Developer platform and APIs

Hi I had a premium miro account attached to a company email, through which I invited my personal gmail to work on the boards. I left the company, my company email is deleted, but the boards are still under that email.This means that I cannot delete them or invite others as my personal gmail is not the owner, but the owner does not exist anymore. It is also not possible for me to make any more personal boards as my limit is reached through the boards I can access from my company email.How can I delete those boards, so that I can own my own boards?

A number of AWS icons/elements have turned invisible on multiple diagrams.  You can select and move the icons, but they remain invisible.  I have tried to move them to front.  I have duplicated them and the copy is also invisible.  I have tried to ‘switch type’ to another type, and it works, but it is still invisible.  I have duplicated the diagram, still invisible.  I have tried incognito mode and a different browser.  I have tried a hard reset on the diagram.  I have toggled hardware acceleration.  I have cleared my browser cache/storage.  Nothing seems to work. It is not all AWS icons, just some of them.One oddity, I can change the color, and the icon shows up with the selected color.  Typically, any color changes of an AWS icon is ignored.I was planning on just manually redoing the diagram, but then notice it has happened to multiple diagrams.Any ideas how to fix it?Invisible AWS Shapes 

Hello community,  We have been experimenting with the timeline feature to create some roadmaps. Is it possible to hide nested object links shown with red on the image below? Best, Torehan

  Since we've upgraded our version of JIRA from 9.9.1 to 10.3.8 JIRA cards no longer work and we can't create an application link within JIRA config. I know some API's were depreciated in 10.3. X onwards. Could this be why? Any advice or support on this please?  Thanks 

Trying to integrate MIRO in an existing Application. It is a web conferencing application where, If I am a host I want to share a miro board (live-embed it in my application). And My host has the ability to handle access level (edit/view) for the board for participants. Now, for participants (they are unregistered on miro). Will they be able to see/edit the live-embed shared board. Is there some API to authenticate them and not redirect them to login to MIRO. 

Dear Miro Support Team,After the recent update, I’m having serious problems using my materials. Because of the Synced copies feature, I can no longer reuse my materials on other boards the way I used to. This feature is extremely frustrating. I do not want my boards to be linked in any way.When I try to refuse synced copies and simply paste the content, the materials just don’t load or appear at all. Because of this update, I cannot properly reuse my own materials across different boards.This functionality is making my work much more difficult instead of easier. How can I disable Synced copies completely and go back to normal copying between boards?I would appreciate a clear solution.Regards,Lena

I tried to integrate our codebase with Miro via MCP.Sadly, we cannot generate accurate representations of the domain without the sticky notes, which are a mandatory feature for visualisations such as Event Storming.Is this intentional or do you plan to give the MCP the required tools for this ? Right now, it can only generate diagrams which are not really useful.

Hey everyone! 👋Just wanted to share a quick update for anyone building integrations that involve documentation or rich text on the board.We’ve just released new endpoints that let you programmatically Create, Get, and Delete "Doc Formats."An example of what a Doc Format looks like in Miro. 💡 Important distinction: We know the naming can be tricky! These endpoints are for Doc Formats (the native, editable text documents that live on the canvas), not for uploading PDF/DOCX files (which are called "Documents" in the API).What you can do now: Generate project briefs or specs directly onto a board. Read the content of existing docs to sync with external tools. Clean up old docs programmatically. The Endpoints: POST Create doc format item GET Get doc format item DELETE Delete doc format item Here is what a Doc Format looks like (embedded widgets and all!): (Insert your screenshot here)Check out the full details in the Changelog here.Let us know if you have any questions or if you s

When grouping a Kanban board where the grouping field is multiple selection, the current behaviour is to group by unique set of values. So if we have options A and B, groups will be “A”, “B”, “A+B” and “None”. This makes it very hard to have a segmentation of all the rows that have a value selected in that field.For example, I have a list of initiatives (rows) that impact multiple teams (each team is a value in a multiple select field), so if I group initiatives by Team, I can’t see all initiatives that impact a single team in a single place, since the default behaviour is that if an initiative impacts two teams, that row will show in a separate group. I’ll have to visit all the groups to find which groups include that team, increasing the chance of me missing something and introducing human error.I tried creating one subtask per team and tagging each subtask with a single team, and disabled nesting but this means now I have to manage 6 or 7 individual subtasks with no way of keeping t

I need to install Miro Web Clipper as a Chrome extension. It was discontinued in February 2026. How do I do that?

I’m trying to create sub-records in a project schedule on a board. I upgraded to the starter plan but it’s still not working and asking me to upgrade when I try this. 

I have a large board with 650 items, some of those items contain links (added via right click → "Edit Link”). How can I access these links via the REST API? I can get the item itself via the boards/{{board_id}}/shapes/{{item_id}  and that includes a "links” key, but that only has the link to the item itself, not the link added via "Edit Link”.Where is this data stored? How can I retrieve the added link for each item?

We are using REST APIs extensively in my organization to read Miro boards and automate in the Organization Applications.  We are fed up with the Item properties, especially for “LinkedTo” property to Item links either other object links or other board links.  As per the research, REST API not supported to get this property and referenced Web SDK (which is expensive to implement).  Is there any alternative method to get “linkedTo” property from the item?  Appreciate if Miro developers responds and implement this available in REST API.

