Admin cannot acces team account anymore


Dear Miro Team, 

We have a free account and our admin has left the company but did not transfer admin rights over to anyone. How do we get admin access again?

Cheers,

Didi from LifeX


2 replies

Userlevel 4
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Hi @Didi Kerkhofs 

We’ve converted your post into a ticket. Please expect to be contacted via email soon!

Userlevel 7
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@Didi Kerkhofs - It is possible to create a new Free Plan team and move all of your users and boards to the new team. I have outlined the steps in this post:

https://community.miro.com/miro-labs-113/taking-back-control-of-your-free-plan-team-7706

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