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Question

Request for Refund of monthly subscription

  • October 12, 2026
  • 1 reply
  • 17 views
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I am requesting a refund of 10 USD for the monthly subscriotion of MIro Starter Plan. I am deciding to use 1 month of plan only, but when I decide to end the subscrition at the end of the billing month, the Miro website kept lagging and bugging so I cannot cancel my subscription. When I finally canceled my subscription I cannot access to the customer service that is available in the starter plan. Is it possible to help me on the refund of this month as I haven’t been able to use any functions of starter plan for this month. Thanks

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • October 13, 2026

    HI ​@Ryan kwan 

    Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

    Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
     

    Eca :)
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