Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,748 Topics
  • 22,756 Replies

6748 Topics

N
Neeraj KNew Here
posted in Ask The Community

I am the board owner, but I don't have edit rights

Self explanatory title. I am the board owner of a dashboard I created almost a month ago. A few days ago, my rights are just limited to `Comments only`. I need to make changes in the dashboard and I can’t.Tried to duplicate the board, and it says  

4
Robert Johnson
3 years ago
R
Robert DunbarNew Here
posted in Ask The Community

Can I see historical logs of who has viewed a board and when?

Hi, I invited a guest to view one of my boards. They say they’ve viewed it but I’m not convinced. Is there a historical log of who has viewed a board and when? As I understand the Activity Logs only relate to changes on the board. TIA

8
M
1 year ago
R
Ryan Wagner
posted in Ask The Community

Any way to count comments?

Does anyone know a way to count comments, especially by color or the text of the comment? I have a .pdf that has about 600 comments using four different colors, and I need to know how many of each color are on the board...Here’s a very small snapshot of this: 

1
Robert Johnson
3 years ago
T
TurboNew Here
asked in Ask The Community

Is there a way to set animated GIFs to autoplay?

Animated GIFs seem to play only after users click to play after entering a Miro board, but I am wondering if it is possible to adjust a setting somewhere so animated GIFs on a board are toggled to autoplay all the time … so all users see the animated GIF whenever they login and enter the board. Thanks for your help!

2
T
3 years ago
C
Colleen CroninNew Here
posted in Ask The Community

One-on-one training

I'm a consultant looking for one-on-one Miro training including on-boarding participants. I'd estimate between 10 and 20 hours are required. Are any Pioneers or Experienced Collaborators interested in this contractual engagement? I did run this by Carl Smith of Miro for permission to ask this request of the community and he said no problem.

1
Robert Johnson
3 years ago
J
Jame HealyBeginner
asked in Ask The Community

Day Passes for Consultant Plan

What a great feature, I love the concept and wish MORE SaaS products had this sort of thing.One question though, is there a Maximum to the $3/24hr period bill? At worse, a client using a day pass could go on for 20-31 24hr periods, but that would be a fairly hefty $60-$91 bill … is there any chance this “maxes out” to the same full user fee per month?

3
J
3 years ago
P
PeaceNew Here
asked in Ask The Community

Miro as Browser Home Page

How do we assign a Miro board as our browser home page? So that everytime my team opens a new tab on their browser, they will see our Product Roadmap board. 

1
Robert Johnson
3 years ago
L
Lili LemaluBeginner
asked in Ask The Community

Miro login password not the same as board password so can't access my board, I'm new at this

I can’t access my Miro board, didn’t realise that it was password protected and my Miro login password is not the password so now I’m stuck.  Very new at this so just finding my way through.

5
Robert Johnson
3 years ago
B
Ben ZittlauNew Here
asked in Ask The Community

Can't copy/paste from one board to another

I’m attempting to copy a flow chart from one board where it was originally created to a new board (it now justifies having it’s own board).  I’m using OS X and Chrome, and it doesn’t appear to work.  I’ve tried using command + c / command + v, as well as the triple dot → copy / right-click → paste flows, but neither works.  Both those methods work fine when I’m copying and pasting on the same board.I found this article, but the resolution in this case was that the user was attempting to copy between accounts.  That’s not the case in my situation.  I’ve tried the other proposed solutions here as well:https://community.miro.com/got-a-question-ask-the-community-45/copy-asset-from-one-board-to-another-522

1
Robert Johnson
3 years ago
M
Mike PetersBeginner
posted in Ask The Community

Adobe XD Integration - Image Quality

Hello! I’m super stoked on the XD Miro plugin. Seriously excited as this is going to expedite my teams workflow fo sho. Now here’s the question… Is the quality of the import fixed as it is now or is there a possible plan for settings or permanent improvement? It is considerably less quality than when copy pasting an artboard in from XD. It wouldn’t be a big deal but copy is nearly illegible and we use miro for copy writers to make comments on changes. Any feedback would be appreciated.  

18
D
1 year ago
A
Alex ArtukhNew Here
posted in Ask The Community

Using icons from Miro

We are creating a mobile game and we need to use the icons from Miro. Can we use them? Do I need to indicate copyright?

5
B
1 year ago
F
Frank Reeser IIINew Here
asked in Ask The Community

Azure Cards Guest Editor?

Does anyone happen to if guest editors of a board on a Miro Enterprise plan use azure cards?

