Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,768 Topics
  • 22,849 Replies

6768 Topics

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Al ShallowayContributor
posted in Ask The Community

Making suggestions about the UX

I have been developing software for 50 years and find Miro’s UX to be the worst (by far) from any application I’ve seen.I am not sure what forum to be making suggestions on, however. I have been using Miro for 2 years now and find it just as awkward as when i started.Where’s the best place to make suggestions? thanks

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10 months ago
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David DuguayNew Here
posted in Ask The Community

Issue importing .rtb backup : Something went wrong

Hi, I want to import a .rtb file from another paid account to our paid account. But I get an error message : Something went wrong, without any more details. I saw that another conversation with issue had been posted about a year ago ([RESOLVED] Anyone else having issues restoring RTB files?), the solution was to contact Miro team. Can you help me on that issue?Thanks in advance

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Robert Johnson
10 months ago
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Allan RamosNew Here
posted in Ask The Community

[RESOLVED] Miro app panel doesn't show up

After login on Miro I received the following message: 

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Robert Johnson
10 months ago
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Zahed YousufBeginner
posted in Ask The Community

Dashboard not loading

I’m experiencing problems with loading the dashboard in the Chrome browser. In Safari everything is working fine, but in Chrome it keeps on showing the loading icon. Does anyone know how to solve this? 

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10 months ago
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GrytlNew Here
posted in Ask The Community

Ensuring Poster Size Print Quality on Miro

I am working on a single page ‘canvas’ not unlike the business model canvas. I am looking to print at approximately an A2 size, which is four A4 sheets:  I recognize that in the case of Miro, A4 is not a print size but rather an aspect ratio. Font sizes, though, are absolute as far as I know, meaning that the frame would expand and contract, but the font sizes would remain the same. At the moment I’m looking at something roughly 85 pt font for the main title, 36 pt for subheadings, 24 pt for body text.  How can I build a poster in Miro ensuring the print quality will be high when I export? I am assuming I would need to export to PDF using ‘best quality’ for one, but I am concerned that the frames will automatically fit to letter rather than A2, for one. As a secondary concern, as I am building this, I want to make sure that my resolution is roughly correct - for example any images I copy in would need to roughly appropriate in size, otherwise upon increasing they’ll get blurry. At the

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10 months ago
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GregsyNew Here
posted in Ask The Community

Can't share board for edit access

My company has an Enterprise licence, but suddenly this morning the board we want to share with an external group does not allow us to grant edit access. We’ve been sharing our boards for the past few years with no issues before.  

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10 months ago
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Tayen ZhangNew Here
asked in Ask The Community

why mind map auto-create a new line with a space in a text box

when input Chinese and English text into a text box, it always auto create a new line with the space between Chinese and English switch.it looks normal when I edit the text: but it always go awry when it’s out the edit mode.how can it be fixed?

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10 months ago
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Lisa MitiguyNew Here
posted in Ask The Community

Set the default font size for the board

Is there a way to set the default font size permanently?  I find the dynamic resizing really cumbersome and distracting.  I’d like to be able to open any card on any board and always have it default to 24pt font.  I know that you can duplicate cards and it will pick up the same font size, but that’s not really what I want to do.  Is there a setting that permanently sets the font size?

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10 months ago
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Raj NathooNew Here
posted in Ask The Community

Copying or exporting a board to be used on another Miro workspace. Not as a link

I was working on a board before and now need to copy or export that one to a new Master Board. How do I do that? I don’t want it as a link, but to be seen as one component of the new Master Board. Thank you in advance

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Robert Johnson
10 months ago
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Jordyn EdererNew Here
posted in Ask The Community

Making voting non-anonymous

Is there an option to make voting non-anonymous? I want everyone who participates to be able to see who has voted on what.

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Kiron Bondale
10 months ago
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VladimirPolitskovoyNew Here
posted in Ask The Community

My board has deleted

How to restore my delete boardboard link: https://miro.com/app/board/uXjVP7odcNQ=/

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Robert Johnson
10 months ago
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Søren NielsenBeginner
posted in Ask The Community

Only showing what is inside a frame

Hi I would like to use shapes to create “art” around the edges of my frames. So I have placed some different shapes around the edges, but when I enter present mode - instead of showing what is inside the frame only, it shows all around the frame as well. Is it possible to show only what is inside the frame? /Søren

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10 months ago
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Lauren ChowdryNew Here
posted in Ask The Community

Is there a 'client' account type I can use on the business plan?

Hi,I am part of a business account and working with a client who will need to utilise a MIRO board after we finish our work with them. They will need to update the board, and importantly export it to PDF.Is there a way to utilise our business account features to give her access with exporting abilities for this board only? They don’t wish to pay for a MIRO account themselves, so copying the board for their account won’t work as they can’t export on an unpaid account.Thanks in advance!

