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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9429 Topics
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Julian ZettNew Here
posted in Ask the Community
Copy paste not working

Hey there, since this week I cannot copy paste anything in any board, because it gives me the “copying not allowed from previous source board”. Thing is though, I am not trying to copy anything from another board to the board I am working in. This message comes up when I am trying to copy paste something on the same board, which seems like a bug to me. When I ALT+drag an element to copy it, that works as a workaround for that. Anyone else experiencing this?

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Felix ShaoBeginner
posted in Ask the Community
Data Migration After Subscription Cancellation

Dear Miro Support Team,  I am planning to cancel my Miro subscription before its expiration date of March 23rd. Before doing so, I want to ensure that I can migrate my data to a new environment's data dashboard after the subscription is stopped. Could you please confirm whether the data migration process will be available to me post-cancellation? Additionally, I would like to know if I cancel my subscription now, will I still be able to migrate my data? Your guidance on this matter would be greatly appreciated. Thank you for your help. Best regards,  

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Felix ShaoBeginner
asked in Ask the Community
Data migration

Is there any effect on my existing data after unsubscribing, and can I move the content to the new environment

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RubyBBeginner
asked in Ask the Community
Adding Multiple Dates in Intelligent Roadmap

I’ve been using the intelligent roadmap template and I can’t figure out how to add multiple dates for a row (e.g. for a quarterly report). Trying to duplicate the item just leads to the entire map duplicating and I would prefer not to just create basic shapes to drop in as this partly defeats the purpose of the intelligent template. Has anyone had any success with this?

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Christoph ZeizelNew Here
asked in Ask the Community
Google SSO with old email

Google SSO with my email c******h@w***i logs me in with my old account c****h@d******y, but requesting a password reset for either doesn’t result in an email, which means I’m unable to update the email to the new correct one.Please assist me.

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CaelanNew Here
asked in Ask the Community
Private individual reflection within a shared board

I am hoping to find a solution that will allow guests on a board to conduct a private individual reflection (e.g in a private frame maybe>). I don’t want these reflections to ever be “revealed” by me as the facilitator. And in the same board, I want participants to be able to publicly/visibly brainstorm and collaborate with each other. Are there any tools or workarounds for this?

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tutorNew Here
posted in Ask the Community
Miro support for Ukraine

Dear Miro Team,My name is Liuba, and I am an English teacher from Ukraine. I would like to express my sincere gratitude for the exceptional support you have extended to Ukrainians; it truly makes a significant impact.Miro has become an integral component of my lessons, enhancing the interactivity, engagement, and organization of the learning experience. My students greatly enjoy utilizing it for brainstorming, vocabulary games, and visually structuring their ideas. It has genuinely transformed my teaching approach, particularly in an online environment.However, many educators in Ukraine are currently facing financial constraints that hinder their ability to access premium tools. A complimentary Miro subscription would be immensely beneficial, enabling me to continue developing dynamic and high-quality lessons without limitations. It would also allow me to create more boards, which is crucial for structuring different topics and organizing multiple lessons effectively.I would like to in

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TatyanaSytsevichNew Here
posted in Ask the Community
Miro site not loading

Miro site not loading (stuck with logo screen). I’m using macbook air m1 and last verion of google chrome.What’s intresting in case when I choose throttling (fast 4g internet simulation) it works, unfortunatelly it’s impossible to use this hack.Does someone see something similar and fix it?

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SilvermanNew Here
asked in Ask the Community
Why are other users' boards taking up my three editable boards limit?

I’m still using the free version, which allows three editable boards at a time. I shared a board with a fellow teacher so that she could see how I use Miro with my English classes. She really liked the website, she she decided to create her own boards for her classes. However, when she created two of her own boards for her own classes, they showed up in my “Team” and locked the boards I’ve been using with my students. The free version of the site allows 3 editable boards at a time per user, right? So how can both of us have three editable boards each, as opposed to the two of us needing to share that limit?

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Robert Johnson
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valentinmarieBeginner
asked in Ask the Community
Constraint a mind map auto-layout inside a frame?

Hello everyone, do you know if it is possible to "constraint" a mind map auto-layout inside a frame?I mean that I thought that putting a mind map inside a frame would force the mind map to stay inside the frame (but in fact not).Thanks! Have a nice day!

