Skip to main content

Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,400 Topics
  • 28,277 Replies
8380 Topics
Mishal
MishalGroup Leader
posted in Ask the Community
Upload/Choose > Take photo on mobile is not working

I tried multiple times to take a photo directly from my iPhone into the Miro board but it wouldn't load it onto the board.

401
H
Mironeer
W
WK_teachingNew Here
posted in Ask the Community
Unable to edit table content (and other bugs)

Hello,I’m trying to use Miro for educational purpose for 1 week, but once I think I got it ready, I face some bugs. Yesterday, with two “students”, they would not see their move of stickynotes (I did), on my side I could not move them, and after a refresh, all changes were gone. Working under Win10-Chrome.Today, preparing another session, I could not rename a table, see video https://neodiffusion.vmaker.com/record/FxBhcnSdnJHU6noINote that I could edit table content. As suggested in another post, I reloaded the webpage, and finally could rename the table. But I loose the table content, and since then, cannot get the content saved, see video : https://neodiffusion.vmaker.com/record/EA0mojvK3uoc65q2Am I doing something wrong, or is Miro just not stable ??Thank you

1001
Apollonia
Mironeer
J
JuliaCNew Here
posted in Ask the Community
How to link child to parent in org chart?

I’m wondering how to link nodes in an org chart in a parent → child relationship when the child nodes were not created directly from the parent. For example, I have nodes a, b, and c. They were all created separately with no relationship between them. I’d like node a to become a parent with b and c as children.I’m using the “Company Organizational Chart” template. I can link the parent to the children using lines, but the parent doesn’t seem to recognize that the nodes connected with lines should be children. If I try to use “Align Child Nodes”, the parent ignores the ask since it thinks it has no children.Thanks in advance for any help! 

3785
N
M
Michele ErbaBeginner
posted in Ask the Community
Voting plugin in miro not showing in installed apps

I installed the Voting Plugin by Miro in order to be able to plan voting sessions in advance and not live during my event.The problem is that the app is installed but I cannot see it in my available apps and I cannot use it.Same for google drive.Can anyone help?

2135
M
Олег Косметон
Олег КосметонBeginner
posted in Ask the Community
Limit the viewport on the board

There is a need to limit the viewing area of the board for different users. For example: I want the designer to see only the area of the board where the content for the design is located. And the programmer saw only the area of the board where the frame with the code is located. Is it possible to do this on the same board - by giving different permission and restrictions on showing different sections of the same board? Except how to specify the starting viewing area in the board settings, I could not find this functionality anywhere to limit the viewing area of different sections of the board for different users---------------------------------------------------Tell me, please, is it possible*?

2631
Kiron Bondale
E
EMTNew Here
posted in Ask the Community
Авторское право

Здравствуйте всем, я хочу продавать свои mind map студентам, но не хочу, чтобы они распространили это по всему потоку. Как это избежать, никто не знает?

462
Elizaveta
Mironeer
PedroS00
PedroS00Contributor
posted in Ask the Community
Templates

HI all ! Can you guys, share your  best templates for Project Management? Thanks!

2914
PedroS00
A
AlmassajidNew Here
posted in Ask the Community
Introduction to the visual

The ideal scenario for a graphic resource would be to have a board with everything a new user of Miro needs in order to get started. For example, I often invite people who have never used Miro to my boards when launching a project, and I wonder if a board like "everything you want to know about Miro" would be really helpful. 

281
Robert Johnson
GS8888
GS8888Beginner
posted in Ask the Community
Есть ли русскоязычная поддержка миро? / Is there Russian-language support for miro?

Подскажите, пожалуйста, а у миро есть поддержка на русском языке? Куда можно написать именно в тех.поддержку миро с вопросами? Или все вопросы обсуждаются только здесь?Tell me, please, does Miro have support in Russian? Where can I write exactly to the technical support of the world with questions? Or all questions are discussed only here?

6281
Kiron Bondale
A
Andrey ZhukovNew Here
posted in Ask the Community
Problem with embedding videos from SyncSketch

Hi Miro! Thank you for being great! :)Hi fellow Miro users! Maybe you could help?Embedding SyncSketch videos (reviews) (using iFrame) doesn't embed the selected video, but can switch to other videos/revisons if they were watched as last ones. So it kind of opens the last viewed video, not the exactly specified one, as it does (works correctly) by means of normal link (not embedded).Do you know a way to maybe tweak the embedding code/link so it works correctly (shows exactly sepcified syncsketch video)?Thanks for help in advance!Andrey

1231
Apollonia
Mironeer
Л
ЛарисаBeginner
posted in Ask the Community
аудио чат

В старой версии браузера была кнопка “screen sharing”,  внутри нее на бесплатном тарифе был доступен голосовой чат. В новой версии этого нет. Или я не нашла? Странно то,  что интерфейс обновился везде,  но есть доски,  на которых через кнопку “видео чат” я могу открыть голосовой чат,  а есть доски,  на которых при нажатии на кнопку “видео чат” только обновление тарифа предлагается.Где спрятан голосовой чат и как до него добраться на бесплатном тарифе?