2
F
3 years ago
J
j.thompsonNew Here
posted in Ask The Community

Disabling username+password login for Team plan

Hi Folks,Is it possible to disable the username+password login for the Team licensing level? Ideally I would like to do this so we have only google authentication available as a login option.Thanks,James

1
Robert Johnson
3 years ago
K
katmarczykBeginner
asked in Ask The Community

I can't unlock objects and I am the board owner

Hello everyone,I can’t unclock the objects I have previously locked on my board. I am the board owner and noone else has an access to it. Please help.Kate

1
Robert Johnson
3 years ago
T
Tore OmdahlBeginner
asked in Ask The Community

I am not able to lock/unlock items, but the board owner can

I am a paid user and a team admin of the plan. On a specific board I am not able to lock og unlock items. The only person who can is the board owner. We have not managed to find out how the board owner can give me access to lock/unlock element on this board. Anyone who have any ideas?

2
T
3 years ago
J
jihye.jangBeginner
asked in Ask The Community

How many people can join the one board.

Hi  I prepare for workshop with 300 people this weekend.I wondering limited participate number on one miro board.

1
Robert Johnson
3 years ago
Lauren Schilling
Lauren SchillingNew Here
asked in Ask The Community

Can you use the Sketch plugin as a Guest Editor?

Hi everyone, I’ve installed the Sketch plugin for Miro, but can’t find the board I need in the list of options. Is this because I’m a Guest Editor on the board, not ‘Team’? Is it possible to use the Sketch plugin as a Guest Editor? And if not, are there any work arounds? Thank you!

1
Marina
Mironeer
3 years ago
M
Matthieu LuetNew Here
asked in Ask The Community

Miro Not showing any boards available to insert in Confluence

Hello,We have a couple users who cannot post Miro boards into Confluence pages.  If they try to copy/paste the link, it stays as a URL on the page. If they attempt to use the “Insert more Content” option and choose Miro option, it says there are not boards available to share with team.It worked fine previously. We did update our Confluence version (now it is 6.14.3) and are looking to update to the cloud-based version.Anyone experienced this?

1
Marina
Mironeer
3 years ago
C
CStylesNew Here
posted in Ask The Community

Board cover dimensions

What dimensions does an image need to be for the entire image to appear properly on the board cover? Thanks!

5
A
3 years ago
Kiron Bondale
Kiron BondaleVolunteer Community Moderator
posted in Ask The Community

[RESOLVED] Anyone else noticing sluggish performance from Miro this morning?

I’ve been noticing some very slow performance from Miro this morning - sent in a support request for it, but the Miro status page (https://status.miro.com/) doesn’t show anything? Took almost 40 seconds to refresh the active users list for one of my teams - normally should take under 5 seconds… Update: Kiron

6
Marina
Mironeer
3 years ago
K
KASNew Here
asked in Ask The Community

limitation on sharing

Dear All,  I have a professional license and i want to share my whiteboard with 34 people to collaborate. is there any limit on the number of shares for a collaborative work on the board.I need to work with them a project, will they be able to edit the board. thanks a lot for your help! 

2
Robert Johnson
3 years ago
L
Linda BoenderNew Here
asked in Ask The Community

Can anyone just be a member of my team before I give someone access?

I have my own consultant account. Today two members were adjusted to my team, without being invited by me… And now I get two extra bills and I have to pay for these two members in my team (which I did not invited and they did not joined my team….)? How is this possible and if I remove them out of my team, hopefully I don’t have to pay?

1
Kiron Bondale
3 years ago
helsana lizenzmanagement
helsana lizenzmanagementNew Here
posted in Ask The Community

Day Passes in the Enterprise Edition

Are DayPasses included in the Enterprise version?(according to https://miro.com/pricing/ Yes) are they contained in unlimited quantities?What is the definition of "external editor"? We intend to change from the "Team" plan to the "Enterprise" plan, and I would be interested to know if all users need a license or if a part of it can be solved by "Day passes 

2
Robert Johnson
3 years ago
K
KiriNew Here
asked in Ask The Community

Can people use sticky notes with comment only access?

Does granting someone Comment access allow them to participate in a workshop and use sticky note? Or do I have to grant them Edit access to use the sticky notes function?

3
Kiron Bondale
1 year ago
S
Simon ThompsonBeginner
posted in Ask The Community

[RESOLVED] JIRA Cards no link to settings

Installed JIRA Cards app / integration.  documentation and video suggests i click on the link to access the settings that are needed to be entered on the JIAR side.  The Jira Cards app is displayed but when i click on it it lists its s installed by myself - the words “JIAR CARDS” is not a click able link and therefore i can not access the settings needed to configure the other end ???I have a Team subscription.Jira is server version (although dont get that far) 

23
L
3 years ago
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