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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

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Clare vdwBeginner
posted in Ask the Community
How to stop the new 'turn into slides feature' unlocking frames

The new feature where frames can be turned into slides is causing havoc on my boards. It means that frames that were locked can be unlocked (even with the shield lock). The only way I have found to stop it is changing the access from ‘editor’ to ‘can comment’ but this means those with the board link cannot even add sticky notes (which we do a lot).Help please!! The impact this morning resulted in a chaotic session :(

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Eca
Mironeer
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Akulina YumanovaNew Here
asked in Ask the Community
[KNOWN BUG] Bug with simultaneous editing

 Hello!I use the enterprise version of Miro, and everyone in the team has access to edit the board. In normal mode, editing is not difficult.When the team gathers together, it becomes impossible to edit the frame with the Kanban board together: while one person is editing their part, another cannot create or move cards.This makes collaborative work very difficult. The problem was discovered after April 1, 2025, and had not been noticed before.I would be grateful for your help with my issue!

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Mironeer
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Dima_bamaBeginner
asked in Ask the Community
Entering issue – prompted to "Tell us about your team"

Opening the link, Miro asks incoming questions every time I log in. What`s wrong with it?  

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William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs
Find us on Developer Q&A the first Wednesday of each month

Hey, Miro developers! We’d like to invite you to join our monthly Developer Q&A sessions, a dedicated time for you to get insights on any questions or topics you might have. It is hosted by our Developer Relations team and often we will also have special guests from the Developer Platform engineering and product team to cover more specific topics.  When: The first Wednesday of each month at 5:30PM CEST/ 9:30AM CT, lasting for 30 min. Where: on our Discord channel #developer-Q&A-sessionsWho can join: everyone exploring or building with the Miro Developer Platform is welcome to join - no matter how much experience you have with the Platform, this time is for you.  How to submit topics for discussion:Interested in exploring a specific topic, or have questions on something in particular? Feel free to let us know by adding a comment in this thread or sharing your ideas with us on Discord! For more common questions and topics, feel free to bring up during the session - no advance nee

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William Bishop
Mironeer
Alyona
Mironeer
AlyonaMironeer
posted in Ask the Community
Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted

Currently, you need to have an email belonging to the educational institution domain to apply for the Education plan. In case you don't have one but are employed by or enrolled in an accredited institution, our support team will be happy to review your application outside of a standard submission process.Please add a message to this thread if you're unable to apply using this form https://miro.com/education-whiteboard/ and the community team will convert your message into a support ticket.

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Eca
Mironeer
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Hamza JATTENew Here
posted in Ask the Community
Talk Track pentool

Hello everyone,I am new to this amazing tool. So far I am enjoying using it for various personal tasks, and i am considering upgrading after a few days of use. I tried the talktrack option, it works so well except when i used the pen tool, it didn’t record the lines or the writing at all. rather, only my mouse movement were recorded with no lines. I this supposed to be the way talktrack works or do i have some issue pleaseThanks in advance

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name1New Here
posted in Developer platform and APIs
You're not sending me a link for account delete

I try to delete my account bc I need to change email in my another account to this email, but in this situation can’t

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Amitkumarende67New Here
posted in Ask the Community
danns oske ieoshe 8wheb

Uhe in india today episode live today episode live 

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Zhong Zhong SuBeginner
posted in Ask the Community
Impact of downgrading from Enterprise to Business

Hi Due to user decrease, I want to downgrade my enterprise plan to business plan. Wondering anyone can share the experience1 will there be any change to the company admins after the downgrade? do I need a license for the company admin? in enterprise plan, the company admin can be free-restricted license. 2 once I downgrade, what happen to those free-restricted users, lets say one free-restricted user has access to a team’s boards, after downgrade, do I need to invite this user as guest to every single boards? or does it downgrade to guest automatically and inherit all access from the enterprise free-restricted member?3 is it possible to have one team with 0 license users? and only invite guest to access existing team boards?4 in a team, is company admin able to share the team’s existing board to guest? so that we do not need any additional license member in the team. Thank you

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Roel204New Here
posted in Ask the Community
How to disable focus mode buttons & banners?

