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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8834 Topics
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IvanPsyActive Contributor
asked in Ask The Community
Converting an already existing account to an educational plan: is it possible?

Greetings,I have a personal account (still a free plan), so I have subscribed with my own email address.Now I work as an educator for a Company eligible of the Education Plan, and have an email of that Company.Can I convert my existing plan to the educational one, so that I keep my existing board? How?Do I have to change the email address of the account before applying?Thank you!

8424
I
3 years ago
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CarinavhNew Here
posted in Ask The Community
Removing Yugoslavia from Map in Amsterdam House template

In the '’Entrance'’ Room of the Essence The Amsterdam House template (Essense's The Amsterdam House template | Miroverse) there are three maps, one of the Netherlands, of Europe and of the World.When wanting to use the Europe map to pinpoint some locations, I was surprised to find out that apparently Yugoslavia still exists, and country borders for Croatia, Serbia etc. were not there.It would be nice to see this changed :)  

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Helena Brandist
Mironeer
3 years ago
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Alexandria AbishegamNew Here
posted in Ask The Community
Templates and Editing/Usability

I just started using Miro! I am finding that the templates are not very easily editable. Especially on the graphs, when trying to edit the text, I keep deleting other things. Took me about 10 minutes to figure it out. I am not sure if this is just me, or if others have faced this issue. A good idea would be to provide some tips on how to edit. I am used to using other software's like Prezi, Trello etc and never found an issue with this, so I was shocked I found this difficult to use. 

1372
Andrej Balaz
Mironeer
3 years ago
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lydiaNew Here
posted in Ask The Community
Voting for 24 hrs

If I set teh voting duration for 24hrs, must I keep my computer on for 24hrs with Miro open?

1567
Kate Ivanova
Mironeer
3 years ago
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RamBeginner
asked in Developer platform and APIs
Whiteboard Integration on our site

 Hi.., How to use our site for Miro whiteboard. We looked at the API document, but are still confused. Is it possible to integrate with the Miro whiteboard on our site?ORIf there is any paid version, please send details and how to integrate the Miro whiteboard application into my Laravel code? Thanks,G. Ramkumar

4231
Anthony Roux
Mironeer
3 years ago
D
DidiNew Here
posted in Ask The Community
Wacom intuos and strange artifacts

When drawing with a wacom tablet, I get strange ‘horn’ like artifacts.  What could the problem be?   

2903
M
3 years ago
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ViktoriiaBeginner
asked in Ask The Community
Admin right transferred accidentally

Hi! I am having trouble with my account. I used to have a free account and 3 boards and a team (I was adding e-mails to it). On 4th of June the company I taught students for incorporated my e-mail into their enterprise account without my knowledge or consent. The company is big and it is impossible to track responsible people. It seemed I could create another location to move my private boards. But it turned out that I am no longer an admin of my team - one student who created his own boards and invited me to them became an admin of the team that I have created. How could it have happened? And how do I gain the control of my boards and team again?Thank you

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V
3 years ago
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NikitaBeginner
asked in Ask The Community
How to revert changes

Hi! I accidentally selected all the items on my board, deleted them and then refreshed the page. Now there is now undo button. I never downloaded a backup so I can’t restore the board. Is there a way to revert the board to previous state?

1644636
Robert Johnson
3 years ago
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Guoda KulvietyteNew Here
asked in Ask The Community
PDF file uploading

I want to upload a PDF document on miro so I can add comments.I want to ask you how should I do that?When I try to upload the file itself it doesn’t show on screen. 

1721
Kiron Bondale
3 years ago
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David AmobiNew Here
asked in Ask The Community
Swimlanes

I am working on a process map I just inherited and I am unable to adjust the width of a swimlane, to add in more objects.  Please advise

3142
C
3 years ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community
tracking guest editors

HiThe info button on objects tells you who created and edited the object. Where that was by a guest editor it just displays “guest”. I’m happy with this. But our privacy office would like to know if there is any tracking of the ip numbers or otherwise of guest editors and their contributions.  CheersMike

844
Michael Dunlop
3 years ago
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Pawel Bojkowski [PBO-DEV e.K.]Beginner
asked in Ask The Community
NO RSS feeds on miro.com :(

Hi!why Miro do not provide RSS feed for the blog -> https://miro.com/blog ?I also missing RSS feed on:Changelog -> https://miro.com/changelogMiroverse -> https://miro.com/miroverseRegards,Pawel

5234
Helena Brandist
Mironeer
3 years ago
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Maxim ZaykovNew Here
posted in Developer platform and APIs
Create Board without registration error

