Ask the Community

In mind mapping template, I created a flow and when i move one object, the other moves automatically.Cannot find a way to prevent it. 

Weekly Progress & Planning SCM

Hi!I’ve been using Miro for quite some time, but recently the way whe undo button (shortcut) works has changed for me. What’s weirder, it changed on some boards and not on others. I captured it on video:  It’s incrediby annoying since on certain boards I can’t ctrl+z a mistake. I have to either rewrite everything from scratch or carefully delete what I just wrote. It happens both on the desktop app and web app.Is there a setting to change back how undo works? Does anyone have the same problem as me? Thanks in advance for your responses :)

I have seen teams app facilitating the integration of third party chatbot applications. Can we do the same with the Miro? I believe that Chatbots, as ai services application will help to improve the interaction between team members. Do you think it is possible to implement the application? 

I’m using this template and can't delete a column & can't resize on certain columns, is there any one can help me on how to do? Thanks! 

Hi, Our company is looking at changing some of the defaults in our Miro account. I was wondering if there was a way to bulk edit the boards? Specifically change the default classification and sharing options? I see that when we change these it applies from that moment onwards, is there a way to edit all unclassified boards sharing AND classification settings? We have a few hundred unclassified and it is going be extremely tedious setting these on all of them. Additional question. I was tempted to create a different topic for this one. I believe there’s been some discussion around using classification to set certain permissions. Does anyone know if this is true and when this might be rolled out?

Hello!With my team, we are in love with Miro but how can we flip an image? such a mystery!

Business Account member. Today, I cannot view any Miro board, when I go to a board my view is hard left off the board display area. I’ve tried using the zoom out feature, the center feature, etc. = no change. I can see team member names going up and down the hard right margin but cannot access board- anyone have a solution for this???I’d pay REAL money to get my hands on Miro’s phone number… REAL MONEY. 

When I:put a diagram shape in a swimlane or a frame click and drag a blue dot to make and arrow and them let go of the arrow, then no “select shape” popup appears.I have a support ticket open for this and will update this post as I hear back from the support team.

Does anyone know how you switch a shape from “flowchart” to one from “basic shapes”. I only seem to be able to switch shapes within the same collection. I tried searching for a shape but all it shows is a message “try searching in diagramming app”, which I then tried and this does not work either

Miro is an American platform, and I am opting out of all products and services from this country. 

 I have been using Miro tables where I need each column to represent one week; two header rows at the top of the table contain the week number and the week day.  I can create the header info the hard way by manually typing in each date in each cell of the Miro table.  Eventually, I figured out I could use excel to use simple formulas to calculate the week to week value as well as a second formula to create the week number in two rows on top of each other (see excel screen shot).  I didn’t have to manually create the rolling date field because formulas can do it across whatever range I wanted.I would then copy and paste these two rows calculated and created in excel and paste into the Miro board. As I understand it it would automatically copy the excel info as plain text.This was an important feature because then I didn’t have to manually add the week numbers and week days to the Miro board: i could do it in excel and then copy over and paste as text into the Miro board. However, Miro h

Hello! I use a free plan with which I can create and use 3 boards for free. A couple of days ago the system created a bunch of boards and my boards were blocked, now I can only view them, I can no longer edit them. Moreover, I can’t delete these new boards and it turns out that I can no longer use my own for work. What should I do about this? Because the site says that I can create up to 3 boards for FREE, but now the only way out is to purchase a paid version. Maybe someone has already encountered this problem, I will be glad for answer! 

As of around 11am this morning the two finger pinch for zoom isn’t working. I’ve switched back and forth between navigation modes, closed out and logged back in, but nothing is working. Anyone having this problem? Any fixes?

