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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 9,006 Topics
  • 30,139 Replies
9006 Topics
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David BenattarNew Here
posted in Ask the Community
Can i use a personal account in addition to my enterprise account?

Hi everyone,My employer has an enterprise Miro account and we are all using the tool deliberately.In addition, i’d like to create new personal miro boards to deal with my personal projects (arts, writing, family, career). Is that even possible? how do i create a personal account and where can i access it since i’m logged in under my corporate account? Any help will be appreciatedThank you community!David 

7143
Robert Johnson
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Eduardtr_95New Here
asked in Ask the Community
Mind map

Can you tell me how to upload a structure in mind map? Excel is not suitable. This is necessary for convenient work, so that you can cross out what you have already implemented.

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Nick_Miro
Mironeer
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Jack BrockNew Here
posted in Ask the Community
Mind Map Question

Hi, I'm using the mind map template for a project. I've added an image and connected it to the parent node. However when I click minimize on the parent node, I still see the image. Can anyone help?

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Henrik Ståhl
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RobinMac79Beginner
posted in Ask the Community
Miro board locked

Hi there. My MIRO board seems to have locked overnight. The toolbar is greyed out. I haven’t changed permissions. Nothing is moving when I click on it Can you help- this is driving me insane!

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Robert Johnson
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dev kumarNew Here
posted in Ask the Community
Blue Parallel Lines Issue

Hello Everyone,I am new to Miro.While creating Mind Map I have faced blue Parallel lines issur thrice now and not able to fix it.Can you plese let me know reason and solution to it.I am attaching image for clarification.Thank you,Lovely 

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VesNew Here
posted in Ask the Community
Cannot recover board

I created a board without logging in. It is still in the 7-day period in which I can download it if I sign up, however, whenever I try to sign up to unlock it, I get the sign up page, sign up or in and then I get re-directed back to the sign up to unlock the board tab  

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Robert Johnson
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Khiem NguyenNew Here
posted in Ask the Community
Mind Map Trouble

[Atypical issues and bugs]Hi everyone,I have a trouble with mindmap (take a look at the image below). When i start adding child nodes, the map turn out to be chaos. Have you ever had an experience like this before? How to solve this problem?Thank you. 

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MollyNew Here
posted in Ask the Community
Can't create or access boards in Miro Zoom App

Hello,I just installed the Miro app for Zoom, and I cannot create or access existing boards when using the in-Zoom app. I’m using the latest version of Zoom. When I open the app in Zoom and sign in to Miro all I see is a blank white space. Could someone please help me? Thank you!!  

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Birgit Hippacher
posted in Ask the Community
anonyme post its

Kann man eine 2. Kategorie an Post its erstellen, die anonym zu beschreiben sind? Für Feedback wäre das hilfreich.

1464
Peter Schwöbel
Jade Arana
Jade AranaBeginner
posted in Ask the Community
How to best share content in the boards

I am using Miro as a documentation tool and many times people ask me a question and I have them in the board. I want to be able to send the person not only to the big board by sharing the link, but when I share the link the person will go to the exact spot where they can find that answer. Does anyone know if that’s possible?

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Jade Arana
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Jarrett SpeithNew Here
posted in Ask the Community
YouTube Video Popup

So unlike most i want the youtube (until miro has built in video) to paly in a popup not in line when embedding. I was able to get to work but cannot dubplicate, here is the example:The first one plays in a popup like i would like, the others using various iframe leave the inline embeded, how do i get results like the first line so that when hitting play they user gets the popup (ps the wistia embeded video is perfect and wish i could get those setting to youtube) 

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Henrik Ståhl
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Eric ForestBeginner
posted in Ask the Community
See all comments by one user

Hi there!Is there a way to see all comments left by one user?For example, suppose I want to see every comment Sally has made. How can I do that?Thank youEric

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Erik FoxcroftBeginner
posted in Ask the Community
Decision tree connecting line colours

I have created my first decision tree, and worked out how to set the colours of the connecting lines, but when I change the colour of a line, all the lines connecting subsequent items change to the same colour, which seems completely the wrong thing to do, since they still represent yes or no outcomes of those later decisions.How do I change the colour of the line leading to an item without it changing all the subsequent lines in the diagram?

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Hien NguyenNew Here
posted in Ask the Community
Can a restricted user join the vote?

Is this possible for a restricted user (no edit access, comment only) can join the vote? And can we make the vote not anonymous (we can see who vote what)?

