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change plan


Hello, I canceled our annual subscription, but we have an unpaid invoice that prevents us from switching to a monthly plan. Could you help us resolve this issue and enable us to switch to monthly billing?
 

Best answer by Robert Johnson

​@Xmatenov - Your post has been converted to a support ticket as the billing team will need to assist you with this request. 

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2 replies

Robert Johnson
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  • Volunteer Community Moderator
  • Answer
  • December 26, 2024

​@Xmatenov - Your post has been converted to a support ticket as the billing team will need to assist you with this request. 


  • Author
  • Beginner
  • December 26, 2024

ok, thank you! I hope for a quick response.