Skip to main content

Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,946 Topics
  • 29,942 Replies
8946 Topics
W
waleed hassanNew Here
posted in Ask the Community
OpsTech Boards

Hey Community,I was search about templates would be great for OpsTech such as Operations workflows, SOPs, discovery on process improvement.Thanks

430
W
M
MateuszJanNew Here
posted in Ask the Community
Can't change user's profile name

Hi all, I’m coming with a little problem. I’m a company admin and I can’t change someones “First & Last Name”. How can I do this? Or it’s not possible? Best regards,

5083
Robert Johnson
J
Janos HonkonenNew Here
asked in Ask the Community
Desktop app Google Login doesn't ask for password

I’ve signed in to Miro with a Gmail account. When I sign out of the Windows app, I can log back in by just clicking “Sign in with Google”, no password asked. This happens even if I’ve signed out on Chrome and cleaned all the login data etc. from the browser. This, of course, is not good for security.

3372
M
E
Ellie NicolNew Here
posted in Ask the Community
Handing over a board to a client

I’d like to give my client permanent access to a single Miro board. We have completed our collaboration and now I would like them to have access to the board to use on their own and edit. Anyone know the best way to do this? I have tried reading up on sharing options and it is all very confusing.Many thanks

22703
E
S
SaquibBeginner
asked in Ask the Community
Transferring a license

Hi there,We need to transfer license from someone who no longer works in the organization to a current employee. Please advise.

8858
S
N
Nick CosterNew Here
posted in Ask the Community
Merge 2 company teams together

Before the “Public with Password” feature was enabled I needed a way to may Miro boards available to Training participants but not risk them getting access to internal business or other client work.As a reault we now have 2 parallel Mito teams with many of the same members, and many boards in each team. This is obviously twice the cost so I need a way to rationalise these.QUESTION:Can you help me merge the two teams so that I don’t have to labriously lift and shift the boards from one team to another. Even as an owner/admin I can’t see what baords people own so it is very difficult to do this manually. Any sugestions?

3752
N
Peter Nijenhuis
Peter NijenhuisNew Here
posted in Ask the Community
My license combined with the license of the employer

Hi all,I’ve got a challenge :)I have my own company with my own Miro license and from my own company I help other companies with their struggles.My current assignment is with a huge enterprise also with its own Miro license. Now this is where the troubles begin.When I want to share one or more of my boards with colleagues from the enterprise, I have to make my boards public with a password otherwise they cannot access it.When I want to access a board which is located in the enterprise license, they have to make it public with a password.Is there an easier solution to share boards without losing ownership? 

343
Kiron Bondale
.
. V M Shirin BanuNew Here
asked in Ask the Community
Mindmap Sizing help!

Hey guys! How do increase the size of child node in a mindmap? Because when I increase the size of the parent node, everything increases in just like its size (how far spread it is). I would like the individual child nodes sizes to be bigger (like a increase in font size)

7141
Yvain
Mironeer
S
saramaenterpriseNew Here
asked in Ask the Community
if owner of board lose access to the board will others lose access to edit the board?

Hello dear community,In our organization we use Miro and we have a paid account.one of my colleagues own one board and suddenly I was not able to edit the board and just comment on the board.he claims that his access was expired and that is the reason I do not have access to edit the board. is this really true then in Miro for enterprises if someone own the board and leave the company and his/ her account will be deleted . No one else can edit that board? regards.    

472
S
M
Martin LNew Here
asked in Ask the Community
Identifying boards open for edit

Is there a way to identify boards open for editing?  We have a consultant plan and will often open up boards for guest editing - “Anyone with the link Can edit”.  We sometimes want to leave the board open after a workshop session for clients to finish up, or add some details not available during the workshop.Is there a way to identify or flag ‘open’ boards (and particularly boards that are open for anyone to edit)?I’d like to do an occasional audit of open boards (maybe month-end) and close out ones that shouldn’t still be open for editing.ThanksMartin

2462
Robert Johnson
A
AdebisiNew Here
posted in Ask the Community
How do I get the whole Backlog (1 project) from Jira into Miro board?

I am trying to get my project backlog into Miro for better clarity and organization.  I know you can get tickets into Jira but I want to be able to highlight the whole backlog including the Epics, User Stories and Tasks into Miro.  Basically, everything within the Backlog into Miro. Is it possible with one click without picking each ticket individually by searching and filtering which ticket belongs to which project.  Please bear in mind there could be several projects on Jira but I just want to be able to filter out on a specific project and get access to all the backlog items pertaining to that specific project into Miro.  Is this possible and has anyone done this before? Please advice on how to go about it. Thank you.

4361
Yvain
Mironeer
L
Lizenz- u. Usermanagement BITSBeginner
asked in Ask the Community
Mass change via import list

is there a way to make mass changes by users using an import list.We have a large number of users, some of whom are no longer with the company or who have not been active for more than 180 days, but who have a full license that we want to change to "Free Restricted"I look forward to a stimulating discussion. 

