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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8455 Topics
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NareshNew Here
asked in Ask The Community
Move a project from one account (company's account) to a client's MIRO account?

Hi there, Just wondering is it possible to move a project which was under our company’s MIRO account to the Client’s MIRO account. If the client requests to move the project to their account, it’s not possible to copy and paste the boards, artboards across. Any ways to do this?Note: My questions is not related to moving project between teams. Other threads have helped me with that. Thanks to all for that. Thanks,Naresh

2
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3 years ago
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DebNew Here
asked in Ask The Community
new challenges in upload and image placement

I have been using Miro dynamically in my art and design studio courses. Until last week, I was able to create templates that provided arganization for students to upload images of work in progress and then to make comments to each other within the project frame space. Now my students can no longer add their images to the frame I have set up. They have creatively uploaded their images and made connective arrows to work that exists outside of the framed space. In trying to figure out what is going on, I discovered that now the new images cannot be overlapped. Student go to move their image to the defined space find that it pops to the upper left corner. I worked with the alignment button but this does not help. Something seems to have changed in a default (because I did not change approaches or defaults). I did discover that I now have to bring their added images forward. This is becoming quite cumbersome when previously the engagement was so wonderfully intuitive. The students are getti

4
Robert Johnson
3 years ago
Lucie A
Lucie AActive Contributor
posted in Ask The Community
Would you like to make your canvases even more awesome?

 Hi All! Lucie from Amsterdam here   Do you create collaborative canvases for your team, other teams or clients? I’m looking for people to interview for my research on how you can be better supported in your objectives and work processes to make superior workshops and canvases.If you’re similar to any of these, I’d love to talk with you:👨‍💻 Consultants who uses canvases to deliver workshops with clients👩‍💻 Creators who use their canvases as a method of communication, documentation and problem solving🧑‍💻Team leaders using canvases internally with their teams👩‍🎨Designers who visualise canvases for others to use in workshopsYou’ll be helping me avoid rookie mistakes by providing real insights with which to assess my ideas.In return, I can offer my utmost thanks and appreciation for your time and early-beta access to any ideas that come to fruition - and of course appreciative discounts when I go live.Sounds interesting?Great! Please answer a few short questions about you and your

1
Soumyadeep Mandal
3 years ago
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Jodi BennettBeginner
posted in Ask The Community
How to prevent Visual Notes from opening automatically for guest editors

I’m using visual notes as part of an Onboarding icebreaker. They should not be opened until Step 6 of my icebreaker, yet when a Guest Editor first launches the board, the Visual Notes slide open even though I have NOT pinned them open. This defeats the purpose of my Icebreaker if they’re already open and showing Step 6, thus confusing the collaborator.How do I prevent them from opening for guest editors when they first visit the board?

2
J
3 years ago
Ivo Peksens
Ivo PeksensNew Here
posted in Ask The Community
Cannot change credit card

When I try to change credit card for billing my team account, it fails with the message:Subscription update failedThe credit card is OK, I have checked it.

1
Kiron Bondale
3 years ago
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Becky Powell-schwartzNew Here
asked in Ask The Community
How can Sticky notes move on timeline template?

How can the Sticky’s move on a timeline template?  I need to have participants move a pre-selected sticky to a timeline   At the moment, they are not moving.

5
Kiron Bondale
3 years ago
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bobinoNew Here
posted in Ask The Community
When consultants generate new business for Miro - Affiliate program

If I subscribe to the "Consultant Plan", I suspect a good number of my clients will sign up for Miro. That said, I'm not sure they would follow an affiliate link to do so. This is even more true if they are already registered as a Miro user and I remove them from my team.Is there a way for Consultants acting like affiliates to get a payment if one of their invited client upgrades to a paid plan?

2
Tom Venning
3 years ago
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Matthijs van MulligenBeginner
posted in Ask The Community
[RESOLVED] Bad Gateway 502

In preperation of a workshop this morning (as we speak) we cannot load the Boards. Some users cannot open the boards, others view the board after refreshing it about 4 times or more. Anyone facing similar issues? Is it network-based? Miro-based?  Anyone knows the remedy? Cheers,  Matthijs 

20
Marina
Mironeer
3 years ago
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Надежда ТрапезниковаNew Here
posted in Ask The Community
Достаточно ли одной бесплатной лицензии в Миро для ведущего, чтобы 120 участников могли свободно работать на доске?

