Ask the Community

Is there any way to play an embedded video on the guest screen when they are following me or I bring everyone to me.  The presentation goes as expected, navigating all of them to what I see and transition between slides, but no video play on their screen, everyone has to press the play button on their own and the presentation is no longer synced.  Thaks for your help!

Hello Miro-Community,I would like to prepare 4 Miro-Bords and I would like to invite a total of 30 persons into the bords. they should be able to engage themselves and work on the bords ( not only view). I do not know which price-plan would make a good deal for my Plan. Do you have any solutions?And is it available to choose the monthly subscription and only use it for a month?Hope to get some help. Thanks in advance guys ! :)

As of 9:00 AM CST (UTC-6), Miro appears to be experiencing issues. What I am seeing:Miro either does not load at all and times out (I get a 502 Bad Gateway error) If it does finally load, some (or all) of my teams are not present in my dashboard Boards aren’t always loading (some just show the Miro logo spinning).I have opened a help desk ticket with Miro.There are no updates yet on https://status.miro.com/Anyone experiencing issues?

Hi Miro lovers! My question is the following, if we can restricting the use of Countdown Timer for only Role Board Owner or assign use the Countdown timer for specific role?. I will like to restrict access for Gest user.

According to the training vids, i should be able to create a new team on the team page under the consultancy plan.   When i go there, the create a new team tab does not appear?  This product is getting increasingly frustrating to get started on.  I hope it gets better 

We just converted our plan to the consultant plan.  When i converted it a few days ago, i did not enable the day passes.  I am trying to get day passes enabled but i am told i have invalid permissions.  I am the account owner.  I also cannot add a team to the account.  Seems like my account is hosed. or more likely i am clueless as a newbie. 

Hey Guys,  I connected my company google drive to Miro, but I would love to connect a different google account (private / student). How can I switch? Tried reinstalling the app, but I was still auto logged in to the wrong drive and could not find an option to switch between google accounts. Hope you guys can help me :) Best wishes Moritz Posselt 

Hi, is it possible to turn off the lasso tool?In a client workshop yesterday a participant managed to accidentally grab dozens of elements and drag them out of main view.  The only way I think they could do that is with the pen / lasso feature…Any advice would be welcome! 

Hi - I’ve been using Miro in MS Teams for training workshops - suddenly today when I try to zoom using the scroller on my mouse it won’t zoom but moves up and down the board! I haven’t changed anything -n is there a setting that I need to look at? Help!  Panic over - I found it in settings 

Can a Frame or section of a grid be password protected so changes can only be made by someone who holds the password?  I use Miro for online photography critiques and it has been a bit of a problem as students have inadvertently altered other students work.  It seems that the locking function is not adequate.  If no, is there another way to password protect parts of a board?  Thank you!

I am using MIRO to define requirements. I write the requirement on stickies. Some requirements will be used in multiple places on the board. If I change a requirement then I would like for the other stickies with the same requirement to update automatically. Is that possible?

I’m seeing integrations between Miro and Google Sheets (and Airtable) going one way: Create a row or make a change in Sheets and it triggers an action in Miro, but I’d like to do the opposite. When I make a new card in Miro, I want it to trigger a new row in Google Sheets. Possible?

Hi Guys,is it possible that I invite users to engage on a Miro-Board without wanting them to sign up? Is it mandatory to sign up in order to work on a Board?Thanks and kind regardsTanwir

Is there a way to activate palm rejection in the tablet? Like some place to choose between drawing with the finger or with the pen

Settings doesn’t seem to cover it.

Dear all, I am trying to figure out how much data a Miro Board can handle? We are organizing a virtual event for a client with 250-300 participants which includes creating a virtual group picture out of uploaded selfies on a Miro-Board.Therefore we would like to ensure a smooth functionality and are wondering if we have to identify a data limit for the pictures themselves.Can anyone help?  Cheers from Germany,Lina  

Hi there! I find myself zooming out (carefully trying not move things around while doing it), selecting all the items in a board and then locking them very often. It’d be nice to have a shortcut for this action. If not I guess I’ll try to develop a web-plugin that does it (it shouldn’t be very hard).   Thanks, Alan

When I signed up for the Consultant plan i was surprised and disappointed to find i can’t share a board with non-team members to edit, something which i can do in Mind-Mapping software like Coggle.I want to use MIRO to work with Client teams on projects, running collaborative workshops, but i dont want to make them all members of my Team. I also need more than just 1 day passes.Does anyone have any solutions?

HI, I have a problem, I set up two accounts one is free of charge and the other one bought has a plan. I would like to move two boards from the free plan to the paid one how to do it? There is no option to move a table after clicking on three dots.

I’m test-driving Miro to keep my project team aligned on the scope and release planning. The user story mapping looks great for that purpose.However I’d like to add stakeholders/personas to the map. Some of these activities are requested by all stakeholder groups, some are exclusive to singular stakeholders. I remember that in Storiesonboard you had personas as icons above the activities.Is there anything similar in Miro or would I have to draw something up?BestMichael

I cannot give EDIT access to some of my users. I sent each an invite to EDIT. But when their names appear in the SHARING list, some are EDIT and some are VIEW. I change the VIEW to EDIT, and it changes back to VIEW. Any ideas anyone?Thanks,Kevan

I’m using Miro in Remote Workshops in my browser and share my screen via Zoom to participants. Now, for some parts of the workshop I have the Miro app on my iPad to make drawings. And as my laptop screen with MIro open is shared, I would like to be able to follow my actions on the iPad within Miro with the attention management feature.BUT: As I’m logged in with the same user on my laptop and iPad, I’m not able to follow myself. Is there a work-around for this?

Hello, I have created a board and added members to the board. However I have discovered that people are receiving a lot of notifications when I edit content etc. Is it possible for me to manage notifications for everyone on the board? Turn them off unless I push a notification or someone @mentions them?  Thank youShauna

Hi Miro Community My customer is complaining about board speed. The workshop is finished and now individuals are dipping into the board and discussing via sticky notes.In the ‘Tips to improve board performance’ refers to ‘Heavy Documents’ … What is that? I’ve uploaded, and unpacked 10 PowerPoint presentations, used photographs, shapes and stickies and 10 frames. Would it be better if I used jpgs of the PowerPoint Slides instead of the original ppt? Looking forward to hearing your wisdom. Tom 

I like using my pen in Miro on my iPad so I can write text freehand and have it covert to printed text to ensure readability.  What I haven’t been able to figure out is how to go to a new line while writing with the pen.  Right now, I have to pull up the keyboard and hit return to do that.  Is there a way to make the pen do that for me?