501
Yvain
Mironeer
K
Kirsty EvansBeginner
asked in Ask the Community
Transferring ownership error

Hi,I’m transferring ownership to someone and I’m getting an error saying “User is not in account”. What does this mean and how do I resolve it?Thanks,Kirsty

6995
Robert Johnson
S
Suzie LewNew Here
posted in Ask the Community
Transfer Board from Team to another account

Hello, I have been invited to join a team from an external stakeholder on a collaborative project. Whilst I have my own login, this is affiliated to this specific project. I was unaware of this and have since created another board but this is sitting within that existing team. I would like to transfer the board to m own login as I am taking up a board from the owners three free boards. Is there a way I can create a new account with my login details and transfer this board across?

15371
Kiron Bondale
P
Pam DunnBeginner
posted in Ask the Community
[RESOLVED] Adobe XD error "Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"

I added the Adobe XD app in Miro.I have a file open in XD I  create a public Shared Link I  copy the link out of XD I paste into Miro app I click view artboards they appear When I choose all and click onInsert artboardsthe follow error appears The URL you are using is incorrect, Please check the URL for typos and try again.

172224
T
S
Sebastian SchmitzNew Here
asked in Ask the Community
Automated timeline

Hi,   I would like to create a timeline similar to the one you can find in the templates. As the timeline will need frequent updates, I would like to create a timeline that pulls out the relevant data from a spreadsheet and then converts in into the miro timeline. Is that possible somehow? The reason why I think it might be is that there is an option to export the miro timeline to csv and so there might also be an option to do it the other way around.    Thanks

14692
J
M
meehooNew Here
asked in Ask the Community
about the team plan : changeing team member is available?

The title says it all. Is it possible to flexibly change the members who have accounts in the team plan?

772
M
D
David EmersonNew Here
asked in Ask the Community
PDF Export-Lines not showing on PDF

On the right is what I see in the Miro app on Win10, on the left is what the PDF shows.I have tried moving shapes around and changing line type. No change.How can I fix this please?David

2343
Robert Johnson
K
Karin Ines Kreuter
posted in Ask the Community
Visual roadmap for a qualification process with quality management (QM) standards and controls

Hi Miro community, I want to provide adult pupils  in my course a  process roadmap which visualizes: phases and goals of their learning and qualification process stakeholders in their future working environment to work with roles of the stakeholders  legal rules and quality management controls in their future working environmentThe heart of my whiteboard will be a swimlane diagramm.Any similar solutions or visions already in the community?

1093
K
U
Ulrich RückerNew Here
asked in Ask the Community
How to delete a used templates?

Hi,I have imported/used the Design Sprint template on a board. Now I want to cleanup the board. But I can’t select all and delete. First thing I notice is that the elements are all locked… how to unlock all of them at once? Then I noticed that even after unlocking some of them manually I can’t select them all. They simply don’t get selected… Can anyone help with this template and its deletion? And is there a general, efficient method to clean up a board completely?Thanks in advance,Ulrich

2003
J
R
Ruth NewnhamActive Contributor
asked in Ask the Community
Inconsistent naming on copied or duplicated frames

I’m trying to work out why sometimes when I duplicate or copy a frame it says ‘copy of...’ and other times if I create a frame that says ‘Group 1’ the duplicate will say ‘Group 6’ . (It rarely follows the logic of saying ‘group 2’ etc.) Is this something I should add to the wish list or is it something I am doing wrong? 

2573
Robert Johnson
T
Timo SuominenBeginner
asked in Ask the Community
PDF Export as Vector

Hi.Just found Miro and done some testing (as free user).The PDF export is pretty much useless IF that’s just a raster (image/bitmap) file as PDF.It should be a vector file, importable e.g. to Adobe Illustrator, Inkscape etc. as scalable vectors.Hope this is implemented = I’ll start as paid user right away!//timo

13906
Robert Johnson
A
Amy DemasBeginner
asked in Ask the Community
Onboarding multiple new users

When onboarding new users, I see many neat templates. If I had 10 new members to get used to Miro, will I have to make 10 separate boards for them? Or when they open the template does it refresh for their experience? Thank you!

652
A
Andy Turner
Andy TurnerBeginner
asked in Ask the Community
See Boards That are Linked to Projects

Is it currently possible to see which boards are linked to projects in the 'all boards' section? This way I can check that I haven't got any rogue boards in my account.

3382
Andy Turner
R
Ralf AlbersNew Here
asked in Ask the Community
Upgrade as guest

Dear all, I don't understand something. I have a Miro Business account, but I also get invited by my customers to their Miro boards. As a guest I only have limited functionality, but I could upgrade it, at least there is an upgrade function. But I am already a paying customer of Miro and can't create a new account every time someone invites me.Where is the error?Kind regardsRalf

341
N
Terms & Conditions