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Dear Miro Support Team,

I hope this message finds you well.

As part of our internal compliance and vendor management process, we kindly request the following documents related to our use of Miro:

  1. Data Processing Agreement (DPA)

  2. Technical and Organizational Measures (TOMs)

  3. Service Level Agreement (SLA)

Additionally, could you please confirm:

  • Whether we have the option to host our data exclusively within the EU under our current plan?

  • Who is currently listed as the administrator of the Miro account for MOBIKO GmbH?

Thank you very much for your support. Please let us know if any additional information is needed from our side.

Best regards,

Chahida Sekkafi

Hi ​@Chahida Sekkafi,

 

Thanks for reaching out and for outlining your request so clearly.

 

For account-specific details such as the DPA, TOMs, SLA, EU data hosting options, and identifying your account administrator, I've gone ahead and converted your post into a support ticket so our team can assist you directly and securely.

 

Please keep an eye on your inbox — someone from Miro Support will be reaching out shortly. Let me know if you don’t hear back within a couple of days or need help following up.

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