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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,829 Topics
  • 26,299 Replies
7829 Topics
I
IreshBeginner
asked in Ask The Community
How to clean this new whiteboard at once?

I was using the previous AWW whiteboard. I would like to know how to clean the whiteboard in this new upgraded at once. The shortcut key ‘C’ stands here for commenting not for cleaning like in the previous whiteboard.Any help highly regarded.Thank You in Advance.

5411
Robert Johnson
3 years ago
Mark McGuire
Mark McGuireNew Here
asked in Ask The Community
What is Location and How Do I Change this?

Using Location as a keyword in the Community and Help Center didn’t return the relevant result I was hoping for so I’m posting this here. I’m not sure if it’s a specific question for tech support but I’m curious about this Location meta on my board.  It is not clickable so I have to ask, what is Bakels?

8711
Robert Johnson
3 years ago
N
Nele RuthNew Here
asked in Ask The Community
Stop automatic Microsoft account login?

Hi all,this feels like a bit of a silly issue, but I’m logged into Miro with a Microsoft account.Now, I’d like to log into a different Miro account that is also linked with a Microsoft account.The issue is, when I pick the Microsoft account option at login, I am automatically logged into the old account.I haven’t been able to find anything in Miro or Microsoft settings, deleting cookies did nothing, and neither did deleting this account or unlinking the Microsoft account in the integration settings.Does anybody have a solution?

2431
Robert Johnson
3 years ago
M
Matthew StephanBeginner
asked in Ask The Community
Google sign-in for Webpages (iPad)?

I cannot open links from the iPad app on a webpage that requires a google sign-in. I need to sign in to access content, but it repeatedly loads the google sign-in page. Anyone else encounter this issue?

564
J
3 years ago
T
Thabo ScottNew Here
asked in Ask The Community
How to add guest users to a board

Is there a way to add guest users to edit a board on the consultant plan?I have been trying to add users via the share function, but only allows me to either add an email address or copy board link? 

7921
Robert Johnson
3 years ago
C
Carl ElliottNew Here
posted in Ask The Community
Confluence Datacenter known issues?

I’m aware that there is is no Datacenter specific integration available at the moment but am curious if there are any known issues with running the server version on Confluence Datacenter?

1233
Marina
Mironeer
3 years ago
A
Amol DongareNew Here
asked in Ask The Community
Plan for support plugin on Confluence Data Center

Hello Team  We would like to know what is your plan for supporting this https://marketplace.atlassian.com/apps/1217530/miro-for-confluence?hosting=server&tab=overview plugin on the confluence data center? Thanks,Amol 

2233
Marina
Mironeer
3 years ago
José M Aguirre
José M AguirreBeginner
asked in Ask The Community
Creating an interactive template

Hi,I would like to create an interactive template but I don’t know how.Let’s say that I would like to create a template like the User Story Mapping from MIRO where you have the buttons (+) (-) (,,,) to add columns and lines. I’m interested in creating a template with this functionnalities.Does anyone know how?Thanks ;)

6652
José M Aguirre
3 years ago
G
Grace SharmaBeginner
asked in Ask The Community
Pagination and saving work

Hi everyone - I’m new to Miro so was wondering if this use case is supported, or if you could help me understand the best way to do it. I teach dyslexic students online and they can’t hold attention to more than just one page at a time. So I only expose them to one page, let them work online with me on it, and then expose them to the next page. If I go to the previous page, their work is still saved on there (scribbles, drawings etc..). I have a Team account and am new to Miro. I don’t see an option for pagination where there is only one page at a time in front of the viewer where we can collaborate together. The closest I came to was uploading a power point presentation where it did allow me to navigate the deck slide by slide, but the student’s scribbles and work did not associate themselves with each slide in the deck. So if move from Slide 2 to Slide 3, the scribbles the student made on Slide 2 were still visible on Slide 3.  I explored Frames but didn’t see how I could do this qui

7914
G
3 years ago
Z
Zachary LawrenceBeginner
asked in Ask The Community
Excel Support outside of Zapier

I just looked at the options for importing Cards via Excel and the built in app seems awesome. My only constraint is that I work with Government and I want to avoid having the data go through another app (Zapier).Any ideas on other ways to import CSV into “Cards” outside of this? 

1623
Robert Johnson
3 years ago
J
Jane AshfoldBeginner
asked in Ask The Community
PowerPoint

Hi I am new to this - After I have uploaded a PowerPoint to Miro and shared my screen via a link invite, how can I get the shared screen to look like mine in terms of slide size and can I change it so that when I move to the next page so does the shared screen user.I ultimately want to upload a powerpoint, share my screen and for both myself and my client to be able to annotate together without my client having to resize and scroll through. Is this possible? Thank you

2081
Kiron Bondale
3 years ago
S
SebbNew Here
posted in Ask The Community
Export of grid with multiple cards in one cell (CSV)

Hi everyone!I have an issue when trying to export a grid, which contains cards in its cells. Maybe someone had the same issue and can help me out.Just as a brief description on the grids structure:The grid uses company departments as rows and work stages as columns. The cells contain cards with specific information in them.So you might have a 7x7 board resulting in 49 cells. Some of them contain one card, some two cards and others no card at all. The problem I am currently facing is, that the CSV export brakes as soon as I have two or more cards in one cell. The card then isn’t exported as a card in its respective cell, but as an additional row.This obviously messes with the whole export and is kind of time consuming when fixed “by hand” in MS Excel. Is there an easy way to fix this?Thanks a lot!

