Ask the Community

I am just wondering if any of you in the community are Insights Discovery practitioners?  I would love to connect with you and exchange on best practices and Miro boards that you have built for Insights Workshops that you deliver virtually? I just started my Miro account as a result of using it to develop a hybrid team charter for a client.  I then used it with a Team Effectiveness Workshop and a Leadership effectiveness workshop.  I built a few boards to replicate the in-room face to face activities that we would do in a workshop.  I would love to compare notes with other practitioners of the Insights system to compare notes.  Maybe there are others who are facilitating similar types of systems who might have example boards and approaches that you want to share too.   I know that Insights Training and Learning use a Miro board for the accreditation.  I will also be connecting with someone internally for how they are bringing the normal in room/in person activities to

At 100% I only see a micro detail of the board. When I zoom out and level on my board is  at maximum <1% I can only see a small section. I checked chrome zoom which is normal. 

Since recently, the colours of the standard template have been changed. This is fine, but when you use the + symbol to add an activity, task or story. Still the old colors are used. Actually, I thought the previous colours were better because the user stories are still grey and this allows you to highlight them later on giving your own meaning. Anyway. please pick either one of the colour schemes!

Over time some boards can become huge, especially on long-term projects. Am concerned the page becoming slower to load. I’m curious, if content is offscreen (away from the starting point) is that content ONLY loaded in if the user moves over to that area? In the past I’ve created a new ‘archive’ page for the subject and thrown everything into that page and linked to it via the original page. I’m actually wondering if this is redundant and I should just be moving the content over, far away from the starting point? Perhaps with a link to move to that section in the starting area? Thoughts?

Hi team, we are planning to turn on auto deactivation for free guests accounts (feature link), When I'm ran the guest list and found there are "Last log-in"&"Last activity" day. And quite a lot of the guests logged in within 30 days but their last activity date is above 30. Will those guests be deactivated if I turned this on? Thank you.Automatic deactivation of Guests:https://help.miro.com/hc/en-us/articles/4412315533842-Invitation-settings-on-Enterprise-Plan#:~:text=Update%20Guest%20invitation%20settings%20in,after%2030%20days%20of%20inactivity

How can I select multiple sticky notes, and resize them to the same size? Without having to do it to each individual sticky?

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

I know that Miro has supported Ukraine and I heard that Ukrainians can get their plans upgraded, in particular, accounts using the free one – at least until August 2022.Could someone please tell me what is needed to upgrade the plan – e.g to the Team plan?I would be extremely grateful for your answer. Thanks in advance! 

Hi there!Is there any chance to learn how to get a plan update for Ukrainians? I have been looking for some information online, but the procedure is not outlined.  

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

Hello.I’ve hear Miro generously shows support for Ukraine and there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is the procedure ? I can see lots of questions but without any response. I would be grateful for your response. Thanks in advance! 

Hello. I hear Miro generously shows support for Ukraine and thus there has been a possibility for Ukrainian users to get their  plans upgraded for free. Is there still such a possibility? And what is needed for that?I would be grateful for your response. Thanks in advance! 

Hello! I have heard that Miro generously shows support for Ukraine by providing them with an opportunity to get their plan upgraded for free. I am a Ukrainian and I teach English to Ukrainian students and children . I would like to know whether it still possible to get my plan updated? Where I could get the information about that?Thank you in advance for your answer as well as for your support!!

Hey there!I'm from Ukraine and I use a board for teaching my students. I wonder whether getting a free business plan for Ukrainians is still possible. If so, I'd appreciate your help on how to get it. Thanks in advance.

Hi. I am from Ukraine. Many of my colleagues use Miro for free. How can I get free access? Thank you .

Здравствуйте.Для моей компании скоро закончится оплаченный за 2023-2024 год период по тарифу «Бизнес». На 2024-2025 было принято решение оплатить план «Стратер». Я не могу понять как именно нужно поменять план. В разделе “billing” есть кнопка “change plan”, я на неё нажимаю и мне просто показывают возможные тарифные планы, а кнопки «Перейти на новый план» нету.Помогите, пожалуйста, разобраться в смене плана.

Ok, so a User Story Map is a beautiful thing - thanks Jeff Patton!And thanks Miro for having a great template / element to enable working with story maps and cards! So, you create a great user story map in two dimensions in Miro. Lots of talking with the team and customers and you’re all happy and understand better how the product is to work and what things you want to built first. Its all on the mapThen, things start to break down when you now have to move these stories from the map to Jira. Why? Well, because your company uses it and some of your CI/CD tools integrate to it and there’s commenting possibility and… uhProblems:Priority / rank, indicated on the story map is lost as you have to put everything to a flat backlog in Jira. When you look at Jira, you can’t be sure if the thing at the top of the flat backlog is the one yo should be working on, without double-checking the map in Miro If you have made a nice story descrip

help me please 🙏 There are some lines that appered and i cant delete them with eraser.        What should i do??

I have a board with team members listed and I’d like to add the email link to each image and I’m not having any luck. I’m using: <a href="mailto:recipient@example.com">Send Email</a>Is this possible in Miro and if so, does anyone know how I should format?Thanks!

Hi. I have changed my work place from one school to another one. I don’t have an access to my work email anymore. I would like to use my new work email for signing in my Miro account and keep the educational plan with all the boards I have right now. Is it possible?

У меня тариф free и я веду 3 доски.Но сейчас все мои доски в режиме view only.Подскажите, пожалуйста, как удалить себя из чужих досок? Я не знаю кто меня добавил в них( и я не пользуюсь ими.

 Until this morning, I had no issues accessing the board, but now it won't load anymore. What can I do?

I have one Miro board that can’t be loaded; others work fine. I’ve tried to open it using different devices and networks, but the problem persists. The desktop app and mobile app have also been attempted.I guess the issue is that the elements are too large. But I can’t access it now to remove them. Any help or workaround would be much appreciated.

Hi There,I use voting on sticky notes quite a bit and based off the top 3 sticky notes we continue conversations in another part of the board.Now I don’t know if I’m going crazy but previously I’m sure I could move the sticky notes while I can still see the results of the votes.Now I have to close the voting before I can move the sticky notes. Anyone else experience this or can maybe suggest a better way to achieve what I want to do?

I updated my desktop version of MIRO this morning. In my board I have expanded ~20 or so PDFs that range in size from 15 pages to 65 pages. I then put them in frames for easy access and locked them down. I have comments that are specific to the layout in which I expanded these PDFs. Today when I logged in those PDFs have re-collapsed into the original document. How can I restore the original expansion of the PDF so that my comments line up with the location in the original layout?This is super critical and will put my timeline way behind if this cannot be resolved. Any help the community can provide I would be very appreciative.