I just pasted a YouTube video into my board, and instead of it showing in a normal ‘link box’ (with the title and thumbnail). Now it has a button to go to focus mode, I think this is called an IFrame??But what I hate about this, when I zoom out it shows a large YouTube button that keeps getting bigger. I don’t care about that YouTube video right now, why is it trying it’s best to get my attention?! I could see this getting extremely frustrating when I have 50+ YouTube videos and other things linked in my board, and they all take up space when zooming out, I can’t even get an overview of my board anymore. The timeline does the same thing, I know where my timeline is, I don't need a giant Icon and label telling me it’s still there. There should be an option to set the default paste back to the normal style, and also just to turn these buttons off when not necessary.Image example, I have a lot of YouTube videos on my board, and I’m glad they currently don’t all have a logo, but I don’t wa

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Alyona PaguNew Here
asked in Ask the Community
Board problems

Good afternoon, today I had a strange problem with the boards. When working with the board, the calibration changed and because of this I can't use any elements. I try to work in one place, and all the work is done in another place, some elements simply don't work. An hour ago everything was fine, only now this problem started. I checked the mouse and everything is fine, the problem is in the Miro.How can I fix this situation?

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Ronin55Beginner
posted in Ask the Community
How to optimize taxi route planning efficiently?

Hi Miro Community,I’m looking for the best way to optimize taxi route planning using Miro for visual collaboration and planning workflows. At RACARS Ltd, we manage a growing taxi fleet across multiple areas, and efficient route planning is critical to reduce fuel costs, minimize driver downtime, and improve customer satisfaction.I'm particularly interested in how teams have used Miro to map real-time routes, integrate traffic or GPS data, or design dispatch systems visually.Has anyone here tackled similar challenges using Miro? What templates, integrations, or frameworks worked best for your planning?Looking forward to your insights!Thanks,

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SanjanaNew Here
posted in Ask the Community
Miro Platform Unresponsive on Free Plan

Hi all,!--startfragment>We're currently experiencing issues with the Miro platform across our team. The platform is completely stuck on loading and extremely laggy, making it unusable for all of our members. We've attempted to troubleshoot on our end, including refreshing and checking network connectivity, but the problem persists.We are on the Free Plan and would greatly appreciate any assistance or guidance you can provide to help us resolve this.!--endfragment>

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rachelhuppeecreativeNew Here
posted in Developer platform and APIs
[Make + Miro API] 404 “This board is no longer shared” when creating frames or shapes

Hi everyone,I’m banging my head on this one and hope someone has already solved it. What I’m trying to doUse Make (ex-Integromat) to create new frames on an existing Miro board with a “Make an API call” module. What actually happensEvery time I hitPOST /v2/boards/uXjVIlv5xlQ=/frames with a minimal body 👇{ "data": { "title": "Pourquoi ça fonctionne ici" }, "geometry": { "height": 500, "width": 1000 }, "position": { "x": 100, "y": 100 }} I get a 404 plus an HTML page that says:This board is no longer shared, or has been removed   Why that makes zero sense 🤔 Same board ID, same connection: I’m able to get List of Board with the name and the ID and it shows the right one ✅  If I copy-paste the exact cURL (token + JSON) into the API Explorer on developers.miro.com, the frame is created instantly. Only Make’s “API call” module returns the 404.  Do I need to add the API somewhere else ? Even if I’m connected to the API within Make Connection? Things I’ve tried (

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Adoomy
AdoomyBeginner
asked in Ask the Community
Is there a way to open 'copied links' shared publicly without the link opening the same board multiple times?

In order to make it easy and quick for a colleague, outside my organisation, to go straight to certain items on a board, I share the copied links. However, when they click on the next link, the whole board opens up again, meaning multiple browser tabs open of the same board. Of course as the board has many images and content on there it can take a few moments to all load in.Is there a better way of doing this, or a way so that the links can locate the item in a board already opened?Many thanks!

