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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8842 Topics
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CarlzzNew Here
asked in Ask The Community
How to open a specific tab from sheets

I’ve integrated sheets into my Miro board, which is great. However I’d like for it to open on a specific tab. I can’t seem to do this. It just stays on the first tab in the doc.Any idea how I can open a specific tab?Thanks in advance. 

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2 years ago
Jake Wysocki
Jake WysockiContributor
posted in Ask The Community
[RESOLVED] Miro guests do not see countdown timer when started by someone else.

Hi Miro!We use Miro often for leading trainings and workshops, I have been getting multiple reports that our guests (who have edit access) are not seeing the timers my co-facilitator or I set. This has been reported over multiple workshops. Is anyone else seeing this or know a fix?

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Jake Wysocki
2 years ago
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Dare2KnowNew Here
posted in Ask The Community
miro is creating multiple accounts, need to delete

Hi, I am trying to delete / consolidate my surplus Miro accounts. Each time I sign in on mobile, or when I need to confirm my email address, Miro is defaulting to creating a new account, causing email confusion and lock outs from my real account. Can someone assist me? There seems no easy way to raise a ticket (not smart, how do you improve?) 

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Robert Johnson
2 years ago
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DSalasBeginner
posted in Ask The Community
Progressing across board

This seems like such a simple question, but I’m not finding a simple answer.  I don’t want to use presentation view. I do want to seamlessly move from one frame to the next. Gabbing and dragging the board doesn’t create a smooth transition. The best I have been able to do is use the arrows on the keyboard, which slowly moves the board to the next frame.  I know there must be an easier way - help?

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2 years ago
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JanineDJ9Beginner
asked in Ask The Community
Remove a template from a board?

Hi I have added an existing template to a board, but I am now unable to delete it.  I have followed other instructions which suggests unlocking all, which I have done, but I am still unable to delete it.See below for message I get when I unlock all and try to delete the frame in green beneath it.  HELP?! 

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Robert Johnson
2 years ago
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Sergej PopovBeginner
posted in Developer platform and APIs
Widget Style changes ignored in update function

Hi,Style properties on Line Widget are not marked as Read-only but are ignored by update function.Application type: web-pluginTested with LineWidget https://developers.miro.com/docs/interface-ilinewidgetExample:        for (let widget of widgets) {          // styles are not updating:          widget.style.lineColor = '#000000';          widget.style.lineThickness = 3;          // other properties are updating correctly:          widget.clientVisible = false;        }        await miro.board.widgets.update(widgets); 

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Addison Schultz
Mironeer
2 years ago
B
Bear
posted in Ask The Community
Can i save different renamed versions of my miro board to my google drive?

Hi there, i was trying to save rev 1 of the miro board (previously it was renamed as rev 0) using my ipad pro.  I encountered a glitch where it could not be saved and it is only possible when i closed the app and reopened it again.  Is this a common bug? 

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Robert Johnson
2 years ago
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Arunkumar SekarBeginner
posted in Ask The Community
Linking Jira tickets in Miro

Hello,I wish to create 2 jira tasks in Miro and link the both tasks. I can able to create the jira tickets but not sure whether linking is possible.It will be great if linking is possible.

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2 years ago
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Svetlana LukyanovaNew Here
posted in Ask The Community
Выбор действующих досок на бесплатном тарифе

Здравствуйте!У меня пропала необходимость в платном тарифе, и я не стала его продлевать. Досок у меня порядка 10. Бесплатный тариф предполагает возможность использовать только 3.Вопрос: как показать miro, какие именно доски мне нужны? Как заблочить/перенести в архив ненужные и разблочить/активировать нужные?Сейчас miro сделал доступными доски по своему усмотрению. И это не то, что мне нужно( Спасибо за ваш ответ!

15521
Robert Johnson
2 years ago
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Rainer ScharingerNew Here
posted in Ask The Community
Payment problems

Hi, we tried 9 different debit and credit cards. Miro always gives the error “insufficient permissions”.We need urgently access to our micro files.   

1131
Kiron Bondale
2 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask The Community
left-click vs right-click; different behaviour on different boards

I have one board (Board A) where a left-longclick (left click and hold) selects items and a right-longclick moves the board. I believe this is a newer navigation behaviour. (“V” will change the icon from arrow to hand, and the hand always moves the board.)I have another board (Board where a left-longclick moves the board and you have to press Shift to select. Both selecting and moving use the left button. The right button is only for context menu and a right-longclick does nothing. (“V” behaves the same here.) I believe this was original navigation. I would like to have all of my boards function like Board A, but I cannot find a setting for that. If so, it’s not in the navigation mode menu?And why do my boards behave differently to begin with? 

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2 years ago
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Kate CampbellNew Here
asked in Ask The Community
Why is "save as PDF" and "save as image" not clickable? How can I save my concept map?

Why is "save as PDF" and "save as image" not clickable? How can I save my concept map?Neither option is available. Is this because I'm using a free account?

