Question

payment transaction has failed

  • 19 December 2022
  • 2 replies
  • 92 views

Hello, I keep getting “Sorry, your payment transaction has failed” response when trying to upgrade from a free account to business for my team. All info was entered correctly. Can someone please assist?

thanks.


2 replies

Userlevel 7
Badge +6

@Sheena -

Can you try to open a Miro support request for this as they are the only folks who can help with billing issues. If it doesn’t work for you (as you are on a free account), please update this thread and we can see about getting one of the Miro staff working in this community to help.

Submit a request – Miro Support & Help Center

Kiron

thank you. I couldn’t do it on my end.. but this link worked. You are so kind to help me out.

 

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