4381
Kiron Bondale
V
Victor ChenBeginner
posted in Ask the Community
Miro vs Microsoft Teams

Hi Miro, How does Miro compare to Microsoft Teams? It seems like Miro has more brainstorming features. Victor

19824
B
F
fraufraiBeginner
posted in Ask the Community
Was a creator, now just a viewer

I was a creator on the board. I invited a person, so there were two of us there. Then we stopped using the board. And now I noticed that she invited one more person aaand they made me just a viewer (??). But this board is actually created by me. I’d like to delete the board and all the users from it because I now need a new one

1682
Robert Johnson
F
fraufraiBeginner
posted in Ask the Community
создателя сделали зрителем

Я создавала доску и пригласила туда ещё участника. Мы пользовались ей некоторое время и перестали. Сейчас я заметила, что она пригласила туда ещё одного пользователя и меня сделали там только зрителем ‘view only’. Как это вообще возможно, если я - создатель?? И как мне удалить теперь доску, распустив всех членов? Мне нужна новая доска и необходимо эту удалить соответственно

1581
Kiron Bondale
C
CHANBeginner
posted in Ask the Community
why did you intentionally delete my enquiry/topic?

 

341
Marina
Mironeer
M
Maria DovhalyukBeginner
posted in Ask the Community
I cannot log in my Miro and google account

I lost the password to my google account I used for miro after clearing cash on Google Chrome today.I cannot log in miro because I don't remember my  google account password and I wasn't able to restore it so I can't log in my google account to follow a link  and to change my password in miro. Do you have  a back up or can you export my board to another account? What should I  do?

1541
Zinnia
Mironeer
V
Voice AgencyNew Here
posted in Ask the Community
Help! I have been charged for a bigger team

I have a small communications and PR agency in which I’m using Miro to organize idea for several campaings and messages. I bought the 2 licenses fee a couple of weeks ago, but last week Miro charged me for 5 members, since I have 3 other people in one Miro. It was an accident though and I will not be using these 3 other members spaces.  Can someone help me to understand how to gain my credit back? 

281
Robert Johnson
S
Savannah PorchNew Here
posted in Ask the Community
Brainstorming Session Prep

In this Miro board, we would love to hear ideas from everyone prior to our brainstorming session in March.

191
Kiron Bondale
J
Jeroen van VorsselenNew Here
asked in Ask the Community
how to share a standard board with students? and how to use this board for peer review

Hi there!For the third year I will be coordinating a design course at Amsterdam University of Applied Sciences where students have to use a Miro board as a template for their project.Last year i was owner of all boards and a students duo working together on the board got an edit-link. Now since I could not get a read-only link at the same time, students were not able to review boards of other duo’s.This year I would like to get that peer review going. so my question is, how to set up everything in order to get the permission issues right?

841
Kiron Bondale
M
MartinaNew Here
asked in Ask the Community
Issues to unlock/lock the team's board

Hi,can someone help me with this issue? As a Scrum Master I am not able to lock/unlock the team’s board.. even though I am in Editor role.I tried everything, also added myself to all boards which are available for me within my company.Could you please be so kind and help me with the lock/unlock issues I am facing?Thanks a lot in advance!Martina 

563
Robert Johnson
M
Marcel StumpfNew Here
posted in Ask the Community
vraag over miro web site capture

In Miro kan ik een een webpagina met web page capture toevoegen aan mijn bord. Echter als ik een beveiligde webpagina als Power-BI dashbord daarin vermeld krijg ik niet de pagina zelf te zien maar een in log scherm dat ik verder niet kan invullen.Heeft iemand tips over hoe ik power-BI dashbords in miro kan intergreren?  

932
M
J
Josie ShuNew Here
posted in Ask the Community
I cannot export the frame with a free account

Hi!I have a free account in Miro and I try to export one of my frames as pdf or Jpeg.However, the button to export still remain disabled. Can someone tell me what I can do to export?Any tips would be really appreciated!  

742
J
K
Kate McRae
posted in Ask the Community
Is anyone else struggling with the changes to the Select functionality?

Since the changes to the select functionality over the last few days - I now find that whenever I want to select something (or somethings) within a container of some decription - whether a box, table or something else - it ALWAYS selects the container as well - even if I go nowhere near the edges.  I’m finding this very frustrating. Any suggestions.

97215
Brandon Lee
R
ReidBeginner
posted in Ask the Community
Corrupt Image

Corrupt image won’t load? Have I lost this image now? Way to make this program more stable so I won’t loose my work in the future.Makes me nervous to continue using this program..  

872
R
A
Andrew KretininNew Here
posted in Ask the Community
[RESOLVED] An issue with logging in on desktop app with Google account

I can’t log in with google account on Mac app. When I enter my google account, I get an error:  “Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”    

1494847
M
Terms & Conditions