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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,933 Topics
  • 26,573 Replies
7933 Topics
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Stas NikishinNew Here
asked in Ask The Community
Grid cell color issue

Hi! I can't change grid cell color, it come back to previous color after miro page reload. Can you help me?  https://youtube.com/shorts/tJZ11KSk_9w

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I
1 month ago
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ELEV_TravNew Here
asked in Ask The Community
Navigation - A Way to Create links that teleport user from a Start View?

Hi All, I don’t know if I’m searching for the wrong thing, or if it’s not possible.  I have a workflow map, and I’ve designed the section borders (not using frames for design reasons) to look like file folder icons, and I was wondering if it’s possible to create a start view with a similar look where the tabs are stacked, so that the users can click on these tabs and they can be teleported directly to the specific section.  For instance, they could click on Tab 1 and the board will move directly to the Tab 1 section of the map, and so on.   Thanks.

181
Kenneth Ritley
1 month ago
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Nettingsmeier_DanielNew Here
asked in Ask The Community
Print as PDF corrupt

Hello, when we print as PDF it looks very strange. There are <p> <br /> … This issues is new and appeared suddenly. Any one a idea how to fix it? 

71
Kenneth Ritley
1 month ago
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OleZActive Contributor
posted in Ask The Community
Visitors being asked to sign in to view board

HiSometimes I (or better: the other person) have the problem, that someone I share a board with is asked to log in before being able to see the board. Though I chose “Anyone with the link can edit”. Luckily this happens only a few times. But why does that happen? Not all of my guests have a miro account.

23612
Robert Johnson
1 month ago
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JessicaNew Here
asked in Ask The Community
How to lock the position of an element but still allow people to edit content?

Hi, I would like to lock the location of some components on my board (roadmap template) but still allow people to edit the text inside the component (of which the position should be locked). Is there a way to do this? Thanks in advance!    

373911
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1 month ago
Dariha Erketaeva
Dariha ErketaevaBeginner
asked in Ask The Community
How to create semi-circles?

Hi all, I’m struggling with creating semi-circle shapes? Grateful for any tips!Thanks, dariha

660412
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1 month ago
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john011Beginner
posted in Ask The Community
What is the correct format for including the API key in Speakatoo's headers?

I am using Speakatoo's API, and I want to ensure that I include the API key in the headers correctly. Could someone guide me on the proper format or structure required for adding the API key to the headers? Any examples would be appreciated. Thank you!

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J
1 month ago
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An ChillNew Here
asked in Ask The Community
[RESOLVED] The button "bring to me" isn't clickable for me as a board owner

I’m on free plan. The button used to work and then suddenly it stopped. I thought they just made it a paid feature or something and moved on, but with each time it becomes more and more annoying. What could be the issue? The person is an editor if it matters 

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Robert Johnson
1 month ago
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Mary-Jane DuffyNew Here
asked in Ask The Community
How do I find elements on my board?

I have a board which I am trying to add to  but keep loosing all the bits. When I scan out it doesn’t really help and I still can’t see them. Is there a way to go to them? A shortcut or the like…[frustrated user]

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Eca
Mironeer
1 month ago
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DAMBeginner
asked in Ask The Community
Why can't I register for the biz plan with one member?

Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!   Thank you! Regards, Dorene   

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1 month ago
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Anastasia EgorovaNew Here
asked in Ask The Community
Can't see more apps

Hi everyone,for some reason NONE of the Apps that are accessed through the plus sign on the left side are seen now. And none of my colleagues faced such problem. Maybe anyone has an idea? Thank youAnastasia

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1 month ago
James Ferguson
James FergusonBeginner
asked in Ask The Community
How to see users that edit

On enterprise plan and I’d like to audit who needs licenses.I would like to see who actually edits boards vs just opens boards to participate. I’ve already found a couple via word of mouth, but don’t see any way to find if a user made an edit to a board in the audit log, just in the individual board activity log.Am I missing something? Or do I need to figure out how to do something like querying across multiple board activity logs for a more complete picture via the API?

1305
James Ferguson
1 month ago
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Tracy DumpertBeginner
posted in Ask The Community
How to add multiple DevOps cards using Azure Cards to Miro under the Enterprise Plan

Is there a way to import an entire tree of work items from DevOps into Miro? If I want to bring, for example, all the items below into Miro I have to do it individually via the search of the title. This takes forever. Is there a way to search on ID and add multiple IDs separated with commas, or something easier? It would be great if I could search on a Feature in DevOps and then move the entire tree to Miro, or allow drag and drop from DevOps to Miro.I’m hoping someone can help me...I have to search individually for each one of the work items below in order to get it into Miro. MIRO SEARCH... DevOps List I want to add to Miro..Then perform the same search on the titles below, individually. 

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J
1 month ago
Liftenok
LiftenokNew Here
asked in Ask The Community
the string did not match the expected pattern

While launching the Miro app on my iPad I see this page, can’t reach my boards, can’t enter the main menu. The same in Safari. I have already deleted the app and reinstalled it. With no success. Please, help me 

293
ElvaMiro
Mironeer
1 month ago
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Victoria0207New Here
asked in Ask The Community
Payment

Hello, I hope you are doing fine! Last month I was charged payments for 3 people although I didn’t add a new one. I would like to ask you for a refund for the third member on my bank account. Thank you!

