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Question

payment transaction has failed

  • December 19, 2022
  • 2 replies
  • 165 views

Hello, I keep getting “Sorry, your payment transaction has failed” response when trying to upgrade from a free account to business for my team. All info was entered correctly. Can someone please assist?

thanks.

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2 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • December 19, 2022

@Sheena -

Can you try to open a Miro support request for this as they are the only folks who can help with billing issues. If it doesn’t work for you (as you are on a free account), please update this thread and we can see about getting one of the Miro staff working in this community to help.

Submit a request – Miro Support & Help Center

Kiron


  • Author
  • New Here
  • 1 reply
  • December 20, 2022

thank you. I couldn’t do it on my end.. but this link worked. You are so kind to help me out.

 


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