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Question

BLOCK

  • October 11, 2026
  • 1 reply
  • 68 views

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Dear Miro Support Team,

I would like to clarify whether my account could be affected by any regional restrictions.

I created my account in Russia four years ago, but I have been living in Italy for over six months and currently use Miro exclusively from Italy. I have an active paid subscription, which I pay for using an international bank card issued in Italy.

I use Miro professionally for teaching English, and my boards and teaching materials are essential to my work.

Could you please confirm whether my account will remain accessible under these circumstances and whether I need to take any additional steps to ensure uninterrupted access?

Thank you for your assistance.

Best regards,

1 reply

Eca
Mironeer
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  • Mironeer
  • October 12, 2026

Hi ​@Dmitry Zagorsky 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!