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  • 7,507 Topics
  • 25,222 Replies
7507 Topics
said zied
said ziedBeginner
posted in Ask The Community
Loading bar is stuck at 99%

Hello everyone !Lately I ve been facing an issue with my Miro board that contains about 2000 components with 67 frames. When I open the board, the blue loading bar is stuck at the end of his path (99%). it’s like something is blocking it to disappear so that I can export my board in PDF and so on. I have another board that doesn’t have this issue. Have you ever faced this isse ? The blue loading bar never disappear.Also when I try to see the list of my frames. It loads but never appears.Thank you for you help and consideration :)

11
Marina
Mironeer
3 years ago
Ziel Silva
Ziel SilvaNew Here
posted in Ask The Community
New to Miro. Where to start?

Hi, every one  I don`t even know how to use it, this is my first time, can anybody give  me a hand?

4
Marina
Mironeer
3 years ago
S
sylvia macspadyenBeginner
posted in Ask The Community
Miro and zoom - how to use at the same time - breakouts

Hello,I am new to miro and have a consultant plan.  I could like groups to work on different boards and be able to discuss with each other while they work.  I use zoom for breakouts currently and love it but how can I intergrate both during a workshop with external clients? My other question is about security- if i invite external guests, can they see my other ‘folders’ or does the link provide just allow them?  Would be interested to know if anyone does one on one tutoring for miro? Thanks

2
Marina
Mironeer
3 years ago
T
Trevor O'BoyleNew Here
asked in Ask The Community
Resolved Comments

Hello Miro Community!I have a quick question about when comments are resolved. When I mark a comment as resolved, does it disappear for everyone use the board or just for me?  

2
Marina
Mironeer
3 years ago
S
Stephanie BacquereBeginner
posted in Ask The Community
Bug on the voting feature?

hello, I organized a vote on 5 different images and something weird happened.Usually, it is not possible to add an element in the zoning vote when the vote is launched.. which is good.. But this time participants were able to add new elements and to vote for new elements during the voting session.Is it a bug or did I do something wrong?Thank you so much for your help

1
Robert Johnson
3 years ago
S
Shivanshu SinghNew Here
asked in Ask The Community
How do I rotate a shape in Miro?

I do not see a way to rotate shapes. Does anyone know how to do that? Seems like a smile thing to do but I an unable to find a way to do that. If this is not something that Miro supports right now, then this is pretty tablestakes thing to add to the platform capabilities and thus I would like to request Miro to do that.

2
Robert Johnson
3 years ago
N
NettNew Here
posted in Ask The Community
Leave Team as Member, Admin didn't receive email

Hi All, I left as a Member the Team space of my client (who are the Admins) as displayed in the picture of Miro’s Article: https://help.miro.com/hc/en-us/articles/360026524453-How-to-Leave-a-TeamNow I was assuming the boards I'd created and folders would be automatically assigned to the "Admin person 1" from this client,  as I'd read in the article; Admin 1 also gave me access to Miro on the client email I received from them.Now Admin person 1 told me he didn't receive an email, and can't see any of the boards I'd created.He did tell me today they switched Admins (weeks before I left), and they upgraded from 2 seats to 10 seats in the past weeks.So the Admin person 1 that added me (months ago) is not an Admin anymore, but is a Member now. Admin person 2 didn't receive any mails when I left the Team this week.Could the switch of Team Admins + upgrade of seats cause problems? And the reason why both Admin person 1 & 2 didn't get an email on their email when I left the Team, because A

2
N
3 years ago
C
chickenMCNuggBeginner
asked in Ask The Community
How can I insert a selected project in a project

Hello. I need to insert a list into my project. I don’t find list in the templates, but I found ToDo project and it fits me. Or tell me where can I find the list template?Thanks a lot.

1
Robert Johnson
3 years ago
C
Céline7890New Here
asked in Ask The Community
See Board Ownership

For some boards I get the option to see “Board Details” and thereby see who the owner of a board is. but with 1 board I do not have this option - how do i find out who the owner of this board is?Most boards look like this when clicking the three dots: I can see the Board Details. With this board I don’t get the option to see board details. Why? & How do I find out who the board’s owner is? 

