6741
Robert Johnson
4 years ago
J
Julia SimonNew Here
asked in Ask The Community
Image Links without homepage texts?

Hello!Is it possible to put image links on a board without the homepage discription showing?  So it does not look like this? 

14518
Marina
Mironeer
4 years ago
Y
YuliaNew Here
asked in Ask The Community
I deleted mind map by mistake

Hello Miro Team! Unfortunately yeasterday I finished my mind map and then deleted this board by mistake. How can I recover it? Thank a lot

6301
Kiron Bondale
4 years ago
G
Gagan SinghNew Here
asked in Ask The Community
Pricing / I would love to take the $10/ month pricing to start using the premium features

On the main site the license is showing as $10 for the paid account but inside my login when I visit pricing it’s showing $20 (Monthly). It’s just for my own use and I would love to take the $10/ month pricing to start using the premium features for now. Help! 

2542
Robert Johnson
4 years ago
E
Ethan HuangBeginner
posted in Ask The Community
Miro got blocked by office network?

Hi guys,It’s about the network/security restrictions to access Miro.My client was trying to open Miro boards from their office network, but seems like Miro is blocked so they couldn’t open Miro boards from browser. I’m wondering if Miro is using any specific network protocols, ports ... that may cause any access restrictions? Very much appreciated if you have any idea to share. Best regards,Ethan

12545
E
4 years ago
S
saifisBeginner
asked in Developer platform and APIs
Running callbacks to users not logged in

I have a plugin that generates objects to aid in workshops online and providing visual aids to them on Miro, the object creation itself is done by a logged in user, but I want to do some updates to a card object that are done by users who are joining in that are not logged in.I just want to change the color and rotation of a card, is this possible?I’ved added  async function checkCardMovments( widget_id ){        await miro.board.widgets.update({ id: widget_id,                                           rotation: 0,                                          style: { backgroundColor: '#FCEEF0'} })}  miro.onReady(() => {    miro.addListener('WIDGETS_TRANSFORMATION_UPDATED', (e) => {        if( (e.data.length == 1) && ( e.data[0].type == 'CARD' ) ){            checkCardMovments(e.data[0].id)        }    })  } to the miro.onReady of the js file that is initializing the plugin, it works fine if I am a logged in user but the callback doesn’t seem to run at all if its an anon user

4872
S
4 years ago
Daniel Hirschler
Daniel HirschlerBeginner
asked in Ask The Community
How to hand over a board to a client?

Hi - I have create a board (workflow - architecture) for a project as part of a consultany for a client. Now I would want to hand over the board to the client - so that the project manager can work on it together with her team. How can I best do this?

3195
Daniel Hirschler
4 years ago
K
Keirstin TownsendBeginner
asked in Ask The Community
Inviting Non-Team Users to Boards

I am trying to invite external collaborators to a board that I do not want to provide a public link for. A few days ago, I was able to send e-mail invitations to users outside of my license, and when they accepted, they displayed in my Active Users section as “non-team users” with Occasional licenses. Here’s a screenshot:Now, when I try to invite external collaborators to the same board, I get the following error message: It seems to be forcing me to invite users as members of my team, and no longer allows them to be Occasional Non-Team Users. Why is this happening all of a sudden?

19922
K
4 years ago
D
Daniel.rauchBeginner
posted in Ask The Community
@mention notifications in chat?

Is an @mention in chat supposed to send a notification? I have the notifications turned on in my settings and the function works great if I’m @mentioned in a comment. But I do not receive a notification when I’m @mentioned in chat. If anyone has a though on how to get that to work, I would be grateful.

12238
Robert Johnson
4 years ago
C
Carmen GraverBeginner
asked in Developer platform and APIs
Can't Update Cards

I’ve recently run into problems updating cards on my boards.  Unable to move cards or to update them unless I close Miro and then reopen.  

9305
Kiron Bondale
4 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community
Template for team building

I saw a link somewhere in Miro content for a really detailed Team building board template, but now I can’t find it. It was just two or three weeks ago. It included frames for each team member, with likes and dislikes, communication tips, and other “get-to-know-you” questions.  I’ve looked in all the blogs but can’t find it. Does this sound familiar to anyone? Have you seen it?Thanks. 

3624
Simon.Harris
4 years ago
S
Sebastian AspNew Here
posted in Ask The Community
Are Audit logs secured from modifications

Hi, Just as the title says, does anyone know if the Audit logs are secured from modifications alternatively separated from production environment? 

1811
Kiron Bondale
4 years ago
T
ToscaBvVNew Here
asked in Ask The Community
Have free account; am considering switching to consultant plan; mysteriously have 2 users, want to reduce to 1 only

I set up a free Miro account months ago to get to know it a bit. Mysteriously, I seem to have set up 2 users, even though I only meant to set it up for myself. I found this out when I was considering signing up for Consultant plan.  when I went to upgrade to that plan, it told me I have 2 users? For the life of me, cannot figure out how to remove that 1 mysterious user, since I will be the sole account holder as single consultant. Thank you!

2064
J
4 years ago
R
Ryan Wagner
posted in Ask The Community
How do I export annotations to .pdf?

I just started using Miro for allowing my team to mark-up/annotate on .pdf maps. That is working well, but I cannot figure out how to export the annotations they make along with the .pdf itself...Any ideas?

181912
R
4 years ago
T
Thomas MaierNew Here
asked in Ask The Community
How many Anonymous Guest Editors per board?

Hi there!A quick one: How many Anonymous Guest Editors con join a board? Cheers for your help! 

3321
Kiron Bondale
4 years ago
C
Christoph KleinBeginner
posted in Ask The Community
Hide Link Buttons

Hi guys, I’m actually creating user flows in Miro and import/sync mobile screen designs from Sketch App to the Miro board. Then I link from each of these synced screen designs to Zeplin (for the developers / measurements etc.) – Experienced this as a quite nice workflow!Only annoying point: Depending on the view zoom, the link buttons in the upper right corner are quite large and so cover content. Is there any trick/function to hide the link buttons (like “hide comments”) to have a cleaner and undisturbed view? Thanks in advance! Best,Christop 

6714
Simon.Harris
4 years ago
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