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ElvaMiro
Mironeer
1 month ago
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Marco BartoliniNew Here
asked in Ask The Community
Showing hyperlinks in Draw.io diagrams

Hi all, I love the ability to embed and edit draw.io diagrams directly in Miro. This allows us a great deal of interoperability between different tools. I’m experience an issue with this though, which might be related to our setup and configuration, or more simply a little bug, so asking for advice here if others are experiencing the same. Currently when adding an hyperlink in a draw.io diagram on Miro,  this is not rendered in the Miro visualisation of the diagram. I’ve tried using a Text element and adding the hyperlink via the menu, I tried adding the link to a label on a shape or by adding the link directly to a shape, but they all have no effect on the Miro visualisation. The hyperlink is saved in the draw.io diagram and when re-opening the diagram for editing the hyperlinks are shown correctly while in edit mode, but as soon as you “save and close” they are not visible or clickable. Thanks for your help with this!   

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J
1 month ago
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TChorosNew Here
asked in Ask The Community
why won't my nodes disconnect?

I’ve tried pulling the node away, I’ve tried right clicking and checking it’s settings, I’ve tried it with auto on and off, I’ve even tried looking in settings, and CRLT doesn’t work, is something broken?

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ElvaMiro
Mironeer
1 month ago
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RSantosCarrilloNew Here
asked in Ask The Community
Issues with frames when copying boards

I make template boards which i then copy and teach from. After rearraign my frames, which includes renaming frames and moving them around it the frame organizer I make a copy of the board. The copy undoes all my work with the frames, nothing copies over correctly all the frame are named incorrectly and aren't in the same places that I left them. This is REALLY annoying because it's a lot of work to organize the frames in the first place 

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R
1 month ago
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Fábio TeixeiraNew Here
asked in Ask The Community
Can´t upgrade to Business Plan - Too many accounts created?

Hello everyone,I work for a large organization with teams spread across multiple countries. I recently attempted to upgrade to the Business plan but wasnt able. After reaching out to Sales Support, I learned that over 100 accounts have been created (possibly that more than 40 teams might already be using Miro).Because my company’s domain is already in use and tied to existing paid plans, I’m unable to proceed with the upgrade. Joining another team’s plan isn’t a viable option.Is there a solution to address this situation? The sales team wasn’t able to help.Thank you!

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Robert Johnson
1 month ago
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MichelleCSBABeginner
asked in Ask The Community
Cant view user settings - just keeps creating new boards

Hi all, I am having a weird user experience problem that i have not encountered before.  When i am trying to see the setting or the team members on a board - selecting eitehgr icon just creates a new untiltied board… i dont get taken to the list of team members or the settings.  We are currently on Business plan license - only have 3 users and 3 boards so i dont think it is a licensing problem.  My site admin has told me i am set up as admin too which should mean i can see who can access the boards etc?  Driving me nuts,.,.. creating untilted boards uncessarily etc.

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ElvaMiro
Mironeer
1 month ago
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Annika WittrockNew Here
posted in Ask The Community
How to duplicate Miro Board without losing frame order

Hi, I am trying to duplicate a miro board but when doing so, the order of the frames always changes completely. i just want the same setup as in the other board, can you help me out?

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Robert Johnson
1 month ago
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DataDriverOlavBeginner
asked in Ask The Community
2 Bugs when i create a new board from template

New Bugs found i guess:We have a complex Template, with many Layers, Sticky Notes, Images and Shapes….  Recently i find more and more behaviour that i can only explain as being a bug. The most recent:When i look at the template origin (via “Edit” in the Templates Menu), therefore the template from which instances of that template are generated, then everything is “fine”.But when i create a template from this source (via “Explore Templates” and then “Use Template”) then this happens: The sticky notes from the cluster, dissappear from their clusters and appear suddenly randomly, but reproducable on the “Introduce Participants” canvas, as well as the “Collect and priorityse critical assumptions” canvas: What does this mean “randomly but reproducable”? Well, it happens now every time i create a new board from the template, and it has no apparent reason. Why do those sticky notes move over there? Why those sticky notes? Why they look so well structured and in line?Additionally, at the end o

251
Eca
Mironeer
1 month ago
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Luc B.New Here
asked in Ask The Community
Cleared web whiteboard

I’m looking to fully clear a webwhiteboard. To be able to use a cleared canvas space with a fresh link to share with a set of new collaborators. I do not want the previous collaborators to have access to the new white board. Looking the do this a few times with in a 24 hour period. How would I do this?Once a webwhiteboard is saved and i try open a fresh webwhiteboard it always brings me back to the previous saved board.

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L
1 month ago
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Diana TominaBeginner
posted in Ask The Community
I can’t pay and upgrade my miro plan

Hello . I can’t pay and upgrade my miro plan . When I pushed the button “upgrade” everything was freezing . I tried to change browser , I tried to log out and log in, I tried to open miro on laptop, another laptop and phone but still it doesn’t work . But I need it very much and as much quicker as possible.  

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Robert Johnson
1 month ago
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sonyabil20New Here
asked in Ask The Community
Billing

So mainly, I have switched from Business Trial plan to Starters accidentally, I wanted to have no subscription and now Miro platform charges me an annual price, which is not bearable. Additionally, I cannot cancel the subscription on the platform. Whom do I contact to solve this issue? Or if you had similar one ,I would like to hear any feedback! Thanks

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Robert Johnson
1 month ago
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