2
C
3 years ago
K
Karin GrigorianNew Here
asked in Ask The Community
Viewing a board from my dashboard that I did not create

Hey, So the issue is that I have a full access to a mind map with my team, but I can’t access or see that map in my dashboard. The only way I enter that board is through an external link. Can someone help identify whether I can access it from my profile?  

2
Robert Johnson
3 years ago
Y
Yves VanderbekenNew Here
asked in Ask The Community
Every new free user keeps topping my paid team plan bill

I used to have a Free plan and created boards that are shared and in use by 30+ people, each. Everything works fine, good experience for all, love it.I upgraded to a paid Team plan, for me and my direct team members, with the idea that each paid team member could now create more boards (well, at least more than 3) and could invite unlimited free users to collaborate.Reality is that as soon as a new member is added (Free User that gets the link), I get a mail from Miro that my Team Size has increased and I need to pay more. In the meantime, I managed to restrict access, but 17 users sneaked in and thus my bill is exploding.This means that you get more advantages using a Free plan (yes, only 3 boards) and unlimited number of users than using a paid plan.Any way to fix this? So, paying for a Team Plan, but with unlimited Free users that can edit the board during a session without exploding my bill.

6
G
3 years ago
M
Mateus SilveiraNew Here
asked in Ask The Community
Export sticky from MIRO to ( document, excel or txt )?

Gentlemen,I have a doubt. I saw how it matters from excel to sticky. Very good.And now, I have more or less 400 sticky, how do I IMPORT from the target, to excel, document, so that I can organize the data generated by Stickys?

1
Kiron Bondale
3 years ago
E
Eyal GanorBeginner
asked in Ask The Community
Roles in Miro

Hi I have a few roles in my team, and had some questions. I have: Team admin Member non-team user 1. My questions is: who do I pay for? admins and members ? is the “non-team user” leftover from my previous free plan? 

1
Kiron Bondale
3 years ago
B
Bennie NaudeContributor
asked in Ask The Community
Please help clarify access to & sharing of boards

Hi everyone,Having read all the help pages on sharing, I still need some help to make sure that I understand how it works.I am hosting a training session for 32 people and 2 co-presenters, and have signed up for the team plan (2 members)Is my understanding correct that I canpublicly share my main board send that link to 32 participants and 2 co-presenters that all 34 of them will be able to edit the board, e.g. move stickies around, without signing in since they’ve not signed in, they will be anonymous i.e. their initials/name will not appear (since they didn’t sign in)If my understanding is correct, is the only benefit to signing up for a bigger team plan, that team members will have to sign in to Miro, and that their contributions are marked with their names?  If not, why would someone ever need a team plan bigger than 2?If I publicly share a board that has a link to a second board, will Miro automatically allow access to the second board when the link is clicked on the first board, 

3
B
3 years ago
M
MirkoNew Here
asked in Ask The Community
Team member without licence

Hi everyone, i am struggeling a bit with the paid seats/licence topic. Currently we are having a free Team with 7 members. I want to upgrade to a paid plan (mostly to invite guest editors via link)Out of this 7 members only 3 need a paid plan (regular workshop hosts) → the others joined once/twice, but are not creating new boards etc. Is this possible? To buy just 3 seats and assign the 3 hosts for this 3 seats? Or do i need for everyone in the Team a paid seat?

3
Kiron Bondale
3 years ago
I
Igor KondrasovasNew Here
posted in Ask The Community
Organize board for conducting and storing Scrum ceremonies

We are using Miro to help us during Scrum Sprint Retrospective meetings.In our team this happens every other week.So the question is: How to keep these boards organized over time?We thought about creating a new board for every meeting, but we are going to end up having about 26 new boards in the project ever year.Or we could use a single board (maybe one for every year instead) and have copies of the retrospective template in the corresponding board. Is there a common practice, recommendation or guidance on how to organize this? Thanks, Igor 

