Answered

I can't unlock objects and I am the board owner

  • 27 October 2020
  • 1 reply
  • 553 views

Hello everyone,

I can’t unclock the objects I have previously locked on my board. I am the board owner and noone else has an access to it.

 

Please help.

Kate

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Best answer by Robert Johnson 27 October 2020, 14:34

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@katmarczyk - This is a bit strange as there was another post a few hours ago that sound similar. A few quick questions.

When you open the board and click/tap on the board title, does everything look as expected, e.g.:
 

 

And what options do you see when you click on the locked object? E.g., I see this:

 

One last question: Are you for sure viewing the board while signed in? This may sound silly, but it would be possible for a board’s sharing settings to be set to Anyone with the link → Can edit and you were viewing that board as a guest editor, which cannot lock/unlock objects.