1591
Marina
Mironeer
3 years ago
M
michael michalchikNew Here
asked in Ask The Community
How to erase whole board or regions of the board

I and my students have not been able to find a way to erase the whole board or a region of the board. we were able to do this on the old webwhiteboard app that miro replaces. I can sometime select a part of the board and highlight and delete it but that does word well unless the object is in a rectangular layout and today it does not seem to be working at all. 

55845
A
3 years ago
Yoshiya Takabayashi
Yoshiya TakabayashiBeginner
posted in Ask The Community
When is release Japanese version ?

I am introducing Miro in japan if Miro has Japanese language , I think Miro will be become popular more in japan.do you have plan Japanese language. 

1553
Marina
Mironeer
3 years ago
T
Tanya SouthcottNew Here
asked in Ask The Community
Unable to input text

One of my students is having trouble entering any text in our board. She can access the text boxes and type one letter, but then the text box closes without retaining her typing. This happens with all text - in frames, sticky notes, text, and comments. Any suggests are welcome!

5832
T
3 years ago
K
Khurshid AkbarBeginner
asked in Ask The Community
Hexagon sticky

Some of the facilitation techniques require Hexagon stickies, do we have a way to customize shape of sticky notes.

2666
K
3 years ago
A
Axel DiehlNew Here
asked in Ask The Community
Activate corporate account after sign in

Dear communityI have booked a corp account and also recieved a code by Miro to qualify me as a corp customer - yet somehow in the process did not come across the window to enter this code - now I am (just) on a free version missing featureHow and where can I enter that code that would help me to upgrade to my booked corp account. thanks for helpAxel

411
Robert Johnson
3 years ago
K
Kathleen HartBeginner
asked in Ask The Community
Converting Miro Card to Jira card with Jira Cards

I have successfully installed Jira Cards on my Miro instance and have imported Jira cards successfully. Everything seems to be connected and working properly. The Jira Card documentation claims you can convert a Sticky or Card to a Jira card using an icon in the control bar for the card.2. By converting a sticky or a card into a Jira card. First, you will want to create a sticky, add the necessary text and then just click Convert to Jira issue on the edit bar:I find that this is true for Stickies. The Jira icon is in the sticky toolbar. However, for regular cards, the Jira icon is not showing up in the toolbar, nor is there anything in the … menu for the conversion. (I just looked there on the off chance it had been moved or hidden).  Has anyone else experienced this? Or even tried this? Is there a setting I am missing? Although there don’t appear to be many settings available, or needed. ThanksKathy

5523
Robert Johnson
3 years ago
M
MiroRabbitNew Here
asked in Ask The Community
"Private" accounts are merged via Slack

It is confusing: I am attending a professional training and registered for a profile on miro to see all its features. I created two boards for my group in school. Another guy in my group created his own profile and was playing arround with one board that he set up privately (meaning on his own account). Then I invited all our guys from our Slack-Team into miro and suddenly his board was part of that team.I understand that one user can only be part of one team, but shouldn’t there be any warning before something is merged? Imagine that he were doing something NSFW on his test account that now was instantly merged with the official set up that I made?Is there a way to have a free account to test and evaluate when there is a team that includes you? I work as a freelancer sometimes. Miro is widely used, so there will be cases where I get invited to other boards, I don’t want to accidently share stuff that I did on my own here. How can I be sure, that I don’t run into problems when I have m

813
Robert Johnson
3 years ago
George Sofroniou
George SofroniouContributor
asked in Ask The Community
Manage Miro permissions with LDAP groups

Is anyone aware whether you can manage license and board permissions to Miro through LDAP groups?I’d like the ability to sync users’ access to Miro full edit licenses through an LDAP group so we ensure there is a process.Thanks,George

3011
Marina
Mironeer
3 years ago
R
Rene NevarezNew Here
posted in Ask The Community
Does Miro have a layers feature where i can select which parts of the mind map i want to see at the time and hide the other ones?

I have a huge mind map with a lot of information that its not relevant at all moments, what i need is to create a type of layer that allows me to select which part of the mind map i want to show at the time and hide the other parts, is it posible? How can i do it?Thanks!

13371
Marina
Mironeer
3 years ago
R
Raju KNew Here
asked in Ask The Community
Build office management app

Hi All, hope all is well with you. Miro is doing good and giving good features to collaborate remote teams. See..we are developing a product to manage offices. Here is our requirement and want to see how Miro will support us. There will be multiple customer offices registered with us lets say we have officeX, officeY and officeZ. Each office has it own teams like managers, leads and employees. We would like to have features..1) Each office team can create boards and share among them, office level isolation required.2) Office manager should manage employee access permissions of boards to create, edit, comment, view or no access. ​​​​​​​​​​​​​​​​​​​​​3)Office employees can do text and video chat through boards4)Once employees logged into our application and Miro boards access should be done without Miro explicit login.​​​​​​​5)Office manager have privilege to add new users or delete users from Miro boards.Please clarify the above features are possible and suggest the best Miro plan to su

551
Marina
Mironeer
3 years ago
U
username321Beginner
posted in Ask The Community
Export to “vsdx”, “xmind” and other popular graph formats?

May I know is miro able to export the graph with some common popular graph format?such as “vsdx”, “xmind”,etc?  the reason i am asking is since I would like to extract the connection information of all the shape and it could be used in python visualization,etc. 

11051
Marina
Mironeer
3 years ago
S
surenNew Here
asked in Ask The Community
How can we create a new chapter - Dallas, TX

How can we create a new chapter for Dallas, TX, USA ?

311
Robert Johnson
3 years ago
T
Tim MadelNew Here
asked in Ask The Community
Importing Excel

When I import an Excel file, extra empty space is included to the right and bottom. I checked the Excel file and ensured the last active cell is correct.  How do avoid this extra white space or is there a way to crop the image once imported?

20716
J
3 years ago
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