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10 months ago
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Robinx3434New Here
posted in Ask The Community

What is 'Customize board interface for all users in team'

When i create my own App, I cant find an option where it could Customize board interface for all users in team.But I have seen some app created by another user having the Customize board interface for all users in team. Also i want know what does it really mean it can Customize board interface for all users in team

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10 months ago
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Christopher BehrNew Here
posted in Ask The Community

Better handling of paste for URLs

We all love clever tools, right? Little tricks that make our lives easier.Of course the opposite is true. When a feature is trying to be clever but isn’t it can be infuriating. So goes the handling of pasting URLs.Miro behaviour:I copy a URL from my clipboard - in this instance I was marking up a deeplink in Miro I paste it into a text box - so far so good, it pastes the text I selected and turns it into a clickable link. I duplicate the text box to copy another URL.  This time when I paste the URL it doesn’t update the text, but it does silently replace the clickable link. I spend 5 minutes confused about why two supposedly different URLs have the same content.My desired behaviourTreat URLs pasted into boxes like they’re text. Seriously, it’s not super complex. OR Provide some sort of messaging for what you’re doing - maybe a little toast perhaps?Thanks

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10 months ago
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Jessica LovasNew Here
posted in Ask The Community

How do you use Miro as designer

What are the most common use cases

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10 months ago
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WyrdlingNew Here
posted in Ask The Community

How to manage objects between top and bottom layers?

Send to front and send to back are obvious. The Website template clearly accomplishes more than that, with different texts going under/over other objects. Because “layers” seem to be a taboo word here, from the billions of wish list posts for the different variations of the feature are all that come up when searching, including old reddit posts from just two months ago unanswered.So what’s the term for miro to manage what shows on top between different shapes/objects? What’s the search term I’m looking for?

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10 months ago
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Shakeir AhmedBeginner
posted in Ask The Community

Mass edit shape sizes to make them all the same size

Hi guys,Does anyone know how I can do an edit so that I edit the size of shape in a collective action in stead of individually changing all the shapes in my diagram.   

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10 months ago
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Brad JeavonsBeginner
posted in Ask The Community

Graphs integrated with database

Hi All, is there a way in Miro to setup graphs that are integrated to a data source like MS XL or integrate directly a live graph tool like Power BI. I am involved in Lean and Agile heavilly, would be great to be able to setup simple visual board charts that are updated via a data source rather than manually. 

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10 months ago
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Terry K BellBeginner
posted in Ask The Community

I deleted frame, now receiving missing link error on load

I deleted a frame because every time I opened my board, Miro would automatically scroll to that frame. It was a nuisance and I didn’t need it anymore, so I deleted it.Now when I login to the board, I get an error “Sorry, the linked item has been deleted from this board”.So there was somehow a link that was automatically taking me to that frame - I don’t know how I did it, and I would like to find it so I can change it to a frame that actually exists.Can someone help? 

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10 months ago
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La'Treall MaddoxNew Here
posted in Ask The Community

Subordinate or Nested Card or even Checklist within a Card

I have spent many hours the past few days trying to find a way to use the Kanban as a means to track post executive meeting follow up action items with my external customer. Some of these action items require multiple steps and I can’t find any resources that will show me how to either nest or create subordinate cards for a Kanban or even add a checklist to the interior of a card. Very frustrating. Can someone please help?

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10 months ago
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barncrowBeginner
posted in Ask The Community

How do people work with the lack of true screen sharing?

I’d like to start using Miro for my tutoring business.  However, it’s often necessary for I or a client to share our screen, and navigate to external websites (desmos.com, deltamath.com, etc.) so we can look at the same material together.  If I’ve understood correctly, Miro does not allow for this, and it seems the technology to “embed” external websites in a whiteboard still has a ways to go.So...how do you guys work around this limitation?  For instance, if you found yourself needing to collaboratively work exercises on the deltamath.com site, how would you pull that off?Thanks in advance for sharing some wisdom!

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10 months ago
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Rebecca LewisNew Here
posted in Ask The Community

Vote on text within a table

Does anyone know if I should be able to conduct voting on text within a table?

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Kiron Bondale
10 months ago
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idaNew Here
posted in Ask The Community

I've been unable to access miro.com/app from the web browser.

I am a paying customer using the starter plan at my company. Since about 6 months ago, I've been unable to access miro.com/app from the Chrome web browser. I'm reaching out to you late because I primarily use the installable Miro app. The installable app works fine.Due to this issue, I can no longer share or report links using the web browser. This issue is happening to everyone in my company.   

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Kiron Bondale
10 months ago
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arnomiNew Here
posted in Ask The Community

Dropbox integration and Video

The Dropbox integration claims to support video files: https://miro.com/marketplace/dropbox/. However, when trying to add an mp4 to the board via dropbox I only get a “file not supported” error. Which video files are actually supported? 

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10 months ago
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