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2 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
Cannot login to Miro Community - message: "Miro will be back soon"

I am starting this post to share some information with anyone who cannot login to the Miro Community forum due to the following error message: I first noticed this the night of Tue, Jan 18, 2022, when trying to login to the Community forum from my Android 11 device using Chrome - however, someone else has noted this was not working from Windows 10 using Chrome.I believe the issue is something to do with Miro users who login using their Google Account/SSO.The fix that worked for meSharing the steps that worked for me:I went to www.miro.com  and logged out by clicking on my avatar and then Log out: I then signed back in using the Sign in with Google option. Then I went back to community.miro.com and was able to sign in using the Login action.I will create a Miro support ticket and update this post with what they tell me.If you are unable to login to the forum, please reply here to let us know (… that was a test - how can you reply if you can’t login ).

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Robert Johnson
2 years ago
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Chartis GroupNew Here
posted in Ask The Community
To be an Admin without occupying any license

Is there a way to manage without using 1 of the 5 licenses? So we would have 5 licenses for the 5 basic end users?I was told By support.“At the moment there is no technical possibility to be an Admin without occupying any license. Even if an Admin doesn't use any Miro board”

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Robert Johnson
2 years ago
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James ReeveBeginner
posted in Ask The Community
Croping my cover picture to fit the frame. Can I do that?

How do I crop the “Cover” picture in my Project? I’ve resized the picture but it still looks like this.  

3965
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2 years ago
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KerLaNew Here
posted in Ask The Community
From paid license to free license

Hello togetherHow do I change the full license (15$) of an employee to the free version without deleting the boards and without deleting the collaborators from the team and having to add them again?Thank you!BestKerstin

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K
2 years ago
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Trevor PrendergastNew Here
posted in Ask The Community
Miro on Firefox or Opera

I use MS Edge as my work platform, but work at home on Linux, using Firefox.  Any boards created in Edge will not display on the home PC in Firefox. The board is listed in the dashboard, and the screen opens, but nothing is displayed.

3961
Apollonia
Mironeer
2 years ago
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Kat HusbandsNew Here
asked in Ask The Community
Web page captures updating automatically?

Anyone know if web page captures are meant to update themselves automatically when the target webpage is updated? The fact that there’s an ‘Update’ button in the contextual menu made me think not, but some just have and it’s causing me problems!I was using a Miro board to review web content and I definitely didn’t click that update button, but some of the captures have updated anyway and now the stickies and underlines and highlights no longer match up to the content  

3983
S
2 years ago
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Julie MorevaNew Here
posted in Ask The Community
do not copy data to another board, although there are no restrictions on copying on the board from which I am copying

do not copy data to another board, although there are no restrictions on copying on the board from which I am copying

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Robert Johnson
2 years ago
G
GaryFBeginner
posted in Developer platform and APIs
Excel to Miro

I am looking for someone who can take a data list from Excel and then automatically create and populate a tag in Miro similar to what I have attached below. Note the attached files. One is a sample of the excel data and the other is a sample of the Tag to be generated in Miro.Each row in excel would be a new tag in Miro Each column in excel would be data inserted into the Miro tag The background color of each Miro Tag is a unique color assigned to the miro user who is creating the tag - there would have to be a lookup table for this. People listed at the bottom of the Miro Tag Background color matches their assigned miro color The list of names in excel is actually a delimited text string of email addresses - so there would have to be a lookup table The lookup table would need to be an excel spreadsheet this would be a list and each row would be a Miro user The column data would be: User Name User Background color User Email There are data columns in th

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2 years ago
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KarolinaF_13542New Here
asked in Ask The Community
Why couldn't all participants write on post-its?

Hello,I held a workshop today and used the “Brainwriting” template. However, I added more columns and removed some rows.I created four identical layouts with 8 columns and 4 rows. Then I added frames around them to be able to hide the layouts we hadn’t worked on yet.However, when the participants joined, as soon as someone clicked in their sticky note, the whole layout greyed out and no one could write in their sticky note. Instead we had to add new sticky notes on top of the ones I had already placed there.I tried to unlock the frames with no luck.Does anyone know why? We are on the Enterprise plan.

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Robert Johnson
2 years ago
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Anne ScarlettActive Contributor
posted in Ask The Community
[KNOWN BUG] Can't duplicate Miroverse "Participant Onboarding Playground" template

I’ve been trying to make a copy of the Participant Onboarding Playground template for over an hour. It continues to have the error ‘something went wrong’, no matter what browser I use. Please advise! I have an education account. 

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Robert Johnson
2 years ago
Tom Anakhia
Tom AnakhiaNew Here
posted in Ask The Community
Text overflow in shapes

How do I prevent longer text from wrapping?This particularly annoying if you design shapes with texts consistently to a certain size and use consistently the same font size, only to realize later that the font size needs to be reduced because of the text warp.In some cases, when the words are particularly long, font size needs to be reduced by 2+ points making the text too small for the shape size. Then one one must resize all shapes, if one aims for consistent sized across the whole frame, for example. And this resizing is particularly tedious...

6461
Kiron Bondale
2 years ago
M
Mo HamzianNew Here
asked in Ask The Community
Sharing Boards with other Teams

Hello Miro Community, We have a question, which may be simple enough (but puzzling for us). We started with a Miro Personal a/c and created boards with content. We have now formed a new Company wide Team, and wanted to know how we would migrate the board/s & content from Personal account to our Company Miro account? Many thanks, M.

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F
2 years ago
Kevin Kinisky
Kevin KiniskyExperienced Community Member
posted in Ask The Community
Product Book Club Template?

Anyone know if the Product Book Club template I have seen is available on Miroverse? 

3613
Frankie Kok
2 years ago
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