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I hadn’t created an account yet but I was using a board and then it got locked, and it presented to me a button that said : Sign up for free to unlock it.

So I clicked on it, and created a free account and it didn’t unlock it. I refreshed the page and it didn’t work, and when I looked at my boards the locked one wasn’t there, so I don’t know what to do.

Hi there!

We’re sorry about the problem with your board that you’re experiencing - we have created a support ticket for you so that we can investigate this further. 

We will be in touch with you through the support ticket. Speak to you soon!

Eva


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