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KarenBNew Here
posted in Ask the Community
How to prepare participants to use MIro and weave between zoom and Miro before and during workshop

K   KarenB 1 hour ago   Hello all! I am new to Miro and excited by all the possibilities. I am trying to understand how to use this with zoom for workshops I am facilitating with a group. 1) For example, what are instructions I can send to participants ahead of time so they are prepared on day of workshop to be able to login? Do they need to have an account setup or can they gain direct access from the link? What is best way to use if we are also working in zoom for presentation sharing and breakout rooms? I hard using phone or ipad are not necessarily ideal for using MIRO. 2) Is there a QR code as opposed to the embedded link? It is very long link. When I tried to press on link in ppt presentation it led me to my entire account which was confusing. Do all participants see all boards? How can you ensure they are brought to only one specific board vs. all my boards? 3) if you are presenting a ppt and want to then screenshare MIRO for group activities what is the best way to n

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Mikael63Beginner
posted in Ask the Community
Flip Kanban?

Is it possible to flip an Kanban board, like this:TodoIn ProgressDone instead of:Todo          In progress        Done

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Robert Johnson
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Magdalini FinelliNew Here
asked in Ask the Community
Is it possible to record the session through Miro?

Hello everyone, I have a question regarding recording. Is it possible to record the whiteboard session with my team through MIRO? If not what are my options? Thank you! 

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Sophia Chia
Mironeer
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cattaylor0504New Here
posted in Ask the Community
Can't save diagram as image or PDF

I have had to make a diagram for uni assessments so I’ve used the free plan, but there is absolutely no option to save my board as an image or a PDF. I need to export it to google docs, which speaking of, it won’t let me export it to google drive way either. I screenshotted it but the quality was so terrible you can’t read anything. Please help!

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Robert Johnson
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Hesam Fakhimi JafarzadehNew Here
posted in Ask the Community
Locked Boards

I resubscribed to my educational account aand renewed it, still my boards are locked. Can someone plese help?

301
FaraVillarosa
Mironeer
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Beto GalettoNew Here
posted in Ask the Community
[RESOLVED] Can't delete, duplicate, rename, edit, or even open some boards

Hi there, I recently created a new board using Miro’s 2023/2024 calendar template and after editing a little bit (just duplicated the 2023 calendar and created a 6x2 table), it became super slow and unstable (I’m getting a lot off “reconnecting/connection restored” messages). I then decided to delete it and start a new one from scratch, but now it appears to be “locked” somehow. I can’t edit, rename or move it. It only gives me a “sorry, something went wrong” message. trying to delete error messageAlso, all editing tools are missing from the board view. I just can’t to anything with it. missing tools Any tips? Thanks in advance and a great 2023!

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Robert Johnson
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Opa360xNew Here
posted in Ask the Community
I can't upgrade my plan

Hi Guys, I “urgently” want to upgrade my free account to the consultant plan. So, I click on upgrade, choose the consultant plan, enter my credit card info (automatically detects the correct country), but when I click on “purchase” I get:“Sorry, your payment transaction has failed”When I click again, I get: “Customer create failed” I have tried from different devices, to check if this is somehow device/browser related, and I also purchased another software just to check if this has something to do with my credit card….any Idea on this? Thanks so much!

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Ruth NewnhamActive Contributor
posted in Ask the Community
[RESOLVED] Template links not updating to current board

i love templates. use them all the time. But the problem is that all the links between the various elements in the template need redoing every time - this is a bit time consuming and a bit hit and miss if you miss one! - Anyway of getting them to stay linked would be appreciated. 

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woorsNew Here
posted in Ask the Community
The problem with writing with the mouse on the computer from your site

Здравствуйте, это единственное место, где я могу комфортно заниматься с репетитором и готовиться к экзаменам. Остальные онлайн-доски очень неудобны! Снял на видео происходящее на моей плате, так как не вижу здесь кнопки отправки файла, может проглядел, может еще что. Выложу на ютуб, так будет удобнее смотреть. Я надеюсь, вы исправите это. Если что, я живу в России. Я захожу на доску через сайт. Две недели назад такого не было! 

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Robert Johnson
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Luke SmithNew Here
posted in Ask the Community
Sharing a project without a password

I am using a paid enterprise account. I have created a project for some study that I am doing and have not shared that with the team. I need to share it as a link to the participants in the course, but when I try and share it, allowing view only, it is requiring a password. How do I share the link to people outside my organisation without a password? I also assume this will only allow access to the shared board and not the wider organisation team?

2111
Robert Johnson
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saradtNew Here
posted in Ask the Community
More fonts

Please add more fonts and better ones.

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Robert Johnson
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