Добрый день!Коллеги, подскажите, пожалуйста, для проведения большой сессии достаточно ли одной бесплатной лицензии в Миро для ведущего, чтобы 120 участников могли свободно работать на доске ? Есть ли возможность в бесплатной версии не ограничивать участников в работе с карточками?

5
Robert Johnson
3 years ago
M
ManonNew Here
asked in Ask The Community
Is it possible with one paid account that several groups during the same time are working in Miro?

If we have one account can serveral seperate groups work at the same time in Miro?  And will this work the groups are making al bee individaually saved? 

1
Kiron Bondale
3 years ago
J
John RocheBeginner
posted in Developer platform and APIs
Auto display a Miro board, embedded in a web api, after signing in

I have embedded a Miro board within a web api using the following link<iframe src="https://miro.com/app/live-embed/@Model?embedAutoplay=true&moveToViewport=-23165,-5837,13803,7546" style="right: 0; width: 100%; height: 100%; border: none;"></iframe>This enables the board to be opened automatically when the web page containing the link is displayed and the user is signed in to Miro.However, if the user is not signed in then a message to “Sign in” is displayed as below;  Now, when the user signs in, using the “Sign in” button, the iframe containing the board, is refreshed and a message says “Reconnecting” then “Connection restored” is displayed at the top of the board but the board does not display.Instead the rotating image below is displayed.  How can I embed a Miro link in a web api such that the board is auto displayed if the user is signed in or it is displayed automatically after the user signs in?   

1
Boris Borodyansky
Mironeer
3 years ago
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Johanna21New Here
posted in Ask The Community
Video chat with 350 participants

Hi miro community,I’m a big miro fan, but do not have much experience with video chat events yet.Does anyone of you can share his/her experiences with me?And help me with some questions:If I start a video chat with 350 participants, will then open 350 video windows or is there a maximum restriction?   Otherwise nothing of the bord would be visible I guess. Can participants choose which video they want to see, e.g. the videos of the presentors? We have 9 people to present, all the others need to be able to listen, chat and vote. What if participants join the board later, will they automatically be included in the video chat? Do you have any tips for such a event?Thank you for your help.Johanna 

3
J
3 years ago
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Tom LahauBeginner
asked in Ask The Community
selecting something new automatically unselects old items

When you are selecting items to cluster them and move them across the board it works great.But when I select a new group/clustering, by default MIRO keeps my old selection ‘selected’ and tries to bundle it with my new selection.So I now have to press ESC, click somewhere, do my new selection and remind myself to always click somewhere before making a new group. Intuitively i would expect MIRO to forget my selection if I start making a new group (shift dragging post it together). Is the current way of working a feature or a bug? 

3
Robert Johnson
3 years ago
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Lucy SkilbeckNew Here
asked in Ask The Community
Can I make more than 1 team?

Hello allvery new to this so might be a really basic question but I am responsible for multiple teams at work and want to create separate teams for different projects. I can’t work out how to do that - is it possible on a free account?Thanks 

3
Kiron Bondale
3 years ago
J
Jakob HolsteinBeginner
asked in Ask The Community
upgrade to realtimeboard

hi miro we upgraded our access to “consultant” and we should have 5 license. now one from the team is gone and I need his licance. but when we try to hand it over to me, the system blocks it. pleace help and hand the access to me   Description Qty Unit price Amount FEB 21 – MAR 21, 2021 Consultant_monthly 5 $15.00 $75.00Invoice #A5CEAB06-0002       Receipt #2209-8341

1
Kiron Bondale
3 years ago
M
Murtaza JavaidNew Here
posted in Developer platform and APIs
Is it possible to create a board with public link sharing with the API?

I am thinking of a small personal app idea that could use Miro pretty well but the way I’m envisioning it, I’d rather create the board automatically and allow all the anonymous users to edit it rather than having a user create an anonymous board through `boardPicker`. Is this possible? The API suggests that only `view`, `comment`, and `private` are valid options for the public `access` field when creating a new board. I am on the consultant plan by the way.

