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Question

URGENT: Geoblocking clarification needed before Oct 15 (Ticket #1047127)

  • October 12, 2026
  • 1 reply
  • 20 views

Hello Miro Community team,

Our company is a paid customer, and we are facing a critical time constraint. With the upcoming IP-geoblocking policy effective October 15, we urgently need clarification on how it affects our remote/traveling employees. 

We have already submitted an official support ticket (#1047127), but since the deadline is in less than 3 days, we are extremely worried about a sudden business halt. Could a moderator please escalate our ticket to the support agents? 

Thank you so much for your urgent help!
 

1 reply

Eca
Mironeer
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  • Mironeer
  • October 12, 2026

Hi ​@Shishkina M 

Thanks for raising this with us. I understand the urgency given the upcoming deadline. I'll follow up internally to check on your case and flag your concerns regarding ticket #1047127.

Please note that the Support team is currently handling a high volume of tickets, so response times may be longer than usual. Thank you for your patience and understanding.