Skip to main content

Tool Menu Disappearing

  • October 18, 2022
  • 1 reply
  • 73 views

We are using Miro on multiple 85inch BenQ touch screens and the tool menu disappears. We are not able to get it back. From then on you are stuck with the tool you were using when the menu disappeared. This is happening in multiple locations.

Extremely frustrating. Please help

1 reply

Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • October 18, 2022

@Carlton Lamb - If you have a paid Miro subscription, you can open a Miro support ticket from your dashboard by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C