Questions & Ideas

I went from importing Jira issues to Miro to start using Linear. The integration works really good to add issues but the cards do not change color like Jira issues did which kind of defeats the purpose to get an overview of Linear issues in Miro. I reach out to Linear but they say it is on your end. Please fix! Thanks in advance!

I’m an English and Italian teacher working in Ukraine, and I find Miro incredibly useful for my lessons. I use it to make my classes more interactive, visual, and engaging for my students.I’m kindly asking if it would be possible to receive an upgraded version of Miro.As a teacher working in Ukraine, this would be a huge help to me and would allow me to make even better use of Miro in my everyday teaching.Thank you so much for considering my request! 💙💛

Dear Miro Community Team,I am reaching out to you in order to kindly request free access to Miro's premium features under your support program for Ukraine.I am an English tutor dedicated to helping Ukrainian teenagers develop their language skills during these challenging times. I rely on Miro tools to create engaging, interactive, and structured lessons for my students.I absolutely love Miro's features, especially how smooth the real-time collaboration is, and I would be incredibly happy to explore your advanced tools further to enhance my teaching. Upgrading to a premium account will allow me to unlock unlimited boards, use advanced polling, and access breakout features that are vital for immersive language learning.I’m looking forward to your reply. Thank you so much for supporting Ukrainian educators and youth.Kind regards,Alina  

 Hello Miro team,I am a tutor from Ukraine and I use Miro as a teaching tool to work with my students.Due to the ongoing situation in Ukraine, I would like to ask if Miro can provide me with free Premium access or an upgrade as part of your support for Ukrainian educators and tutors.Miro is very useful for my lessons, and having access to premium features would significantly improve my teaching experience and the learning process for my students.I would be very grateful if you could consider my request and let me know whether I am eligible for free access in 2026.Thank you for supporting Ukrainian users and educators.Best regards,Anna

Hi, I’m really interested in the pen feature - especially the smart pen. But it seems this is only available if you’re using a stylus with a touch screen device. Is it possible to use this feature with a stylus (e.g. a livescribe) that doesn’t require a touch screen? Thanks

I am unable to open the Miro link given to me. Either it immediately asks me to sign in, or if I’m already logged in, it brings me to my homepage, NOT the miro board in question. This is my first time using Miro and I don’t know why it’s not working.For reference, this is the Miro link I was given: [link removed for privacy purposes]

Hello Miro Team,I hope this email finds you well.My name is Varvara Nikolska, and I am a Ukrainian English teacher. I have heard that Miro offers free subscriptions to Ukrainians affected by the war, and I would be very grateful for the opportunity to apply.I have been teaching for 2 years and have many wonderful, hardworking students. Miro has become an essential part of my lessons, and I honestly cannot imagine teaching without it.I am currently living near a frontline city, and these are incredibly difficult times for me, my students, and my country. Having continued access to Miro would mean a great deal to me and would help me continue providing engaging and effective lessons for my students despite the circumstances.I would sincerely appreciate your support and consideration. Please let me know if you need any information or documentation from me to process my request. Thank you very much for your time and understanding.Best wishes,Varya

Dear Kiran,We need an urgent help. We have purchased 1 year license miro business in may.But it worked only for 1 month. We have purchased 3 user in july 22nd 1 year. That license also expired after 1 month.Please look into it and resolve urgently. Both Invoices attached. Kiran 

Hi Miro Support Team,My name is Elena, and I am an English teacher for children, based in Ukraine.Due to the war, many of my students are displaced, and we hold all our classes online. Miro is an essential tool for my lessons, as it helps me create interactive, engaging, and visual learning materials that keep young learners focused and motivated during these difficult times.Since my budget is strictly limited due to the current situation in Ukraine, I am writing to ask if I could qualify for the free Miro Education Plan or any other complimentary access for educators. I can provide proof of my teaching status (such as a diploma or school certificate) if required. Thank you so much for your time, empathy, and support for Ukrainian education.Best regards,

Hello,My name is Ekateryna. I am a tutor from Ukraine. Due to the current difficult situation caused by the war, I am looking for a way to get free premium access to Miro.I use Miro for online teaching and tutoring children. Interactive whiteboards are essential for making lessons engaging and structured for kids, but the limitations of the Free plan (like the 3-board limit and restricted features) make it very hard to organize the educational process effectively right now.Could you please help me upgrade my team account to a premium subscription plan? My registered email is sulginaekaterina873@gmail.comThank you so much for your support and for helping us keep educating children despite these times!Best regards,Ekateryna

Hi,I am exploring this for product for the first time.When I sign in with Google, I am given a team (which is someone in my school district) that I have to join to proceed. Then I can see their boards, and it looks like they can see mine.I want to explore this as my own team -- with all that is on the free tier -- to explore if I want to get this for my coworkers. I was able to leave the team and start my own, but I don’t want this to happen to everyone piloting this for my school district.Is there a way that when people sign in they don’t get tied to this teacher’s personal team?Even if that means we can’t use sign in with Google?Thanks  

When preparing a workshop with multiple guest I want to be able to share the board and enable guest to add post it notes without allowing them to mess up all my formatting. So many times I find that layout items that I had locked prior to the workshop have been unlocked by someone else than my team and the same happens during online sessions. Is there something I’m not doing right or could this be an improved level of sharing permissions. generally I want contributors to be able to contribute with most features but I need to make sure that only the owner of the board or people in my team can unlock items. 

