I've been unable to access miro.com/app from the web browser.

  • 28 June 2023
  • 2 replies
  • 21 views

I am a paying customer using the starter plan at my company. 
Since about 6 months ago, I've been unable to access miro.com/app from the Chrome web browser. I'm reaching out to you late because I primarily use the installable Miro app. The installable app works fine.
Due to this issue, I can no longer share or report links using the web browser. 
This issue is happening to everyone in my company. 

 

 


2 replies

Same here. 

Userlevel 7
Badge +6

@ida and @Diogo Garcia -

Normally, I’d suggest clearing your browser history and cache and stopping and restarting to see if that addresses the issue or using an incognito browser session to see if that works, but the error message is different than the usual “grey screen of doom” scenario.

Can you try disabling all extensions in your browser and see if that helps?

If not, then opening a request with Miro support might be required here: Submit a request – Miro Support & Help Center

Kiron

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