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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9058 Topics
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Hoi To WaiBeginner
posted in Ask The Community
[KNOWN BUG] Bug in Dot Grid mode on iPadOS 16.1

The “Dot Grid” mode seems to be malfunctioning after upgrading to iPad OS 16.1. See the following screenshotThe “dots” are rendered as a number of straight lines which makes the mode basically unusable. Meanwhile, the “Line Grid” mode and “None” mode are working fine. 

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Apollonia
Mironeer
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs
Find us on Developer Q&A the first Wednesday of each month

Hey, Miro developers! We’d like to invite you to join our monthly Developer Q&A sessions, a dedicated time for you to get insights on any questions or topics you might have. It is hosted by our Developer Relations team and often we will also have special guests from the Developer Platform engineering and product team to cover more specific topics.  When: The first Wednesday of each month at 5:30PM CEST/ 9:30AM CT, lasting for 30 min. Where: on our Discord channel #developer-Q&A-sessionsWho can join: everyone exploring or building with the Miro Developer Platform is welcome to join - no matter how much experience you have with the Platform, this time is for you.  How to submit topics for discussion:Interested in exploring a specific topic, or have questions on something in particular? Feel free to let us know by adding a comment in this thread or sharing your ideas with us on Discord! For more common questions and topics, feel free to bring up during the session - no advance nee

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William Bishop
Mironeer
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs
ServiceRocket builds 3 new apps on top of the Miro Developer Platform

ServiceRocket builds 3 new apps on top of the Miro Developer Platform Hey, developers!Want to learn more about the art of the possible on our developer platform? ServiceRocket has just launched 3 new enterprise-ready integrations for Salesforce, GitHub, and Autodesk—each built on top of Miro’s Web SDK and REST APIs. Check them out here:Salesforce for MiroThe Salesforce for Miro app enables users to interact with Salesforce data from directly within their Miro board. With this new app, you can now use Miro to manage sales activities, account planning, opportunity management, and more, with a direct connection between Salesforce and Miro.📽️ Watch the demo GitHub for MiroThis realtime, bi-directional sync between GitHub and Miro enhances collaboration across platforms, reduces costs for product and engineering organizations, and increases efficiency. With the GitHub Connector, you can bulk convert GitHub issues to cards in Miro, search and add issues, and more, facilitating better produc

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William Bishop
Mironeer
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Tim HöferBeginner
posted in Ask The Community
[RESOLVED] Anyone else having issues with deleted board contents?

Hey all, When I opened one of our workshop boards today I noticed that 95% of the content was missing: There were probably more than 50 frames on the board, all disappeared without a trace. The weird thing is, not everything was gone. Two frames remained, one seemingly intact, the other one missing content as well. These two frames are the last ones I worked on yesterday, and the frame that looked complete was the last one I touched. It looks like everythings older than that has vanished.I first assumed that one of my teammates might have deleted something by accident, but when I checked the activity feed, I couldn’t see any deletions. The last changes where made by me, and when I stopped working yesterday, the board was fine. I tried everything, web client, browser version, I asked others to double check – but the content is definitely gone (at least for the time being).I have already created a support ticket, but I was wondering if anyone experienced something like this before and fo

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Alyona
Mironeer
AlyonaMironeer
posted in Ask The Community
Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted

Currently, you need to have an email belonging to the educational institution domain to apply for the Education plan. In case you don't have one but are employed by or enrolled in an accredited institution, our support team will be happy to review your application outside of a standard submission process.Please add a message to this thread if you're unable to apply using this form https://miro.com/education-whiteboard/ and the community team will convert your message into a support ticket.

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Eca
Mironeer
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John LivingstonNew Here
posted in Ask The Community
Consultant Plan - Diagramming packs are not available

Hi - I have just noticed that that there are a lot more diagramming shapes available in MiroHowever these seem to only be available to the Business or Enterprise plansIs this by design?  As a freelance consultant I cannot pay for a 5 seat business license but would like to take advantage of the wider range of diagramming shapes

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Turner Pijpers
Mironeer
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Dan DefenbaughBeginner
posted in Ask The Community
[RESOLVED] Can't move multiple selected objects with Arrow keys

Yesterday I could move multiple selected objects with SHIFT + Arrow keys. Today I can’t. The objects are not locked. I can still move one object at a time with SHIFT + Arrow keys. What happened?I’m using Chrome Version 110.0.5481.177 on Mac OS Ventura 13.2.1