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Adoomy
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biru jinggaNew Here
asked in Developer platform and APIs
Miro Charged Me After Free Trial Without Using It – Need Help to Cancel and Refund

3 weeks ago I tried the free trial of Miro using a debit card. But then today a bill appeared on my bank account. When I wanted to cancel, I was charged, even though I didn't use the account. I want to cancel because I don't need it anymore and don't want to use it. How do I cancel without being charged? I can't afford it

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Chance GlascoNew Here
asked in Ask the Community
'review order' always greyed out no matter what card info I put in

I’m trying to upgrade my plan but after putting in my credit card the ‘review order’ part is still greyed out and I can’t click it. I’ve tried multiple working credit cards.

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Robert Johnson
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BrainNotYetDeadBeginner
asked in Ask the Community
My boards have disappeared....*help!*

I’ve tried refreshing, and logging in and out, but they are nowhere to be seen….

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Robert Johnson
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Margo357New Here
posted in Ask the Community
Billing

Hi How do I contact Miro if I don’t have Billing on Admin Console. Thanks!

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Robert Johnson
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Pete StapletonNew Here
posted in Ask the Community
Video Pixelated

All Miro training videos are to pixelated to watch.  Do I need to change a setting on my laptop?Thank you.

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Becky JonesNew Here
posted in Ask the Community
Figma & Miro

I’ve put a lot of screens into Figma to create a user flow of designs - but when I’ve just gone back to do more, it’s only showing the title of the link rather than the screen itself? Any ideas why it’s stopped showing the screen?   

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Phylla MagallanesContributor
asked in Ask the Community
Some pages of PDF missing when extracted

Extracting PDFs had been smooth and fast, despite having more than 50 pages to extract, sometimes more than a hundred, until today. I tried extracting PDFs today, but the extractions had been very slow and some pages are missing. Sometimes it shows an error, forgot the exact text, but it has something to do with the type (document), if I remember it right.I never encountered this error in the past. What could be the cause of the error and the slow extraction, and how can it be solved? I need to do this thing multiple times in a day on a daily basis for my work.

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Robert Johnson
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Janne LangøNew Here
posted in Ask the Community
Decision wheel

Do you have problems with landing decisions in your workplace? So do we! I have an idea for how we can make decisions at my workplace, without having to have long, drawn-out meetings. It goes as follows: Every stakeholder prepares a short pitch to what is the right decicion based on their point of view. They write one-two sentences in their section of the decision wheel. After everyone has pitched their point of view, everyone gets to put a marble in any of the sections of the wheel - the decision they believe is the correct one. If there are more than one section that has the same amount of marbles, all other sections of the wheel are removed, and they have to vote again - only amongst the sections that are left on the wheel. I am picturing that the wheel follows the laws of gravity, meaning that the section that gets the most marbles, ends up at the bottom of the wheel. I would love to create this decision wheel in Miro. Does anyone have any tips or templates for this? 

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Daniel ProbetsNew Here
asked in Ask the Community
Adding story points to a jira task card - not working

I have both tasks and story issue types in my team’s Jira.  I’m looking to make use of the Estimation feature, but I am unable to add story points to issues that are type = task.  I can add them manually to tasks in Jira, but this is highly inefficient! Is this a bug ?

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playptus1New Here
posted in Ask the Community
How to Play and Experience Geometry Dash

If you’re a fan of rhythm-based games, or just looking to challenge your reflexes and have a little fun, you’ve probably heard about Geometry Dash. Over the years, this colorful platformer has attracted players of all ages with its simple controls and addictive gameplay. Whether you’re brand new or coming back after a break, here’s a friendly and straightforward guide on how to play, enjoy, and master Geometry Dash.Introduction: What Is Geometry Dash?At its heart, Geometry Dash is a side-scrolling platformer with a twist—every obstacle and jump is tied to the game’s pulsing soundtrack. You control a small geometric character (often a square or “cube”) moving automatically across various vibrant levels filled with spikes, platforms, and other hazards.The game’s reputation for being both fun and unforgiving is well-earned, but it’s also what makes clearing a level so satisfying. Each attempt brings you closer to the elusive finish line, and the urge to try “just one more time” is ever-pr

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