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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8897 Topics
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Sabyh AhmedNew Here
posted in Developer platform and APIs
v1 app not showing in created app in miro

We have an old app created by one of our team members but if i login from his user and go to created app section its not showing me that app I have to change configurations of the app can you tell me guys where can i change configuration of that app

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Mironeer
1 year ago
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Simone AnneBeginner
asked in Ask The Community
How to delete a published board

Hey everyone! I want to delete a newly published board I published under one account, and re-submit it for publishing under my personal account. Who can I contact to help with this? Thanks!

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1 year ago
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david.jeanmonodNew Here
posted in Ask The Community
Imported PDF links not clickable

I import a PDF into my table using the "Upload" function. The display is correct and I can even switch from one page to another.Unfortunately, the links displayed in my PDF are no longer clickable. I've tried outside Miro, and they work. But in Miro, they no longer work.Is it possible to activate this feature somewhere?

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1 year ago
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Tyler WoodsNew Here
posted in Developer platform and APIs
Error connecting via a Miro App

I’ve opened a support ticket but haven’t heard back so figured I’d try here. Going to be a bit vague so that I don’t divulge anything sensitive, this is why I opened a support ticket…So I’ve got another company that can connect to Miro and these are their instructions for doing so:Then, you'll need to retrieve your app credentials. To do this:1. Click your profile image in the upper-right corner, and choose "Settings"2. Click "Profile Settings", and navigate to "Your Apps" tab3. Click the name of the app in the Created Apps section. This will display your app credentials4. Copy the "Client ID" and paste it in the corresponding field5. Copy the "Client secret" and paste it in the corresponding field6. Click Connect. This will open a new window7. Select the team to integrate with from the dropdown8. Click Install & AuthorizeTheir instructions are a bit out of date by step eight but the same thing applies I figured. When completing the above I get this error:This application cannot be

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Mironeer
1 year ago
Adar Bitan
Adar BitanNew Here
asked in Ask The Community
Miro Assist (AI) - is it or will it be available on the Education Plan?

My question is in the title, but i am wondering whether I am missing something… :\

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Robert Johnson
1 year ago
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Geir ØlnesBeginner
posted in Developer platform and APIs
event for items:delete not fired for Connectors

I have one callback function that is set up with “on(event: 'items:delete' …..” and one callback function set up with the “on(event: 'items:create' …..”The create callback is called for all item types I have tested. The delete callback It is called for all item types I have tested except for type==ConnectorIs this intended fuctionality, or is it a bug?

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1 year ago
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Carlos LópezBeginner
posted in Developer platform and APIs
Did Miro update the way permissions work? Getting a Insufficient permissions error with out code change

Had configured our app to create boards from other boards (by copying them), and suddenly it stop workingThis is our flow, we call : "https://api.miro.com/v1/oauth/token?grant_type=authorization_code"Then we call:url = URI("https://api.miro.com/v2/boards?copy_from=#{template_id}")And we are getting this error"Full body {\"type\"=>\"error\", \"code\"=>\"4.0602\", \"context\"=>{\"boardId\"=>\"xxxxx=\"}, \"message\"=>\"Insufficient permissions to perform operation. Please check the permissions or contact support\", \"status\"=>403}"Permissions have not been changed in monthsApp has permissions to read / write and original board has view permissions for every one, this error started appearing jus a few weeks ago.

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1 year ago
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laura colemanNew Here
posted in Ask The Community
I dont have any boards and cant see how to. make one!

Hi thereI have created a free account and there are no boards in it and no option to add any. It’s literally completely empty! I have no idea how to fix it! I’ve tried searching for a support answer bit cant see one. Anyone know how to solve this?Thanks

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Robert Johnson
1 year ago
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Matthias BrooksNew Here
posted in Ask The Community
Team Admin Change

My team email address has changed due to an acquisition, and I can no longer login as the Team Admin,Please advise.

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Robert Johnson
1 year ago
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JebDickersonBeginner
posted in Ask The Community
Frames

I’m coming from Mural and finding it *very* difficult to work with frames. Can someone please help me understand how to select frames once I’ve placed them? EX:I have 3 notes of whatever variety. I select them all, and click the 3 dots and select ‘create a frame’. Works great. BUT…Then I try to select that frame. Works okay if there is nothing behind it, but if there is just a background box (to provide some color/contrast), i can’t select the frame. I rarely use titles for frames b/c it doesn’t look good and can’t be styled, so it seems the only way to select the frame is to click on the border, but that never works. It selects what is behind it, even if that thing behind it is locked.  What am I doing wrong? Thanks for any help. :)

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Robert Johnson
1 year ago
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BilalNew Here
posted in Ask The Community
Change default card adding range

Hello. I will try to explain my issue with an image:When click 1 numbered dot, it is appending a new card to bottom of the current card. But as I showed in number 2, it adds too far. Can i change this default range? 