3
Kiron Bondale
3 years ago
A
AlamoBeginner
asked in Ask The Community
How to disable spell-check on the Desktop Miro?

Hello guys,Anyway to disable the spell-check on Desktop app? The spell-check only works with English, not my native language, so texts are really messy, a lot of red wiggles  . I tried to disable Windows 10 spell-check but no success. The webapp version seems to use the browser’s spell-check which is much better.Desktop version of Miro 0.4.5, Windows 10 1909.Cheers 

6
Robert Johnson
3 years ago
K
katmarczykBeginner
asked in Ask The Community
Dimensions of the embedded YT video miniature

Hello everyone, I need to embed a video from Youtube into my board. The problem is that when I am uploading it the preview involves black spaces at the top and the bottom of the video: I tried to play with dimensions of the YT video miniature but this is how far I’ve gotten: Please let me know what dimensions of miniature picture of the YT video should I use so that the preview doesn’t involve black lines around it. Kate

1
Marina
Mironeer
3 years ago
T
Tere RendonNew Here
posted in Ask The Community
Miro Links

Does anyone know how many links can be made on a Miro board? I´m creating a board and I have some links but the platform won’t let me make more links.

2
Marina
Mironeer
3 years ago
S
Susan MarksNew Here
asked in Ask The Community
Can I adhere text and apple pencil writing TO a sticky or shape?

How can I quickly enter text with keyboard or draw with apple pencil onto a STICKY or SHAPE, and get that text (writing) to adhere to that sticky/shape? Currently the text or writing seems to be its own thing. I want to be able to easily move the sticky/shape WITH the text/writing to a new location.  IOS 14.2, iPadPro, Mac APP. 

3
Marina
Mironeer
3 years ago
S
Sophie de JongBeginner
posted in Ask The Community
Creating a book plot in Miro - can I be sure nothing is lost somehow?

I’m using Miro for creating the plot for my own book.This is basically the whole frame that I will be using the coming year, while writing my book.I’m terrified that it will be lost somehow. Can I be absolutely sure that my account will not be deleted, blocked, or changed, as I’m using a free account? Or are there any other actions I should take to make sure the Miro board stays where it is?

11
S
3 years ago
S
Scott GriggsNew Here
posted in Ask The Community
Miro Bandwidth Consumption and Video Freezing

We’ve been having issues with Zoom or Teams video glitching (faces get frozen on screen) when using Miro, and after doing some packet sniffing I found that Miro uses TCP and consumes A LOT of bandwidth, even on small boards, mostly due to how it bursts and reassembles packets. Zoom and Teams both use UDP (the protocol designed for media streaming), yet I was surprised to discover that Miro uses TCP, which always wins over UDP. I noticed that your published system requirements recommend 8mb/s, yet most of us with Comcast max out at 6mb/s, so what I’m wondering if there’s a way to throttle Miro usage to leave a couple mb/s available for Zoom or Teams? Can that be built into the app? The issue is bad enough with our client calls that we’re considering not using Miro anymore as a result, and as one of the Miro champions in the company I would hate to see that happen. 

1
Marina
Mironeer
3 years ago
Nate Scholz
Nate ScholzBeginner
asked in Ask The Community
Layering frames on top of frames

Looks like I should be able to layer frames, however there is no way for me to change the order of the layers as I would with other objects by using the “move to front” or “move to back” commands. Apparently, this depends on the order of creation.Am I missing something? Advice on how to work around this? Can you add this feature?

1
Kiron Bondale
3 years ago
M
Micaela RaimondiNew Here
posted in Ask The Community
Miro not loading

Hi,I build a news dashboard and I’m not able to open it, when I click it still loading but

2
E
3 years ago
K
Kerstin WeissBeginner
asked in Ask The Community
Automatic delete

Hi all :)Idea:  I want to embed Miro on a webpage so that pepole can practise before we use it in a workshop.  I know - that's possible. Many thanks for that feature.Question: Is there any way to set up an "automatic delete"? Like a specific time or after a period of time everything is deleted and you have a “new” blank canvas? Many thanks in advance  

3
K
3 years ago
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