Questions & Ideas

Hi there!Is there any chance to learn how to get a plan update for Ukrainians? I have been looking for some information online, but the procedure is not outlined.  

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

Hello.I’ve hear Miro generously shows support for Ukraine and there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is the procedure ? I can see lots of questions but without any response. I would be grateful for your response. Thanks in advance! 

Hello. I hear Miro generously shows support for Ukraine and thus there has been a possibility for Ukrainian users to get their  plans upgraded for free. Is there still such a possibility? And what is needed for that?I would be grateful for your response. Thanks in advance! 

Hello! I have heard that Miro generously shows support for Ukraine by providing them with an opportunity to get their plan upgraded for free. I am a Ukrainian and I teach English to Ukrainian students and children . I would like to know whether it still possible to get my plan updated? Where I could get the information about that?Thank you in advance for your answer as well as for your support!!

Hey there!I'm from Ukraine and I use a board for teaching my students. I wonder whether getting a free business plan for Ukrainians is still possible. If so, I'd appreciate your help on how to get it. Thanks in advance.

Hi. I am from Ukraine. Many of my colleagues use Miro for free. How can I get free access? Thank you .

Здравствуйте.Для моей компании скоро закончится оплаченный за 2023-2024 год период по тарифу «Бизнес». На 2024-2025 было принято решение оплатить план «Стратер». Я не могу понять как именно нужно поменять план. В разделе “billing” есть кнопка “change plan”, я на неё нажимаю и мне просто показывают возможные тарифные планы, а кнопки «Перейти на новый план» нету.Помогите, пожалуйста, разобраться в смене плана.

Ok, so a User Story Map is a beautiful thing - thanks Jeff Patton!And thanks Miro for having a great template / element to enable working with story maps and cards! So, you create a great user story map in two dimensions in Miro. Lots of talking with the team and customers and you’re all happy and understand better how the product is to work and what things you want to built first. Its all on the mapThen, things start to break down when you now have to move these stories from the map to Jira. Why? Well, because your company uses it and some of your CI/CD tools integrate to it and there’s commenting possibility and… uhProblems:Priority / rank, indicated on the story map is lost as you have to put everything to a flat backlog in Jira. When you look at Jira, you can’t be sure if the thing at the top of the flat backlog is the one yo should be working on, without double-checking the map in Miro If you have made a nice story description in Miro, you now have a duplicate in Jira and can’t te

help me please 🙏 There are some lines that appered and i cant delete them with eraser.        What should i do??

I’m trying to get a list of all nodes in a mind map using the Web SDK.  The documentation here: https://developers.miro.com/docs/websdk-reference-mindmap-node gives the following example// Get all mind map nodes from the boardconst items = await miro.board.experimental.get({type: 'mindmap_node'});However, when I run it on my board, I only get the root node of the mind map.  Is this supposed to return all nodes?  Am I missing something?An alternative approach I’ve tried is to use the above to get the root, then use miro.board.experimental.get() to retrieve every child node by id recursively, but I always bump up against rate limiting.

I have a board with team members listed and I’d like to add the email link to each image and I’m not having any luck. I’m using: <a href="mailto:recipient@example.com">Send Email</a>Is this possible in Miro and if so, does anyone know how I should format?Thanks!

Hi. I have changed my work place from one school to another one. I don’t have an access to my work email anymore. I would like to use my new work email for signing in my Miro account and keep the educational plan with all the boards I have right now. Is it possible?

У меня тариф free и я веду 3 доски.Но сейчас все мои доски в режиме view only.Подскажите, пожалуйста, как удалить себя из чужих досок? Я не знаю кто меня добавил в них( и я не пользуюсь ими.

Hi, there seems to be some disconnects between the Mirotone npm package and the Mirotone Figma UI library, e.g. some icons are available in the Figma library but not in the npm package. This causes some minor frictions when a design is handed over from designers to developers. The issue can be addressed by exporting the assets from Figma and / or manually implementing the styles, but being able to rely on the npm package would certainly improve workflow and thus the question - should we refer to the Figma UI library, the npm package, or mirotone.xyz as source of truth for Mirotone?Not sure if others find this an issue (love to hear your experience / opinions) but I believe setting the correct expectation will ease both designing and implementation.

 Until this morning, I had no issues accessing the board, but now it won't load anymore. What can I do?

I have one Miro board that can’t be loaded; others work fine. I’ve tried to open it using different devices and networks, but the problem persists. The desktop app and mobile app have also been attempted.I guess the issue is that the elements are too large. But I can’t access it now to remove them. Any help or workaround would be much appreciated.

Hi There,I use voting on sticky notes quite a bit and based off the top 3 sticky notes we continue conversations in another part of the board.Now I don’t know if I’m going crazy but previously I’m sure I could move the sticky notes while I can still see the results of the votes.Now I have to close the voting before I can move the sticky notes. Anyone else experience this or can maybe suggest a better way to achieve what I want to do?

I updated my desktop version of MIRO this morning. In my board I have expanded ~20 or so PDFs that range in size from 15 pages to 65 pages. I then put them in frames for easy access and locked them down. I have comments that are specific to the layout in which I expanded these PDFs. Today when I logged in those PDFs have re-collapsed into the original document. How can I restore the original expansion of the PDF so that my comments line up with the location in the original layout?This is super critical and will put my timeline way behind if this cannot be resolved. Any help the community can provide I would be very appreciative.

Hey all, I created a board with aloooot of people in it. I’m being sent an email for every single comment added to the board whether I’m “@-ed” or not, assuming that is because I’m the board owner? I looked in notification settings and there doesn’t appear to be anything to check or uncheck to eliminate this. Can anyone please help? My inbox can’t handle it haha

Hello, there were 2 people in my team, but it happened by accident and now I have to pay $26 instead of $ 10 per month. how do I fix this? I immediately removed the second person from my team, but I can't cancel the $26 subscription.

Couple of weeks ago, I had painfully updated the MIRO board with a lot of work. When I login today, All the updates and the work I had created are gone and nowhere to be seen.Can someone help me here to retrieve the work?

Dear all,for my tax accountant I need an invoice with € instead of $. Can you please offer invoices in different currencys? Best regards Michael

Hi - if I’ve got a new client who wants me to collaborate in Miro, do I need to use a different email address to sign in than one I’ve used with another client? I’ve tried to access the board from the invite the new client sent me and I can’t. And I’m wondering if that’s simply because they didn’t give me access before sharing or it’s because I can’t use the same email with two different companies.Any help will be much appreciated.