Questions & Ideas

I have one callback function that is set up with “on(event: 'items:delete' …..” and one callback function set up with the “on(event: 'items:create' …..”The create callback is called for all item types I have tested. The delete callback It is called for all item types I have tested except for type==ConnectorIs this intended fuctionality, or is it a bug?

Had configured our app to create boards from other boards (by copying them), and suddenly it stop workingThis is our flow, we call : "https://api.miro.com/v1/oauth/token?grant_type=authorization_code"Then we call:url = URI("https://api.miro.com/v2/boards?copy_from=#{template_id}")And we are getting this error"Full body {\"type\"=>\"error\", \"code\"=>\"4.0602\", \"context\"=>{\"boardId\"=>\"xxxxx=\"}, \"message\"=>\"Insufficient permissions to perform operation. Please check the permissions or contact support\", \"status\"=>403}"Permissions have not been changed in monthsApp has permissions to read / write and original board has view permissions for every one, this error started appearing jus a few weeks ago.

Hi thereI have created a free account and there are no boards in it and no option to add any. It’s literally completely empty! I have no idea how to fix it! I’ve tried searching for a support answer bit cant see one. Anyone know how to solve this?Thanks

My team email address has changed due to an acquisition, and I can no longer login as the Team Admin,Please advise.

I’m coming from Mural and finding it *very* difficult to work with frames. Can someone please help me understand how to select frames once I’ve placed them? EX:I have 3 notes of whatever variety. I select them all, and click the 3 dots and select ‘create a frame’. Works great. BUT…Then I try to select that frame. Works okay if there is nothing behind it, but if there is just a background box (to provide some color/contrast), i can’t select the frame. I rarely use titles for frames b/c it doesn’t look good and can’t be styled, so it seems the only way to select the frame is to click on the border, but that never works. It selects what is behind it, even if that thing behind it is locked.  What am I doing wrong? Thanks for any help. :)

Hello. I will try to explain my issue with an image:When click 1 numbered dot, it is appending a new card to bottom of the current card. But as I showed in number 2, it adds too far. Can i change this default range? 

Question. When I try to add the “Program board” and click “Sign in with Atlassian” a popup appears that asks prompt me to click “Authorize”. When I click this a second windows opens for a brief moment and a text on the bottom appears “JIRA URL not valid” Im I doing something wrong of is this a bug? My guess is that there is a previous step I am missing sine I never get a place to give an input to select of change anything.

This issue started today. I was able to log into my dashboard a week ago and now when I try to access the page, the Miro logo keeps uploading but never ends. I’ve tried clearing cache and cookies : when I do that it opens the sign in page but when I try to log in with my gmail as usual it always just keeps loading. Is anyone else experiencing this? Any solutions?

Hello,I have a problem with the automatically generated link preview. We have one overview board where we want to link and order every other board. We do this by copying the links and pasting them into the overview board. Miro creates a preview automatically which works fine until the title of one of the other boards get changed. The preview still shows the old title and doesn’t seem to update it. Is there a way to update these previews without creating a new one?

I’m using a mac and chrome and can’t paste images from clipboard.The Miro browser extension for Chrome has been discontinued. Does anybody know how to make this work so I don't have to paste into another application in between pasting into Miro? 

I have a Kanban Board in Miro with Cards.  Some cards will convert to Jira while other will not and i receive an error message stating “ Issue cannot be created in Jira”.   There is no additional information to troubleshoot with. 

How Can I duplicate a frame and keep the objects looked ?

Where can I find a tutorial on how to build a Gantt Chart in Miro? Thanks in advacen, Ewan

I was looking through the APIs but I might have missed it. Is there an API/endpoint that would allow to check and cancel/delete invitations of users.Currently, when trying to create an account, it would fail if the account has pending invitations and login is set to SSO.

I am consulting and coaching people. And want to upgrade my free account to at least basic.  But the system says, I need to pay another user for each one who can access the board.My clients need to edit in the board - just one board. Is it really necessary to pay full price for everyone who temporarily works on a single board?Is there a pricing model that is covering this? best regardsChristoph

I am familiar with the estimation app in Miro… however, we set our tickets up to split out Development Points and QA points and they automatically add up to the total story points in Jira. Is it possible in the estimation app in Miro to gather 2 estimates for the same ticket (1 for Dev and 1 for QA)? I can do this manually obviously, but would rather have it integrated if possible.

Hey, Miro Developers! We’re excited to announce experimental release of the getVotingResults method for paid plans that have access to the voting feature. The getVotingResults method fetches the results of voting sessions belonging to a board. This method is available only on paid plans that have access to the voting feature.  It’s really important to us that we can create the best possible developer experience when it comes to this new capability, so please share any and all of your feedback with us here, or in our #experimental channel on Discord:https://discord.gg/G8KFgnkCc5 Important: Please keep in mind that this is an experimental feature, so you should not implement or rely on this capability in any kind of production environment, as there may be changes, bugs, etc. We’ll be sharing all feedback directly with our Product and Engineering teams to ensure we’re creating the best version of this capability possible! Ready to get started? Visit our Documentation to start working with

HelleI wanted to try Miro and I entered my credit card infos. Now I don’t want to continue and would like to unsubscribe but I didn’t find where to do itHelp :-)

How can I use copy paste on iPad? I've tried everything, but nothing seems to work. Please help!

Can’t seem to load any of my boards??? 

Feedback is following

During my meeting, visitors were kicked out of the board, we had to use Paint…I was holding a course for 12 external participants, and was planning to use Miro. It worked fine until I broke them into groups, and told them to make a diagram each. Soon after they started complaining that they were being kicked out. I tested myself in a private browser, and the tab where I opened Miro closed itself (“I got kicked out”).I did not have the time to troubleshoot in detail, or to get too many details from the participants. After the course was over, I am able to log in just fine in my private browser. During the course, there was always one or two visitors logged in, but not all at the same time.I told them it was probably due to too many people logging in at the same time, but have no idea if that is correct or not. Each group had to use Paint or other substitutes, and share screen afterwards, which was a bummer.Anyone know anything more, or have experienced anything similar?Enterprise subscr

Hey, Miro Developers! We’re excited to announce the experimental support for creating items in bulk with our REST API. This initial release supports the creation of multiple, different types of items to a board, in a single call. You can add up to 20 items of the same or different type per create call. For example, you can create 3 shape items, 4 card items, and 5 sticky notes in one create call.  It’s really important to us that we can create the best possible developer experience when it comes to this new capability, so please share any and all of your feedback with us here, or in our #experimental channel on Discord:https://discord.gg/G8KFgnkCc5Important: Please keep in mind that this is an experimental feature, so you should not implement or rely on this capability in any kind of production environment, as there may be changes, bugs, etc. We’ll be sharing all feedback directly with our Product and Engineering teams to ensure we’re creating the best version of this capability possib

Hey everyone, hoping you can help! I just got a template/board published in the Miroverse under the wrong account - my work one - instead of my personal Miro account. Is there a way I can transfer this already published template to my personal one, or do I need to delete and re-upload from my personal account for re-publishing? Thanks!

I was trying to add a new FULL user to our account and it is saying that we are full and that this new user will add X amount to our annual bill.  I thought we had some headroom and some vacant seats.  I removed one person from the FULL status and went to look at the active users.  Sure enough that person is now marked as guest and the number of active users is 2 less than the number of seats that shows up on the billing page.  When I tried again, it is still saying it is going to add a seat..If we have 2 open seats, why is it saying that it is going to bill us for another seat?