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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8761 Topics
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Theresa CowingNew Here
asked in Ask The Community
Voting - free trial

I started a vote with the free trial, and did not capture results before the free trial ended. Can I still access the data?

2961
Marina
Mironeer
4 years ago
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MariaSahraieBeginner
asked in Ask The Community
Data storage

How long is my data stored in MIRO if I don't delete anything?

10393
Marina
Mironeer
4 years ago
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Max HeiligerNew Here
posted in Ask The Community
Can't delete one particular Jira Card

Hey people,I have one particular Jira card that I can not move, no matter what I try. I also cannot delete it, as it keeps “reappearing” after a few miliseconds.Can anyone help me out?Edit: The problem solved itself after half an hour of trying, then coming back after an hour.Weird.

5051
Marina
Mironeer
4 years ago
M
marcdeeNew Here
posted in Ask The Community
How to hide grids when sharing anonymous link?

Hi, I want to share my miro board without the grid. I want the people to see it the way I see it – without the grid. I hide the grid in my board settings, then share an anon link.The person receiving the link (not logged in) see the boards/frames with the grid and don’t have a way to hide them.Is this a bug or do I miss something?

11411
Robert Johnson
4 years ago
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Jesús De la Vega AnchondoNew Here
posted in Ask The Community
How could I know the IP of a guest editor?

Hello, work as a teacher an I would like to know If a student from other groups get a miro link as a guest, I think that if I know the IP could look for it in other apps. 

3211
Kiron Bondale
4 years ago
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icedeviceNew Here
asked in Ask The Community
Align tool fails when aligning different objects

hey there…when wireframing in miro, different sized text boxes and assets (like images, buttons etc.) never align correctly using the align tool. i always have to align them manually, which drains a considerable amount of time. below is a screenshot of the problem. you can see the red line is the actual alignment reference and all assets align in different horizontal positions…and if i select the assets and use the align tool, here's how it looks.…you can see that vertical alignment completely fails. does anyone know how to tackle this issue?

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J
4 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
Is there a miro board command to gather all widgets?

What is the best way to get a list of all widgets on miro whiteboard. I would want something like “miro.board.widgets.get.all”. Used this for reference https://developers.miro.com/reference#get-board-widgets-1 Edit: deleted the original question, this ^ was pretty much it 

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V
Mironeer
4 years ago
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Kimmo KyleBeginner
posted in Ask The Community
[RESOLVED] Iconfinder is unavailable

Hi all, for the past week or so I’ve consistently had problems using Iconfinder in Miro. I’m basically getting this all the time. This has been invaluable when making sketches.  Anyone know what’s going on?  

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Marina
Mironeer
4 years ago
A
Albert ChaoNew Here
posted in Ask The Community
Miro Board Status Bar Stops

Hi,I am opening one of my Miro boards and the blue bar at the top (right below where you type the browser link) stops and freezes about ¾ of the way across my screen. This also causes elements within my Miro board to have this hazy ghosted effect. In addition, I can’t click on those elements. Please help! There are a lot of links that I can’t access in this way. 

5342
Robert Johnson
4 years ago
C
Cory WatiloNew Here
posted in Ask The Community
Stuck line - bug?

 Hopefully the screenshot explains it. Definitely seems like a bug. I can drag the adjacent nodes and the line moves. If I remove either adjacent node, the line goes away.Since I’m a free user trialing Miro, I guess the only way to get in touch with support is to wave here and hope someone notices?

2564
Robert Johnson
4 years ago
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Melanie ChinNew Here
posted in Ask The Community
Editors don't have an option 'Bring Everyone to Me'

My team is working with a consulting company and we have shared our Miro Boards with them directly  They don’t have access to our corp network, so we’ve manually added their email addresses to the boards as editors.  We are not using the public share links.  They are able to do everything that editors can do, except for using the “Bring Everyone to Me” functionality.  I’ve seen where “Guest Editors” cannot use this function, but our consultants shouldn’t be considered guests as we have added them manually and sent the invites directly to them.  We need to be able to have them bring everyone to me.  They have been able to do this previously.  What do we need to do to make that happen?

2903
M
4 years ago
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Kristin.ABeginner
posted in Ask The Community
Sticky note features

Is there a way to change the margins in Sticky notes?  I notice that there is so much wasted space outside of the text between the text and the end of the sticky note and want to know if that space can be lessened. Id much rather give that attention to the size of the font and not blank space,  Get my point?

3643
Robert Johnson
4 years ago
A
Ana Lilia GardeaNew Here
posted in Ask The Community
Help recovering a not saved document

Hi, accidentally I closed, without saving my last document. is t any way i may recovery it? 

3861
Kiron Bondale
4 years ago
Kiron Bondale
Kiron BondaleVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Anyone else having issues restoring RTB files?