1
Boris Borodyansky
Mironeer
3 years ago
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Mads LomholtNew Here
asked in Ask The Community
Users are asked to "join team" when they open a Miro Board

I have created a board  and have shared with a client. The share is open to public with “Can edit” They create a miro user account and when they click the link they are asked to “Join your team in Miro”.  See picture. If they select “create a new team” they go to the board I have created - and next time they open the miro board they are not asked to join the team. I have not created any teams - as far as I know. I have shared a lot of other boards with clients where they do not see this and go directly to the board.   Questions: Why are they getting this “join your team in Miro” - How can we avoid this “Join your team...” and make them go directly to the Miro Board   Link til the board -       

2
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3 years ago
A
Archana MerlaNew Here
asked in Ask The Community
Flashing triangles on my miro board. Please help

 

10
V
3 years ago
A
Afonso CardosoNew Here
asked in Ask The Community
Navigation Mode - Touch

In my hibrid device (touchscreen laptop), while using the Touch mode, I can’t really draw with the pen tool as I would like. Sometimes, as I touch the screen with one finger, it draws, but just after that I touch another time (with one finger) and it changes to scrolling. This appears to happen randomly, because I think I am making the same movement with my finger, but sometimes it changes from drawing into scrolling, and I don’t know why. I tried this in the trackpad mode but it also happens. How can I guarantee I am always using the pen mode? Thank you!

1
Robert Johnson
3 years ago
¡
¡Spanish123ole!New Here
asked in Ask The Community
Using Sticky Notes for Vocabulary Game, like Memory

Remember the card game “Memory” when you were four? I am an online Spanish teacher. I would like to use the Sticky notes to be able to make a more interactive experience for my students just like “Memory”. I created two sets of vocabulary stickies in different colors (ie blue and green). Each sticky has a number, blue #1 and Green #1, etc. The students pick a green one and then a blue one, “La carta verde, numero 3 y la carta azul, numero 8. What I want to do is to animate the card by clicking it to expose the vocabulary word on one and then the answer on the student’s other choice. Does anyone what any idea how to do that? This online teacher made it. Look at game #2, about 1:40 minute mark: https://www.youtube.com/watch?v=deYu3saZXBg Thank you Miro Community!

2
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3 years ago
I
IreshBeginner
asked in Ask The Community
How to clean this new whiteboard at once?

I was using the previous AWW whiteboard. I would like to know how to clean the whiteboard in this new upgraded at once. The shortcut key ‘C’ stands here for commenting not for cleaning like in the previous whiteboard.Any help highly regarded.Thank You in Advance.

1
Robert Johnson
3 years ago
Mark McGuire
Mark McGuireNew Here
asked in Ask The Community
What is Location and How Do I Change this?

Using Location as a keyword in the Community and Help Center didn’t return the relevant result I was hoping for so I’m posting this here. I’m not sure if it’s a specific question for tech support but I’m curious about this Location meta on my board.  It is not clickable so I have to ask, what is Bakels?

1
Robert Johnson
3 years ago
N
Nele RuthNew Here
asked in Ask The Community
Stop automatic Microsoft account login?

Hi all,this feels like a bit of a silly issue, but I’m logged into Miro with a Microsoft account.Now, I’d like to log into a different Miro account that is also linked with a Microsoft account.The issue is, when I pick the Microsoft account option at login, I am automatically logged into the old account.I haven’t been able to find anything in Miro or Microsoft settings, deleting cookies did nothing, and neither did deleting this account or unlinking the Microsoft account in the integration settings.Does anybody have a solution?

1
Robert Johnson
3 years ago
M
Matthew StephanBeginner
asked in Ask The Community
Google sign-in for Webpages (iPad)?

I cannot open links from the iPad app on a webpage that requires a google sign-in. I need to sign in to access content, but it repeatedly loads the google sign-in page. Anyone else encounter this issue?

2
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3 years ago
T
Thabo ScottNew Here
asked in Ask The Community
How to add guest users to a board

Is there a way to add guest users to edit a board on the consultant plan?I have been trying to add users via the share function, but only allows me to either add an email address or copy board link? 

1
Robert Johnson
3 years ago
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