When uploading an image via POST /v2/boards/{board_id}/images with a geometry.width smaller than  the image's native pixel width, Miro previously scaled the image to fit the container. It now clips the image at native resolution, showing only a cropped portion of the content.Expected behaviourThe full image is displayed scaled down to fit the 750 × 1137.5 container — as it used to work.Actual behaviourThe API returns the correct geometry (750 × 1137.5) but the image is rendered at its native 1500 × 2275 pixel resolution inside the container, clipping all content outside the container bounds. Only the top-left portion of the image is visible.Can you please restore the scale-to-fit rendering behavior when geometry is smaller than the uploaded image's native pixel dimensions, or expose a parameter (e.g. imageScaleMode: "fit" | "clip") to control this explicitly?Thanks!Djon

Hi, the feature to “autofit” my timeline is greyout, any idea how to activate it? Any idea is welcome, thanks! 

Dear Miro Support Team,My name is Nastia, and I am a teacher from Ukraine. I am writing to kindly request access to a free subscription for Ukrainian educators on your platform.During these very challenging times for our country, Miro has become an essential tool for both me and my students. It allows us to stay organized, collaborate effectively, and continue the learning process despite the difficulties we face. I use Miro for lesson planning, developing interactive materials, and structuring educational resources in a clear and engaging way.Receiving a free subscription would greatly enhance my ability to provide high-quality instruction and consistent support to my students, especially considering the financial constraints many educators are currently experiencing.I sincerely appreciate your continued support for Ukrainians and would be deeply grateful if you could consider my request. Thank you very much for your time and understanding.Sincerely,Nastia

Hi guys, I have the Google Drive App activated in my account (I deleted it and reinstalled it, but still no go) I am trying to have a google doc accessible on my Miro board. The share link is public (anyone with link can view)When I try to get the google doc on my board using the link I’m seeing this:   I click on connect, then all I see is this:  Where am I going wrong with this? My Miro and google accounts are linked to the same email address.Thanks in advance!Crystal 

Hi ,I logged into my Miro account yesterday and noticed that everything has been wiped out , including my boards and the teams associated with them. These boards contain very important client projects, and at the moment, they are completely inaccessible.I have checked thoroughly, including the Trash section, but there is nothing there. Even the project teams themselves seem to have disappeared.This is extremely concerning, as I cannot go back to my clients without access to their project data. It’s not something I can explain as a simple issue on my end, as everything appears to have vanished overnight.Could you please urgently look into this and help restore the missing boards and teams? This matter is time-sensitive and critical for my ongoing client work.I would really appreciate your immediate support.Thank you,

We have created custom Miro App Cards with custom fields that have 2 functionalities. The first application is provided in the Miro app to insert a card that is populated with content from a AWS database. The second application is a custom card and the user inputs data in defined fields.Both cards when one is inserted, if a user copies the card the link is broken. The user can no longer open the details page for the card and edit any of the fields.Is there a solution to make sure the link does not break. I expect the user to open the details page for the data in the copied card and be able to update the fields if necessary. We are also capturing analytics about the cards that are used. If the card has a broken link we no longer are tracking analytics.Please share any solutions you have been able to solve for this issue.

Developer here. How can I embed a miro board into my webapp. Its just that as an educator I create a new board daily and want the app to fetch a board daily perhaps by name or I am not sure. I want to avoid coding in the new link every day.Thanks,Lefa

Hi everyone,It seems that something has changed in Miro’s licensing over the past few weeks. One of my boards, which I created a few weeks ago, includes certain features that I can no longer edit. When I try to use them, I now get a notification saying that an “Advanced License” is required. We have an Enterprise Plan.Has anyone experienced this as well or knows what might have changed?Also, does ZHAW actually have any of these Advanced Licenses, or would they need to be purchased separately?Thanks in advance for your help!

Hello, I submitted an app for review and it’s been over 20 days. When should I expect to receive some feedback about my submission? https://miro.com/app/settings/company/3458764652945473820/user-profile/apps#3458764653549140361 Cheers,Ken

Many teams brainstorm visually and then move tasks into Trello, but does your workflow stay connected after planning?With options like the Workstatus and Trello Integration, teams are linking task boards to real execution data.Does Trello integration actually improve visibility and accountability, or does it complicate things? If you’ve explored connecting tools like Workstatus with Trello, I’d love to hear what worked for you.

I’m using the template OKR Tracker and modifying it for my team. I’m able to add new records without any trouble, however I can’t figure out how to add new parent “Objectives” for the key results.There is no add button that I can find. Nor can I promote a record to an objective. Is this a feature that is locked?

Dear Miro Team,I hope you are doing well.My name is Yana, and I am an English teacher based in Ukraine. I recently came across information that Miro has offered Ukrainian educators complimentary access to its subscription plans, and I would like to ask whether this program is still available. If it is, I would be grateful if you could let me know how I might apply.Thank you for your continued support of teachers in Ukraine and for helping us make our lessons more interactive and engaging.Kind regards,Yana