Ask the Community

i am the board owner on miro. i accidentally denied permission to myself to paste text onto boards. how do i change miro permissions so that I can paste text onto a board using control v

I used to have an account on Miro, and I created some drawings there. However, my company changed the email domain, and I lost access to Miro. I still have the links to the drawings, but every time I click on them, I can't open. Is there any way to recover the drawings?

 How can I insert an intermediate step in a mindmap? I already have a wide map with various branches now I like to subdivide and insert a subtopic. The image shows exemplary my problem. One annoying approach would be to create a new branch and write each step again… I guess you have some smarter solution?I appreciate your comments and support.    

My colleague would like to recover a board (in the free version) which is locked. is it possible to switch the locked board with another one that is still available so he can export it?

Hi I have someone create my miro boards for me, which also involved locking the boards. I want the boards to be Protected Lock so the person creating the boards is the owner. When she transfers the board ownership to me, it seems that I, despite now being the owner, can’t unlock items? Is this correct? I would have thought that with the change of ownership came the ability to unlock protected items? If it doesn’t it means I have to do all my own locking, which I’d really rather not! Any answers? thanksNina

Are sections only available if you are using the Miro application?  I don’t see them in the web view.

Hi Miro Team,I am on the Business Plan and would like to enable the option to allow public board sharing with anonymous guest editing.Currently, the setting “Allow public sharing” is grayed out in the Security section, see image below:How can I activate the feature? I understand is is part of my purchased “Business” plan. I need the feature so I can share boards for workshops without requiring sign-in.Thank you!Julian

你好，请问现在用银联支付失败是系统问题吗？我输入的卡号都是对的

Currently, there is a bug with the table feature.When I build a table from left to right, for example in this order:Initial order1, 2, 3, 4, 5, 6, 7…and I use the filter option (the “eye” icon) to hide a column, the column correctly disappears. However, in the filter dropdown, this column is incorrectly moved down into the “Disabled” section. Thats wrong. It should remain in its original position.When I re-enable the hidden column, it is added back to the far right of the table, instead of being restored to its original position before it was hidden.Example result:1, 5, 6, 7, 2, 3, 4 When will this bug be fixed?The problem is that it creates additional work because I have to manually move the columns back to their original position each time, which makes no sense at all.

Description: Since approximately one week ago, Google Drive files embedded in Miro boards have stopped displaying correctly. Instead of previews or embedded documents, only blank white rectangles appear. This makes it impossible to identify or work with embedded files directly on boards.Troubleshooting already performed: Reauthorized Google Drive integration multiple times (logged out/in, removed integration entirely). Completely cleared browser cache/cookies. Verified file sharing permissions (all set to "Anyone with the link" or explicitly shared). Tested in Incognito mode with all browser extensions disabled. Issue persists across multiple browsers and devices (Chrome and Safari tested, macOS fully updated). Google sign-in credentials are used for Miro login, but this has historically not been connected to Drive integration issues.

Hi! I have the paid educational plan and have always used all the templates available on it, so I hired him. But for a few days (until last week, exactly) I was always able to use all the features, but now it's asking me to upgrade the plan... You didn't lock the features from one week to the next, did you? ? This practice goes beyond the service I hired and paid for, this change is illegal I think…  

I’m looking for a way to create an arc of variable lengths (e.g. as can be done in MS Word or PPT.) Miro doesn’t have this currently. Has anyone who also needed this found a sensible workaround? This is actually quite related to @Sean Kelleher’s request for dynamic triangle shapes. Miro would benefit by having dynamic shapes.

Hello,I have a regular problem when using miro windows app: heavy (a lot of content) boards often go blank when zoomed. Since no refresh is available I need to either close and open this board (tab in the app) or restart the app. It can happen even several times in a few minutes.Does anyone else has this problem? Any solutions?I am using Windows 11.Piotr

miroに、以下の内容をインポートするだけで自動でマインドマップを生成してくれるような機能はある？（無料プランです） # 営業戦略## 新規開拓### リスト作成### 初回アプローチ## 既存深耕### 定期訪問### クロスセル提案

The integration works as cards can be updated both in Miro and Jira - but the cards shown in Miro have only the title and nothing else.This has happened since I upgraded from Free.I have tried adding a new linked card but that has the same problem.  I’ve disconnected and reconnected Jira - made no differenceThis is only a problem on one board. It’s just the one board we use extensively of course. On my sandbox it’s fine.

Hi community 👋My name is Memie and I’m a product designer at Miro. My team focuses on supporting all of you to collaborate better with your teams in Miro, specifically during workshops or other co-creation moments.  Our team has been focused on helping people become more effective facilitators by building apps, like timer and voting.  Now we want your help to help us figure out what’s next! What has been on your wish list for apps to help you better lead your team during workshops and other collaborative meetings?  

Hi there - This setup is in one of the templates. I’d like to adapt it for a project, but I cannot figure out how to 1) combine multiple tables into one connected grid as shown here and 2) How to rename “Objective 2” “Objective 3” to something custom like “Redesign xyz.com” - any insight? Thanks!

Some years ago, we started using MIRO within our company, and several teams created their own spaces. Unfortunately, the admins in those teams left the company some time ago. I want to delete those teams and the boards they created to reduce waste in our navigation and get rid of outdated information. Would it be possible for you to grant me admin access to those teams?

Hello! Tell me the name of the tool with which you can make an interactive prototype. Is it only in the paid version?

Does Miro have RSS feeds for the developer changelog? https://developers.miro.com/changelog

Have been trying to add confluence links and keep getting “Oops something went wrong”Its not the cookies - google drive works fine. The issue is that it does not give the option to sign into confluence. 

Hi - I'm trying to ensure we fully understand the limitations of teachers enrolling in the Miro Education plan.From what I've read here, it looks like any teacher can sign up, and they can add up to 100 members for their team.  On top of this it also looks like there can be many teams within an organization.  Given these two options, as a K-12 school can you please clarify if the school limited to 100 members total, or is each teacher limited to 100 members?  For example, if I had two teachers from Havergal College sign up, there could be 200 members from Havergal College in total? Thanks for clarifying. Sam

Frequently - My frames will organize themselves as if ‘Organize Frames’ was selected - even when it is not. This is terrible - especially with boards with hundreds of frames that then need to be manually re-ordered. 

Hi! I’d like to create a Master board with a load of modular template content. Then I’d like to create other boards that can grab the modular content from the Master board. Then when the Master content is updated it propagates to the other boards. Is this possible? I’ve probably described this very badly :-D

Dear Miro Community & Team,I am currently using the free trial of Miro and have registered my card for annual payment. However, I cannot find any receipt or subscription-related details anywhere in my account, which is quite confusing.Therefore, I would like to cancel my subscription and remove payment details to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.I would greatly appreciate your prompt help in resolving this matter.Thank you very much!P.S. Miro is such a wonderful product, but why make cancellation this hard and tricky. There is higher probability of building customer trust and return if you make this process simpler.