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washingtonBeginner
posted in Ask the Community
Função expandir cartão não abre

Bom dia.Estou com dificuldade após uns meses de uso.Na conta Administrador do board, não estou conseguindo expandir os cards para visualizar o conteúdo que adicionei.quando clica em expandir, parece que vai abrir o card mas não abre.Adicionei uma nova conta e com ela o card e expandido normalmente.Alguém já passou por isso? 

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Angela MooreBeginner
posted in Ask the Community
RANDOM ZOOMING

Using Miro app and in chrome on my mac.When I log in, the automatically zooms to 400%.  When I zoom out.. the minute i let go of the mouse.. it zooms back in..Have tried switching navigation from mouse to track pad - no luckHave checked if any of my keys are stuck - no luck 

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Yulia OstapivNew Here
asked in Ask the Community
Request for Free Subscription Due to War in Ukraine

Dear Miro Support Team,My name is Julia, and I am a tutor from Ukraine. Due to the ongoing war, my country is facing significant challenges, and many of us are experiencing financial hardships. Unfortunately, I am currently unable to afford a subscription to Miro, but your platform would be invaluable for my work.I teach children and organize educational activities to help them learn effectively despite the difficulties we are all facing. Miro would allow me to create interactive and engaging lessons that foster better understanding and retention of the material.I kindly ask if there is a possibility to receive a free subscription to your platform for one year or any available support for Ukrainian educators. This would greatly assist me in continuing my work with students during these challenging times.Thank you for considering my request, and I appreciate your time and any assistance you can provide.Best regards,Julia

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Anastasia KachevskayaNew Here
asked in Ask the Community
How to merge two accounts on a Free Plan?

Dear Miro Community,I am experiencing an issue accessing my Miro content after the implementation of Single Sign-On (SSO) with our company domain. Previously, I registered my Miro account using my xxx@yyy.de email, where I created and owned multiple boards.However, with SSO now enforcing the xxx.mmm@kkk-ddd.com domain, I am automatically logged into an account under xxx.mmm@kkk-ddd.com, where I only have viewer access to my previously owned content. I am unable to edit or manage the boards that I originally created with my xxx@yyy.de account.Both my Accounts are on a Free Plan. Could you please assist with one of the following solutions?1. Merge my two accounts (xxx@yyy.de and xxx.mmm@kkk-ddd.com) so that I retain full access and ownership.2. Transfer ownership of my existing boards from my xxx@yyy.de account to my xxx.mmm@kkk-ddd.com account.3. Provide an alternative workaround to regain editing rights.I would appreciate your guidance on the best way to resolve this issue as soon as p

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Nakul DeshmukhNew Here
posted in Ask the Community
Fields other than "storypoint" not showing on miro when using azure cards

In the PI planning, we are facing lots of difficulties in case of showcasing efforts or storypoints on the Miro board. As the Miro board azure cards extension used for azure devops integration just supports certain fields and in which only for estimation/calculating/tracking efforts only “Story Points” is the field which can be used to reflect it on the Miro boards.If a work item in azure devops has “Story Points” as a field name, then it works fine and showcases that number on the Miro board but if the field is other than “Story Points” like “effort” or ”storypoint estimation” or for that matter any other field to measure the work, it does not work that is it does not show up on the miro board. It is really a pain while doing a PI planning, as in azure devops we make use of multiple templates which use different fields to measure the work based on the needs of our projects. So, its really becomes a cumbersome  task while we do our PI planning as the “Story Points” like fields do not s

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Jaqueline FigueiredoBeginner
posted in Ask the Community
Rss Feed

Hi folks!Can you tell me if Miro has a link to the Miro status page RSS?When I try to configure it in Slack, it says that it was not possible to fetch. I am using this command /feed subscribe https://status.miro.com/history.atomI also tried with https://status.miro.com, and it does not work.

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ncarter37New Here
posted in Ask the Community
Retrieve flow chart

    ncarter37 Mar 12, 2025, 17:22 UTC Hello, I created a flow chart and shared access with my HR team but the board is gone now. Please tell me how to retrieve it. Thank you!