This normally works fine, and I’ve just opened a support request with Miro so hoping it is just a temporary issue but thought I’d check if anyone else has experienced errors recently in restoring RTB backup files? I get a Loading… message for a few minutes and then a “Something went wrong” message.Kiron

122710
Robert Johnson
4 years ago
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Pujo AjiBeginner
posted in Ask The Community
[RESOLVED] Images Won't Upload / 'Resource Generation Timeout Exception' Message

 just experiencing problem with the miro (web or app) , I can’’t add any picture by copy paste the image, or via google search or iconfinder. It is just loading and stuck. I tried using different account with different laptop still have the same problem. Note Two laptop :first laptop using windows 10 1909second laptop using windows 10 2004. 

272721
Robert Johnson
4 years ago
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pandrzejNew Here
posted in Ask The Community
I am unable to edit the board that I own

Hi,I am unable to edit my own boards that I created over the period of few months.I cannot add new boards or edit my own boards. Please let me know how is this possible. Has anyone blocked my access ? If so who has done it. Interesting is that when I send the link to other people they can edit my boards.Please help. Miro is like the air that allows me to live. Without it I am fading away. Thank you in advance.Pawel 

2671
Robert Johnson
4 years ago
S
SilvermanNew Here
asked in Ask The Community
Why are other users' boards taking up my three editable boards limit?

I’m still using the free version, which allows three editable boards at a time. I shared a board with a fellow teacher so that she could see how I use Miro with my English classes. She really liked the website, she she decided to create her own boards for her classes. However, when she created two of her own boards for her own classes, they showed up in my “Team” and locked the boards I’ve been using with my students. The free version of the site allows 3 editable boards at a time per user, right? So how can both of us have three editable boards each, as opposed to the two of us needing to share that limit?

11164
Robert Johnson
4 years ago
Marvin Greenberg
Marvin GreenbergNew Here
posted in Ask The Community
Сopy object on ipad (with apple pencil)

So on computer, mouse track pad, option,drag is a quick way to copy a bunch of objects.  But, on iPad with finger or pencil there are no modifier keys.  Help says the is no special NAVIGATION mode.  But is there any way to get ctrl , cmd, option modes esp. with the pencil .  This would make the interactions on iPad consistent.

11494
Tolya Filippov
Mironeer
4 years ago
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Soraya HerasNew Here
asked in Ask The Community
lost projects

Hey there,Someone else has all projects disappeared in chrome browser?? :__Cheers!

1863
Robert Johnson
4 years ago
James McElroy
James McElroyBeginner
asked in Ask The Community
"Show grid" feature (not grids tool)

Is it possible to snap objects to the grid that’s shown when you toggle on “Show Grid”?I can’t find any info about this feature (all of my searches bring up info about Grids, which is the table-like tool).Thanks.

27153
Robert Johnson
4 years ago
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IsabelNew Here
posted in Ask The Community
Board disappeared

Hello, I am working on a group assignment for which I created a board but this morning when I tried opening the url with a shortcut I created it says it has been deleted.The same message for everyone else on my team who tries to enter the board. I can’t find any trace of it ever existing at all, so I can’t restore it from my trash.Can anyone help? We have a presentation tomorrow and it is very much needed.. 

8102
Kiron Bondale
4 years ago
T
Tim HöferBeginner
posted in Ask The Community
[RESOLVED] Anyone else having issues with deleted board contents?

Hey all, When I opened one of our workshop boards today I noticed that 95% of the content was missing: There were probably more than 50 frames on the board, all disappeared without a trace. The weird thing is, not everything was gone. Two frames remained, one seemingly intact, the other one missing content as well. These two frames are the last ones I worked on yesterday, and the frame that looked complete was the last one I touched. It looks like everythings older than that has vanished.I first assumed that one of my teammates might have deleted something by accident, but when I checked the activity feed, I couldn’t see any deletions. The last changes where made by me, and when I stopped working yesterday, the board was fine. I tried everything, web client, browser version, I asked others to double check – but the content is definitely gone (at least for the time being).I have already created a support ticket, but I was wondering if anyone experienced something like this before and fo

14575111
S
4 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community
Creating an annual month-in-line calendar with weekends aligned

This calendar view shown below is my favorite for long term planning. I would love to have it in a Miro board. Before I embark on creating 365+ little boxes and aligning them, do any Miro wizards out there have any suggestions for how to make something like this?  

5242
Kristin
Mironeer
4 years ago
A
Abi WilliamsBeginner
asked in Ask The Community
Adding a non member to a project

Hi, How can I add someone to a project from an email address? I have an account with my company but am working with a team from another company, and we need to collaborate on a project. I can’t seem to add anyone to the project apart from people already in my ‘team’. Thanks

2551
Robert Johnson
4 years ago
Nova
NovaBeginner
asked in Ask The Community
Unable to reassign board ownership

I need to reallocate board ownership. BUT when I click on the Share button I see this → Unfortunately there’s no option for reallocating ownership here.Is anyone able to help me fix this?

2493
Nova
4 years ago
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