Hi! I’m trying to use the “Create Board without registration” button but it doesn’t work. Maybe, something wrong with JWT integration. Any ideas? <script language="JavaScript" type="text/javascript" src="https://kjur.github.io/jsrsasign/jsrsasign-latest-all-min.js"></script><script type="text/javascript">var oHeader = {alg: 'HS256', typ: 'JWT'};// Payloadvar oPayload = {};var tNow = KJUR.jws.IntDate.get('now');var tEnd = KJUR.jws.IntDate.get('now + 1day');oPayload.iss = "CLIENT_ID";oPayload.nbf = tNow;oPayload.iat = tNow;oPayload.exp = tEnd;// Sign JWT, password=616161var sHeader = JSON.stringify(oHeader);var sPayload = JSON.stringify(oPayload);var sJWT = KJUR.jws.JWS.sign("HS256", sHeader, sPayload, "CLIENT_SECRET");</script><script>function onClick() { console.log(sJWT); miroBoardsPicker.open({ clientId: 'CLIENT_ID', // 1) Put your 'clientId' here. action: 'access-link', allowCreateAnonymousBoards: true, //2) Enable this option getT

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3 years ago
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Nina StumppNew Here
asked in Ask The Community
not all cards on the Kanban board are visible

On my company’s Kanban board not every card is visible but only for some members, does anybody have an idea why this could be the case? Thanks to you all!!

931
Robert Johnson
3 years ago
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Jacques DoornenbalNew Here
asked in Ask The Community
The use of tags in shapes

Can we have tags on all shapes? I use the shapes for different people, it would be nice if we could add the tags to all shapes.

13111
Kiron Bondale
3 years ago
P
Pei EeNew Here
asked in Ask The Community
Board owner on leave

Board owner is on leave. The board members are only able to view the board. The board member would like to take over the ownership to manage the board during board admin’s absence. What is the possible way to work this around?Thank you

321
Robert Johnson
3 years ago
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Mateusz HajnyszBeginner
asked in Ask The Community
Issue with copying data from excel to MIRO

I love the feature to paste cells from excel/google sheets and have each cell appear as a separate post-it. It’s amazing for problem solving sessions.Now, I used an external tool for idea generation (we got over 150 ideas). After that I wanted to put them in MIRO for discussion, grouping, filtering and sorting (convergent thinking part of the finding ideas for a problem). And here’s the issue - when I copy ideas from the google sheets file to MIRO:I’m getting an error message: “Sorry, you cannot paste more than 5000 cells or 6000 characters.” As expected not all ideas end up being pasted to MIROMy data didn’t exceed the 5000 cells limit, but did exceed the 6000 characters limit, but I ran a couple of tests with simplified data sets:SET 1 Data 200 cells - one BELOW the other (separate rows) each cell contains a word with a length from 4 to 7 characters according to excel formulas, as well as to https://easywordcount.com/ there are 200 words, 1070 characters (without spaces) and 126

12746
R
3 years ago
A
Anders KjöllerströmBeginner
posted in Ask The Community
Go to and autoplay embedded video on click

Hi In a workshop I set up I wanted to finish by clicking an icon that would move over to an embedded video and play it (the “that’s all folks” with Looney Tunes). I could not make it both navigate to and start the video on the same click, so I linked to the external youtube page instead (where I could include autoplay in the link).Is it possible to include an autoplay command in an internal Miro link to the embedded video.? if so, how do you do it? ThanksAnders

9912
K
3 years ago
Zoe Green
Zoe GreenBeginner
asked in Ask The Community
How many board Co-Owners can you have?

Love the new beta board co-owner function. How many co-owners can each board have? 2? 12? infinity? Thanks!

741
Robert Johnson
3 years ago
A
André AgerholmNew Here
asked in Ask The Community
Export JPG

I am on a paid plan. I can't figure out how to export to JPG, PNG or similar. Only option is as vector PDF but that can't get into Keynote. Why is it I can't save as JPG or PNG or similar?

4732
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3 years ago
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Анастасия ПарфеноваNew Here
asked in Ask The Community
How can I unlock my board?

My board is inactive now, because “my team has reached the free plan’s limit”. One of my team’s members was my another profile mirosoftsofa@gmail.com. I’ve already removed it. Now I have just 3 members in my team. Can I get free plan again?

6221
Robert Johnson
3 years ago
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Grehova AnastasiaNew Here
posted in Ask The Community
Don't see any possibilities to delete my card from payment method

I just canceled a subscription on my employe account because she won’t work with me anymore. But there was my card attached to her Miro profile. How can I delete a card from payment method if I don’t have another card to change with and I won’t pay for this account from now on?

3431
Robert Johnson
3 years ago
A
Amalia KtsoevaNew Here
asked in Ask The Community
Problems with board rights...I'm the owner of a board but somehow became a commenter, how can i undo it?

 

451
Robert Johnson
3 years ago
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Sophie LiboutonNew Here
asked in Ask The Community
Locked in view mode in my own board (via own private account)

Dear,I am a recent user of Miro and I put my own dashboard in view only.Which makes i can’t do any updates. I know it’s not the best idea I got. Soit …Who can give me advise to debolck my own board and get back update/modify view? I have admin right on my account. Thanks for your help.

3725
Robert Johnson
3 years ago
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Surbhi PaulNew Here
asked in Ask The Community
New Joinee

How can I get certificate by using Miro application?

191
Robert Johnson
3 years ago
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