Dear Miro Team,My name is Liubov, and I am an English teacher from Ukraine. I would like to express my gratitude for all the support you have provided to Ukrainians during these challenging times. It truly means a lot to us.As an educator, I am constantly looking for ways to make my lessons more engaging, interactive, and well-structured. Miro has become an essential tool in my teaching process, helping me bring creativity and clarity to my lessons. I use it for brainstorming, visualizing complex topics, organizing lesson plans, and even creating interactive exercises that keep my students motivated.My students absolutely love working with Miro! Whether we are mapping out ideas for writing assignments  or playing interactive vocabulary games, Miro transforms the learning process into something dynamic and exciting. It fosters engagement, helps students structure their thoughts visually, and encourages active participation, even in an online setting (which, for most of us, is currently

When I started the account my mouse scroll would zoom in and out. Then it would switch to scrolling up and down on the miro board and to zoom I have to use Ctrl+ scroll. It would then switch back to zooming with just the scroll a couple weeks later, and just this morning it switched back to Ctrl+ scroll to zoom. Does anyone know why my controls for mouse scroll wheel keep changing? Does anyone know how I can switch them back? I prefer just the scroll wheel to zoom.

HI,I’m a relative newbie to Miro, looking to drive its usage within my SME (130 people). One non-negotiable is the ability to backup/download all of our content so I can use it in the event Miro gets hacked, closes suddenly etc.I see lots of people asking this but no one seems to care. Why not? What am I missing? Thanks! 

This may be a stupid question but I want a simple line arrow that is not a connector so I can point to something on an image.  Everytime I use the connector, it wants to snap to the edge of the image. I want to point from the card to something within the image and I can’t seem to figure out how to do that.   Can someone please help? Nevermind - I tried a different way and this time it worked - I don’t know why I couldn’t get it to work before.  I wish I could delete now!

Hi eveyrone,I hope you all are doing great. My colleague has succesfully connected Okta to our Miro environment, the problem that I find right now, is that it only creates accounts with free accounts. As you can imagine it results in double work as now you need to add the user to the group in Okta and then in Miro you need to assign the license to the user.Do you know how I can edit that configuration or if there’s other place in Miro that can assign the licenses automatically?Thank you and have a great day!

I have the challenge, that we often do brainstorming the classic way. I mean we use sticky notes on whiteboard and after the workshop I have to digitize them. The issue is now, that when I enter them into my Miro board, I am always mentioned as the “Author“. I don’t want to leverage the Tagging feature nor add an shorthand symbol a text onto the sticky note to get around this. Rather to have the possibility to either change on bulk the author and/or while copy/past the entries I could select the author. The author would be user (person) that is a member of the board.

Hi team, I have 1 big and very important issue we are facing as a team.We as a team are never able to update colors of the icons we are using in Miro, which is quiet easy to use in Mural. Could you please check and improve this feature of yours soon? or else, we will have to switch back to Mural.Alternatively, please let us and enable us a workaround for this feature to work.Thank you, Raushan Raj(+91)-8792338744

ERDs don’t have the 3 dots to drag and drop rows and columns. How can I move rows/columns in ERDs? 

I had the starter plan so I could share one of my boards. I only had 3 boards. I cancelled the starter plan because supposedly under the free plan I could edit up to 3 boards.  Now the oldest of the three is marked as view only. I only have 3. Yes, my dashboard is set to “show all boards”. This is my old account associated to my old work email. I decided, Ok I’ll create a new account and upload the board backups and start fresh. I did that, and somehow now my new account is an associated team member of my old account. My new account does not have any of it’s own boards at all. I decided, Ok I’ll export one of the boards and go down to 2 boards, thinking this would unlock the one I need. That did not work.  I tried uploading the board I need to my new account for editing, but it wants me to upgrade. No, there’s clearly some bug with this order of actions on my account causing my boards to messed up. I’m not gonna upgrade to fix a bug. And of course I can’t get support on the free plan s

The zoom level for each click of my scroll wheel is wildly different when in my normal experience using Miro in web browser vs embedded in Zoom app.Is there a way to fix this that anyone knows about?