Hello, we have a Miro environment that has two teams (the Team names are TeamA and TeamB). When the Miro board sits in TeamA, if I share the anonymous link for visitors to visit the board and make updates, I can set the guest role as Editor. If I move the Miro board to TeamB, when I view the access I can set for the anonymous link, the Editor option is not available.For TeamB, I assume there is a Team setting that sets the access for the anonymous link. My colleague cannot find the settings (and I don’t have permissions to alter Team permissions, so I cannot view or help).Can someone provide instructions or details on how to set the Team setting to allow anonymous link visitors the Editor role/access? I tried using Copilot for the answer, but according to our admin...those instructions didn’t work. Thanks!

Hello,I'm using Miro's “Engage activities” to interact with participants: I ask them some e.g. Open-ended questions, let them do a ranking and ask multiple choice question. I want the participants to go through these activities at their own speed. It seems that the pace is set by the facilitator: the facilitator decided to go to the next slide/activity. Is there a workaround for this? (in Mentimeter this is possible).

It was working this morning, but suddenly none of my clients can access our shared boards via the links I gave them.  Anyone else seeing this? This is really bad news for the kids I’m supposed to be helping before Saturday’s big exam.  Why does this keep happening?

​Hi Miro Support Team,​My name is  Alena and I am an independent English language tutor from Ukraine.​I actively use Miro to create interactive online lessons for my students. However, due to the current situation in Ukraine and local payment restrictions, subscribing to a paid plan is currently quite challenging for me.​I would love to apply for the Miro Education Plan, but as an independent tutor, I do not have an official school/university email address (.edu).​Could you please manually consider my request for an Education license (or extended free features like embedding content and unlimited boards)? ​Thank you so much for your support and understanding!​Best regards,Alena 

Hello, I have an issue with one of my boards, I haven’t opened it since a while and unfortunately i found that most of its content disappeared. Im on free pack. Could you please help me restore the content ? it’s very important and complex to map again. Thanks in advance

I tried out the poll feature for the first time this week but can’t seem to close the poll and get the results without voting myself. I’m a facilitator, not a participant, so I don’t want to skew the results by voting. Is there a way to close the poll just as a facilitator?

I created a very complex and important board for my job to help me visualize upcoming project, and then I accidently left the group, and I desperately need this board back…I can provide text, screenshots of that board if required, just please I genuinely need it back, and I have never seen that team (I genuinely don’t remember entering it), and not sure if lead will respond to my request to join team

Trying to log in with my M365 domain to join my company’s existing Miro organization. I am getting an error message stating that the max number of accounts has been exceeded when using that email address. When I create an account and try to change the email later, I am getting an error saying the link is invalid. 

Dear Miro Team,My name is Serhiy Ustymchuk, and I am a project manager at a non‑governmental organization implementing cultural and social initiatives in Ukraine.In my work, I actively use Miro for: modeling and optimizing processes, organizing team collaboration, building effective communication frameworks among project participants. Currently, we are implementing projects aimed at supporting Ukrainian communities in the challenging conditions of war. Access to Miro under the Ukraine Support Program would enable us to: ensure transparent coordination of a large number of participants, improve resource management efficiency, create a digital workspace for teamwork and team development. We kindly ask you to consider granting our organization access to the Ukraine Support Program by Miro. This would be a significant contribution to the success of our projects and strengthen the capacity of Ukrainian teams to work at the international level.Thank you for your attention and support

Hello Miro Support,My name is Maryna, and I am a Math teacher from Ukraine.I teach Math online and use digital tools to create interactive lessons and learning materials for my students. Miro would be very helpful for organizing lessons, visual explanations and collaborative activities during online classes.I have learned that Miro has supported Ukrainian users and educators, and I would like to ask whether it is possible to receive access to one of the paid plans under your support program for Ukrainians.At the moment, purchasing a subscription is financially difficult for me, but I would be very grateful for any assistance you can provide. If necessary, I can provide additional information confirming my teaching activities.Thank you for your time and consideration.Kind regards,Maryna BolhovaUkraine

Hi, I am trying to apply for the Education Plan, but the application page keeps freezing. I have already tried using different browsers, but the issue persists and I cannot submit the form. Could you please help me with this?!

Hi everyone! I submitted an application to renew my Miro Education Plan two days ago, but my account is still on hold. How long does the review process usually take? Is it normal for it to take a few days, or should I contact Miro Support?Thanks in advance!

Hello Miro Team!My name is Iryna Humen and I am a Ukrainian teacher.I teach Ukrainian students and  I would like to start using Miro to create interactive lessons, exercises and educational materials for my students. I have learnedrecently  that Miro offers support for Ukrainian educators, so I would like to kindly ask whether I could receive free access to the Miro Education Plan or another free or discounted plan available for Ukrainian teachers.I would be happy to provide documents confirming my Ukrainian citizenship if needed.Thank you very much for supporting Ukrainian users and for considering my request!Best regards,Iryna Humen