Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,196 Topics
  • 27,511 Replies
8191 Topics
E
EstebanNew Here
posted in Ask The Community
[RESOLVED] Problem with export Kanban to Excel/CSV

hi everyone!I have an issue in cangbang when i trying export to excel the miro not responded, and say nothing.In other month me export to excel and dont have a problem.Thanks for the support. 

4114
Robert Johnson
R
Robin PonciaBeginner
asked in Ask The Community
User List not showing

Help! The user list in the free version is not visible. I can see the seat count, I can download the list, but I need to delete some users and the list is not showing. I am logged in as an admin. 

1435
Robert Johnson
S
SusanneGessnerNew Here
asked in Ask The Community
Membership in more than one team in free plan

Me and my collegues use free plan and have our own team with 3 boards. Now I was invited to someone else team, but accepting the invitation does not work. What can I do? Or is it not part of free plan?

1701
Robert Johnson
B
Bear
posted in Ask The Community
I am on an educator plan, but, i do not see "upload from backup"

Help! I don’t see the upload from backup option on my educator plan on my iPad but I can only see that when I use my laptop. Did I do something wrong? 

911
Robert Johnson
B
bear9861New Here
asked in Ask The Community
How can I save or backup the board when i am not the owner?

Hi there, I have a personal miro account which I want to save the board, but I am not the board owner. Is there a way to download the board? I am only able to make a copy of the board and that's about it.

6541
Robert Johnson
M
MTHNew Here
posted in Ask The Community
Miro navigation during collaborative sessions

Hello, we are working with several people at the same time on one board. When someone navigates, the section changes for some others as well. As a result, you are interrupted in your work and each time you have to look for the part that you just worked on. I am very grateful for a solution.

311
Kiron Bondale
D
DovberNew Here
asked in Ask The Community
Are there any limitations with an educator board?

Hello, I am new here and I am wondering if I can work solely on one board. Is there a limitation to the size that the board can hold? I am thinking of attaching videos (its not possible right), pdfs, word, excel documents.  Also, can I ask, if I were to do competitor analyses - which board would you recommend? I am thinking of capturing screenshots and adding to the mix.  Can I import google sheets, pdfs etc. to the board as well?  Kind regards. 

241
Kiron Bondale
H
HanneK.New Here
posted in Ask The Community
Can I run multiple sessions in parallel?

Hi Miro Community!I have a paid Miro account and was wondering if there is the possibility to run multiple sessions at the same time in Miro (on different boards)? As we would go into break-out rooms, we would have 2 facilitators and 2 groups working on a different board. Is this possible with 1 account?What are the implications /limitations of doing this? 

1901
Kiron Bondale
A
Andre PratamaNew Here
asked in Ask The Community
Miro keeps changing drawing

Hi, I have a swimlane chart that has this three weird arrows that keep going back to this shape and goes over the boxes no matter how many time I corrected it. I have tried to recreate the arrow from scratch but it is very persistent. Any idea how to fix it for good?  

1311
Kiron Bondale
W
Wiebke BöschBeginner
asked in Ask The Community
Location Server

Hey guys, can somebody tell me in which country the data input of miro will be saved? we Need this Information for our security policies. I would be glad to receive your feedback.   best regards   Wiebke

1284617
mlanders
H
Henning MöllerNew Here
posted in Ask The Community
Extended Trial Periods

These days, many companies offer extended free trial periods for their remote services to counter the current situation by enhanced remote technologies like video conferences and services like yours. For us, this would be very helpful. We are in a strong urge to provide services like yours on short term to continue the professional and close collaboration with our customers. On the other hand, we are in a struggle concerning investment decisions right now. Please consider this proposal as a strong symbol of solidarity in times of global challenges.

6522
D
G
Gary WagnerNew Here
posted in Ask The Community
Why did the on-screen location of the timer move ?

The timer has moved to the top right of the screen instead of bottom left - WHY ?Bottom left was perfect for those of us using dual screens - who found this timer incredibly useful as an on-screen reminder when overlaying on our primary shared screen when hosting.Now I don’t use the Miro timer anymore and no one asks where they can get one for themselves.Please just leave good enough alone, thank you.-Gary.

231
Kevin Kinisky
R
Rosanne van WieringenNew Here
asked in Ask The Community
Adding a new team

I use Miro for different courses. I the past I was able to create new teams. But it seems that I lost this ability. Does anyone know how te create a new team (as not in person of a company)?Thanks for the help in advance!