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xandramgBeginner
asked in Ask the Community
Not able to copy-paste in the same board

Hi! For a while now, Miro hasn't allowed me to copy and paste (Ctrl+C / Ctrl+V or using the right-click menu) within my boards. I have a free license, so I know I can't copy elements from one board to another, but these are simple actions like copying a sticky note or an annotation within a dashboard and pasting it right next to it. I keep getting the error "Copying from a previous source board is not allowed," but it's the same board!! Is anyone else experiencing this?

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Dirk MaurerNew Here
posted in Ask the Community
Can't copy/paste in same board anymore

Hi, I can’t copy/paste items in one of my boards anymore, which I could do before. If I try to paste anything I get the following message: “Copying not allowed from previous source board”.I’m not the owner, but editor of the board and my colleagues, who also are editors still can copy/paste. I don’t have that problem with my other boards in which I’m editor. Does anybody have a solution for this?Thanks! 

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Marleen KinderBeginner
asked in Ask the Community
Deleted users maintained with Miro

Miro seems to maintain all our old employees and associates accounts on their system even though we delete them from our company account. This is an issue for security and clarity in offboarding people. If they used their email and a password to access their account, rather than single sign in/OAuth using Google, they would still have access and not be locked out. Although we will not be paying for them at that point as they are not part of our team account, it is still an issue that they are using the service under our domain. Can anyone help here? 

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Thorben PantringNew Here
asked in Ask the Community
Jira Cards "Team" field support

Hey thereI am desperately trying to get Jira working in Miro, but I can’t find a way to get the “Team” field in MiroWe are using the “Teams” feature of Jira/Atlassian (see image) to separate our product into Areas, so I need to have the team field set to get the work distributed to a specific Team. When I try to create/edit a new Jira Item from Miro, the “Team” field is simply missing, and I can’t figure out why. All other fields are there and customizable. I also checked the Jira Screen config and it does not change a thing.Is it maybe not supoorted?I didn’t find a topic about this anywhere.  

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Ulf01New Here
asked in Ask the Community
My board but no access

I have, due to separation of job, consulting mandates and other projects, worked with different email addresses (different accounts) for using miro.Last summer I have created 2 large boards for myself which I haven’t used since then. Now I struggle to open them again. I am not sure which account this was about and the boards are not shown in miro anymore.I managed to retrieve the links to those 2 boards but when trying to access them the message is that I am not the owner (with that account). So, I request access and get the massage “Request has been sent” but on none of my email accounts I get this request message. How can this happen? Where are these requests being sent to? How can I claim ownership and open my boards again?

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kwon gibeomNew Here
asked in Developer platform and APIs
How to Create an OAuth Client App with organizations:read Scope Without an Enterprise Account

Hello,I am a developer on a development team.I am trying to create an OAuth client app using a non-enterprise account, but I cannot see the organizations:read scope. However, I can see the auditlogs:read and sessions:delete scopes.Does the development team also need an enterprise account to create an OAuth client app with the organizations:read scope?Or is it sufficient for the authenticating user's account to be an enterprise account?I would appreciate any clarification.  

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Cláudia CarvalhoNew Here
posted in Ask the Community
Drowning in competitor screenshots?

Hey folks, I'm exploring how designers and product teams conduct competitive analysis workflows.If you save design inspiration or track competitors, I'd love your insights (most questions are multiple answer, so it should take you less than 2 minutes really):https://tally.so/r/mRklMlThank you!

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Anna SavchynNew Here
posted in Ask the Community
Inquiry About Discounts for Ukrainians

Dear Miro Team,I hope this email finds you well. My name is Anna Savchyn, and I am writing to inquire about possible discounts for Ukrainian users. I have heard that Miro offers special pricing or discounts for Ukrainians, and I would greatly appreciate any information on how to apply for such an offer.I actively use Miro for teaching my students, and it has been an invaluable tool in my work. As a Ukrainian educator, I highly appreciate the opportunity to continue using the platform, and any support in this regard would mean a lot. Please let me know if there are any requirements or steps I should follow to access this discount.Thank you in advance for your time and consideration. I look forward to your response.😊Best regards,Anna Savchyn

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