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Kiron Bondale
1 year ago
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Eirik AanonsenBeginner
posted in Ask The Community
Uable to connect Program Board to Jira

Question. When I try to add the “Program board” and click “Sign in with Atlassian” a popup appears that asks prompt me to click “Authorize”. When I click this a second windows opens for a brief moment and a text on the bottom appears “JIRA URL not valid” Im I doing something wrong of is this a bug? My guess is that there is a previous step I am missing sine I never get a place to give an input to select of change anything.

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1 year ago
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EMKNew Here
posted in Ask The Community
The page keeps loading but never loads

This issue started today. I was able to log into my dashboard a week ago and now when I try to access the page, the Miro logo keeps uploading but never ends. I’ve tried clearing cache and cookies : when I do that it opens the sign in page but when I try to log in with my gmail as usual it always just keeps loading. Is anyone else experiencing this? Any solutions?

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1 year ago
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Sebastian RohringNew Here
posted in Ask The Community
How to update the link preview to another board?

Hello,I have a problem with the automatically generated link preview. We have one overview board where we want to link and order every other board. We do this by copying the links and pasting them into the overview board. Miro creates a preview automatically which works fine until the title of one of the other boards get changed. The preview still shows the old title and doesn’t seem to update it. Is there a way to update these previews without creating a new one?

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1 year ago
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petebragNew Here
posted in Ask The Community
can't paste images into Miro from clipboard

I’m using a mac and chrome and can’t paste images from clipboard.The Miro browser extension for Chrome has been discontinued. Does anybody know how to make this work so I don't have to paste into another application in between pasting into Miro? 

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1 year ago
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Matthew MaherNew Here
posted in Ask The Community
Issue Cannot be created in Jira when Trying to convert Jira card

I have a Kanban Board in Miro with Cards.  Some cards will convert to Jira while other will not and i receive an error message stating “ Issue cannot be created in Jira”.   There is no additional information to troubleshoot with. 

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1 year ago
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Ícaro BNew Here
posted in Ask The Community
Duplicate frame and keep objects looked

How Can I duplicate a frame and keep the objects looked ?

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Lucie A
1 year ago
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ewanBeginner
posted in Ask The Community
Gantt Chart Tutorial

Where can I find a tutorial on how to build a Gantt Chart in Miro? Thanks in advacen, Ewan

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1 year ago
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Andre BennettNew Here
posted in Developer platform and APIs
API to cancel Invitations

I was looking through the APIs but I might have missed it. Is there an API/endpoint that would allow to check and cancel/delete invitations of users.Currently, when trying to create an account, it would fail if the account has pending invitations and login is set to SSO.

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1 year ago
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ChristophMayNew Here
posted in Ask The Community
Pricing for Main account with Coaches who take part

I am consulting and coaching people. And want to upgrade my free account to at least basic.  But the system says, I need to pay another user for each one who can access the board.My clients need to edit in the board - just one board. Is it really necessary to pay full price for everyone who temporarily works on a single board?Is there a pricing model that is covering this? best regardsChristoph

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Robert Johnson
1 year ago
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Kyle WilzNew Here
posted in Ask The Community
Splitting Development and QA in Estimation App

I am familiar with the estimation app in Miro… however, we set our tickets up to split out Development Points and QA points and they automatically add up to the total story points in Jira. Is it possible in the estimation app in Miro to gather 2 estimates for the same ticket (1 for Dev and 1 for QA)? I can do this manually obviously, but would rather have it integrated if possible.

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Cyfrania
1 year ago
Mira Balani
Mironeer
Mira BalaniMironeer
posted in Developer platform and APIs
Miro Web SDK 2.0 announces the experimental release of the `getVotingResults` method for paid plans that have access to the voting feature

Hey, Miro Developers! We’re excited to announce experimental release of the getVotingResults method for paid plans that have access to the voting feature. The getVotingResults method fetches the results of voting sessions belonging to a board. This method is available only on paid plans that have access to the voting feature.  It’s really important to us that we can create the best possible developer experience when it comes to this new capability, so please share any and all of your feedback with us here, or in our #experimental channel on Discord:https://discord.gg/G8KFgnkCc5 Important: Please keep in mind that this is an experimental feature, so you should not implement or rely on this capability in any kind of production environment, as there may be changes, bugs, etc. We’ll be sharing all feedback directly with our Product and Engineering teams to ensure we’re creating the best version of this capability possible! Ready to get started? Visit our Documentation to start working with

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Mira Balani
Mironeer
1 year ago
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ClaudeGourhantNew Here
posted in Ask The Community
How to unsubscribe to the free trial

HelleI wanted to try Miro and I entered my credit card infos. Now I don’t want to continue and would like to unsubscribe but I didn’t find where to do itHelp :-)

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Robert Johnson
1 year ago
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Djordje ManojlovicNew Here
posted in Ask The Community
Copy-paste images on iPad

How can I use copy paste on iPad? I've tried everything, but nothing seems to work. Please help!

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1 year ago
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David VillacisNew Here
posted in Ask The Community
[INCIDENT RESOLVED] Users unable to open Miro boards via publicly shared links

Can’t seem to load any of my boards??? 

17613
Balazs Kadosa-Kiss
Mironeer
1 year ago
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