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Eca
Mironeer
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Amina from RussiaBeginner
posted in Ask The Community
'Double tap to add the last object used' feature is not working anymore

Help me out someone, please!I’ve been using Miro for half a year now, everything worked smoothly, but 2 days ago I accidentally did something, and NOW the ‘Double tap to add the last object used’ feature is not working.Now, if I double tap on the board, nothing appears, neither the T for the text, nor squares or stickers. How can I have that function back? Please, I hope someone knows.Thank you <3

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Ravid Aloni
Ravid AloniContributor
posted in Ask The Community
[RESOLVED] Cannot resize some objects

Dear community,I have a board where suddenly I can not resize any frame. Even though they are unlocked. Any idea why?BestRavid

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Robert Johnson
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Silviya LardnerBeginner
asked in Ask The Community
Boards are very laggy and slow on desktop app and web app

Hi, I noticed during the last one week all my boards are very laggy and slow. It takes up to 5-6 seconds for the board to respond to an interaction. This is incredibly annoying and looking at the history of this issue - it appears it is quite a common problem. Please would you look into this and resolving it once and for all?

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Eca
Mironeer
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Luke MoorheadBeginner
asked in Ask The Community
Resize multiple images to be the same size?

Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro

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Eca
Mironeer
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Rachel JacksonActive Contributor
posted in Ask The Community
[RESOLVED] Sharing board content with anonymous guests

I have completed all the recommended steps to share my board with guest users and that part works - but no matter what I do the download option on embedded PDF documents remains greyed out - they can view the document but can’t download it. Can anyone help?

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Peter J Borsella
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VagabondManNew Here
posted in Ask The Community
Any way to go back to left-click mouse navigation on screen?

Is there any way at all to return to using the left mouse button to move around the screen (click and drag)? It seems going to the Navigation Settings only allows you to choose between using the mouse or trackpad, but no option is available for choosing which mouse buttons control movement. Not sure why Miro decided to make this sudden, unnecessary change! If it’s not broken, don’t fix it!

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Andrew KretininNew Here
posted in Ask The Community
[RESOLVED] An issue with logging in on desktop app with Google account

I can’t log in with google account on Mac app. When I enter my google account, I get an error:  “Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”    

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Peter LokBeginner
posted in Ask The Community
[RESOLVED] Stuck on the loading screen after I left the team

Hi all, after leaving a board from my former team, I cannot login to my account anymore. And I was under the impression that I had a personal account. I seem to be stuck on the loading-screen (see screenshot).    

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Marina
Mironeer
Kiron Bondale
Kiron BondaleVolunteer Community Moderator
asked in Developer platform and APIs
Simple random number generator?

Would there be a quick and dirty way to create a random number widget/addin which could be used for things like simulating a coin flip or rolling a dice?  Right now, I’m using an external URL to Google Dice but would prefer something which didn’t require learners to jump out of their class boards. Thanks! Kiron

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ElvaMiro
Mironeer
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TrishlyNew Here
posted in Ask The Community
New mouse functionality - is there an option to revert back to the old control scheme?

I’m at a loss as to why miro decided how people should use their mouse or trackpad.I am now required to use the opposite button on the mouse to navigate the board...why can’t the user decide??It’s not a real question for the community, rather a comment about user experience.

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Scott McCallumNew Here
posted in Ask The Community
[RESOLVED] Apple iPad Pro - Pencil

I am testing this app for the business. on a new iPad Pro using the Miro app from the Apple store.  When I select the pen icon from the tool bar and then start to write or draw and object the moment my pen is no longer in contact with the screen what I have drawn disappears.  I can create a object or a text box and write in them, but on the “open” area of the whiteboard nothing.  I have installed the MS white board and there is no issue with the pen in that application. Seems like I am missing a setting. Can someone give me a hand?

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Eca
Mironeer
A
Aaron Katz
posted in Ask The Community
How do I mute "what's new"?

When Miro releases updates, I get these annoying “what’s new” popups all over the screen.  I don’t want to see them - they get in the way of me actually using the board to get work done.How do I permanently disable these popups?  I don’t see any options in preferences, anywere.

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JoeyGNew Here
posted in Ask The Community
[RESOLVED] Boards/dashboard not loading

Hi all, I’m still in an evaluation mode as a free user and I’m unable to access my boards.. The preview isn’t showing up, just the grey logo and when clicked the grey logo animation plays but never loads. I’ve tried restarting my browser, opening Miro in an incognito window and downloading the app (OSX Big Sur) and tried opening from there and no luck opening the files.Any advice on what to try next?

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