Ask the Community

Hi! I am having a weird problem, just like the title says: when adding jira cards to my board, they load up and instantly disappear.The weird thing is that I have like 50 more cards in the same board!Is there a limit?

How do I access today’s webinar?

Hello everyone,Could someone explain to me how I do to take the quiz to earn the bagdes. Thank you. Aline

Hello, When i use the embed link from my miro board (https://miro.com/app/embed/o9J_lp-vQMg=/?pres=1)this embed link doesn’t show the usual presentation mode of my board frames, it just shows a blank page. up untill yesterday this functioned correctly, was there a recent upadate/bug on miro side blocking this function? GrPieter

I reported this as a bug but it wasn’t agreed to be one.   However, it is a “make it work like it did before the new voting UI” item.   I use voting on several boards and the items are locked to avoid them being accidentally changed or moved.   In previous versions of voting, that worked fine.  It no longer works as of the UI change in voting - all items must be unlocked to be able to be “selected” as part of a voting session.

Hello! I was creating a concept map for a project. I used a picture as the base (I started the map on an online site, and I wanted to continue with Miro). Just when I finished, I wanted to save it, but accidentally pressed the share button – and every text I wrote, basically my whole progress, disappeared. Only the base picture and the shapes I used remained. It took me quite much time to make this map, and my deadline is today, so if possible, I'd rather not redo it – I probably wouldn’t even make it in time, not to mention just how much effort it took to complete it the first time. Is there a way to recover my data?I contacted the support team, but I’m running out of time, and I don’t know what to do.  

Почему за отмену подписки у меня сняли деньги?

Can I pay by invoice with the consultant plan? (I don't want to pay at Creca)

I have been invited to be part of a MIRO board. There are 100s of post-its created. I am trying to copy the post-its in bulk from MIRO to Word Doc/PPT or Excel.  It is not working.However, individually if I copy text from Post-its, it works.  This is not an ideal solution as there are 100s of post-its. Appreciate any help or suggestion.Additional Contexts: I don’t have any admin rights to export board. I do have editing rights. I am using Edge on Mac. 

Is there a way to export a list of all boards within a specific team in Miro?Also, is there a way to require all boards be linked to a project either through rules or automation?

I have a ton of boards and I would like to have a master board is it possible to create a hyper link to other boards ? 

Is there a way to not being annoyed by alerts: when deleting multiple elements on the board → ctrl+Z exists for errors when deleting one board → there is a trash to recover  

Is there a way of selecting a group of objects either in a frame or just as a group and creating a symbol/component that can be reused across the board? This would be great so the same group/frame can be used and when it needs to be changed the master instance is updated and all the others change accordingly. I’m switching from Balsamiq for wireframing and love Miro. In Balsamiq you can do this easily and it’s a simple feature that is really powerful when you’re working with a number of wireframes with common elements. Is this possible in Miro?

In my enterprise, we need to use the CASB to control who/which device can access the SASS services, and we are using some CASB/Reverse proxy solution to do that, is that possible to setup a CASB for miro？ Thank you.

I just started adding Jira Card to my newly created Miro Story Map Board.I was successfully able to add some Story cards but its refusing to add a couple specific cards to the story.  So this is what is happeningI click on Jira icon on the toolbar In the Modal, I search for the issue I want to add as a Jira card in the board I select that Issue and Click on Add ButtonInstead of that Story showing up as a Jira card, it shows up momentarily on the board and then disappears. No error message is displayed. Its happening with 2 specific stories at the moment, but am able to add other stories. I tried looking if specific values in certain fields may be contributing to it, but I have not been able to figure it out.  I was soo excited about this feature.. Please help!

Hi, Im a college student in Brazil and I would like to get Miro Studen plan but unfortunately my college doesn’t provide us a .edu email… But I can prove that Im a college student, sou Im elegiable? Thank You

Hello all, @Anna Savina and others brought to our attention, the recent “Miroversity” where I’m sure everyone learnt something new. Although I assisted (mostly to the first of the three days), I knew that recordings of the event would be precious. Please, who may be able to tell us more about accessibility to these recordings ? Gotta love Miro! Thanks :-)

hi I am a regular user of miro since 2 yr now… I am a maths teacher.. I really loved the way miro support online teaching in todays scenario of covidi am facing this issue since last 1 week now , my pen has suddenly start writing slowly even when there is not much widget or stuff on whiteboard with only on collaborator on board.. i am using miro on chrome. i write using one by wacomeverything was working fine a month ago, but suddenly all i write  has started lagging after some time can someone pls help as it is working fine on other whiteboard service which is provided by my institutereally appreciate the  prompt responsethanks

How many Tags does Miro Support - I found out it seems to replace tags post 10 -15 tags

Hello, I tried installing and uninstalling miro on my tablet and I encountered the your session token is empty; bad session; 401 - what should I do? 

Hi, I’m trying to build a Porfolio view of our Epics in Miro. We use Targetprocess and Azure Devops as our daily ALM tool, so would like to embed the roadmap views found in these system into Miro - so that any stakeholder can log into the Miro screen and see the latest status of the projects in those systems. Is this possible? is there a workaround without having to maintain a seperate roadmap in Miro ?

Is it possible to convert a mind map to a flow chart, for example?  I find the limitations on line access points in a mind map to be frustrating, but have built one out too far to feel good about starting over all together in a new template.  

Hi there, I am assuming that Google sign in is more secure. However, I would like to ask, since I have already used my gmail address to login - is there a way to switch to google access only?  Curious. 

I just noticed Double Click Repeat Board Operation has been removed… this was one of my most Used Commands.  I thought it was a Bug but when I got a Reply on my Ticket was advised the Miro Developers are deprecating functions.I am noticing this is affecting my workflow and curious how these decisions are being made.  Is anyone else annoyed?Also, is it just me or has the UX just gotten a tad bad in recent releases?

Hi there, I found this link https://help.miro.com/hc/en-us/articles/360017731033-Shortcuts-and-hotkeys but it doesn't explain the icons when I select the group using my Apple Pencil in iPad.  See screenshot below. Could someone direct me to the explanation of these functions?  Thank you.