6512
I
I
IlyasNew Here
asked in Ask The Community
Сложности в рисовании Mind Map

Добрый день, коллеги! Столкнулся со следующей проблемой. После составления Mind Map при перемещении одного блока перемещаются остальные, связанные с Mind Map блоки, что не позволяет создать Mind Map нужного дизайна и формата. Значительные расстояния между блоками сильно усложняют визуализацию. Блокировка элементов не решает данную проблему. Подскажите, пожалуйста, как решается данная проблема.Во вложении прикладываю скриншоты. На первом исходное положение. Затем я передвигаю Блок “Подтема 1”, в результате чего Блок “Подтема 2” также перемещается и выходит за нужные границы. 

7852
D
A
Anshul TyagiNew Here
asked in Ask The Community
Canvas LMS Integration

Hi,We want to integrate Miro with the Canvas LMS. Like: https://miro.com/blog/miro-canvas-lti-integration/. We are using Education Free plan. Please share the details.

12072
J
D
devopgNew Here
posted in Ask The Community
clear text link

hi i have text with url. Miro automation make from it link:then i enter in edit mode and click remove iconafter i have this with “link removed”but after exit from edit mode - examle click out of box i again receive text with urlwhat is problem? or its bug ? 

2532
D
D
Doc EduNew Here
asked in Ask The Community
Problem with Webex: Browser not supported

After working correctly for a few days, the integration of Miro in Webex now shows an error: Sorry, this browser is not supportedWebex version is  41.12.0.20899Miro version is 0.7.1  Consultant licenseAny suggestion?

772
D
P
PienBeginner
asked in Ask The Community
Is it possible on Consultant Plan to invite guests for boards when they already operate on Free plan?

Is it possible on Consultant Plan to invite guests for boards when they already operate on a Free plan?I'm looking for the best suitable plan for our company. We often work together with external partners who already use Miro (Free plan). And we want to invite them as guests to our boards to edit and contribute. Some external partners need acces to multiple boards for a period of time. 

1073
Kiron Bondale
S
Stephen GrantNew Here
posted in Ask The Community
Backup process keeps failing on 2 boards

I have tried backing up 2 boards (web) a few times with a fiber connection and it keeps failing. Very frustrating. I see download.json and “failed - server problem”. I also tried backing up the boards using the Miro desktop application and they also keep failing. Thoughts/suggestions? 

882
S
I
Ieshan JainNew Here
posted in Ask The Community
ORK Template

HelloWondering if anyone has used Miro for ORK Board tracking and assigning actions to the team for better tracking and monitoring?

901
Kiron Bondale
G
Garry MyersNew Here
posted in Ask The Community
Auto Format Flow Diagrams

Allow for the option to auto format a flow diagram to ensure connectors do not cross each other.  Allow to format multiple cards at once (ie. modify a grouping of sticky notes to the same size)If a user has a card locked for edit, allow for ability to unlock the user so others can edit the card.

11861
Kiron Bondale
A
Adrianna WardzalaBeginner
posted in Ask The Community
How to delete view only boards

Hello, I have a free plan and at some meeting I had people join my team and they have created multiple boards that I can’t really edit or delete.  I would like to remove them and regain access to my boards that I was actually using. Do you know how I can fix this?P.S.After the meeting the users went M.I.A. and are not currently using the boards so the content of them is just mess. 

6165
Robert Johnson
M
miruses
asked in Ask The Community
template

help find template, finally found a use for miro after a very long time

253
Kiron Bondale
I
Imran.AliBeginner
asked in Ask The Community
Embed Targetprocess and Azure Devops Roadmaps into Miro Boards

Hi, I’m trying to build a Porfolio view of our Epics in Miro. We use Targetprocess and Azure Devops as our daily ALM tool, so would like to embed the roadmap views found in these system into Miro - so that any stakeholder can log into the Miro screen and see the latest status of the projects in those systems. Is this possible? is there a workaround without having to maintain a seperate roadmap in Miro ?

2032
I
M
miruses
asked in Ask The Community
3 of 3

deleted test spaces/boards, and templates now it’s saying you’re using ‘3 editable spaces/boards’ even when there’s nothing theredid miro change something for the worst recently? how to permanently delete spaces/boards?doesn’t seem like our data is permanently deleted how do we see all deleted spaces/boards ? to permanently delete “deleted” (aka: archived) spaces/boards, seems like you have to permanently delete your account. know of any links to see if that’s the case?

261
Kiron Bondale
Terms & Conditions