For weeks i have tried to access miro on this specific device (a normal Windows 11 work laptop) but when trying to access it i keep getting this error.
Regardless of how many times i relogin, clear all my storage, cookies cache everything, I cannot access miro at all and its insanely frustrating not being able to join my colleagues in meetings inside miro.
I cant just keep switching devices, i need a fix.
It's worth mentioning, this wasn’t an issue before.
Note: WIndows 11 on Firefox
HI
Thanks for reaching out!
I have your post converted into a support ticket. PLease share your console logs and HAR files with supports so it can be investigated more thoroughly. Kindly check your inbox for support’s response.
here's a full txt file report of the entire console with this issue:
downloadable font: kern: Too large subtable (font-family: "OpenSans" style:normal weight:400 stretch:100 src index:0) source: https://miro.com/app/static/d8a7ca42a20caea5.woff2
downloadable font: Table discarded (font-family: "OpenSans" style:normal weight:400 stretch:100 src index:0) source: https://miro.com/app/static/d8a7ca42a20caea5.woff2
Ignoring unsupported entryTypes: longtask. c~appEntry~canvasShowcas~viewOnlyCanvas.96c7af9551245aed.js:5:22641
Some cookies are misusing the recommended “SameSite“ attribute 7
Uncaught (in promise) TypeError: Decoding failed. 2
TypeError: Decoding failed. library-sentry.431d6daedeaa640e.js:7:6946
React Router caught the following error during render TypeError: Decoding failed.
Object { componentStack: "\nLazy\nD@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:53:3005\nR@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:53:2401\nW@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:53:6600\nK@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:53:6090\nB@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:53:4561\nSuspense\nt@https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js:27:136673" }
library-sentry.431d6daedeaa640e.js:7:6946
downloadable font: kern: Too large subtable (font-family: "OpenSans" style:normal weight:700 stretch:100 src index:0) source: https://mirostatic.com/app/static/2f5e8dcf6e47bf00.woff2
downloadable font: Table discarded (font-family: "OpenSans" style:normal weight:700 stretch:100 src index:0) source: https://mirostatic.com/app/static/2f5e8dcf6e47bf00.woff2
MouseEvent.mozInputSource is deprecated. Use PointerEvent.pointerType instead. vendor-appEntry.7fe8a91a0d9ad0f7.js:88:133296
Source map error: Error: "sources" is a required argument.
Resource URL: https://mirostatic.com/app/static/library-sentry.431d6daedeaa640e.js
Source Map URL: https://miro.com/app/static/library-sentry.431d6daedeaa640e.js.map
Source map error: Error: "sources" is a required argument.
Resource URL: https://mirostatic.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js
Source Map URL: https://miro.com/app/static/vendor-appEntry.7fe8a91a0d9ad0f7.js.map
Source map error: Error: "sources" is a required argument.
Resource URL: https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.96c7af9551245aed.js
Source Map URL: https://miro.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.96c7af9551245aed.js.map
Hello,
I have exactly the same issue since a few weeks, I can’t work on Miro either. I’m on Firefox Windows 11 too. How to solve the problem ? Thank you !
Hi
Thanks for jumping in on this thread!
I have your comment converted into a support ticket as well. Please wait for support’s response in your inbox.
issue seems to have been solved for the corresponding device.
I have the same problem, what do I do?
Hi
Thanks for jumping in! Is the error message the same as the one shown in this thread - App initialization failure: Loading chunk 99640 failed?
Hello
i am on windos 11 fierfox myself and have the exact same error i tryed everything to resolf it but i can not acces miro anymore
pls help:)
Hi
Thanks for reaching out! Since you're on Windows 11 and using Firefox, let's try to narrow down the issue.
Can you confirm if you're seeing the exact error message "App initialization failure: Loading chunk 99640 failed"? Also, when you say you’ve tried "everything," could you share what specific troubleshooting steps you’ve already taken? For example:
Have you cleared your browser cache and cookies?
Have you disabled any browser extensions that might interfere with Miro?
Is your Firefox browser up to date?
Have you tried using Miro in another browser (e.g., Chrome or Edge) to see if the issue is browser-specific?
Let me know what you've tested so far.
Hi
Thanks for reaching out! Since you're on Windows 11 and using Firefox, let's try to narrow down the issue.
Can you confirm if you're seeing the exact error message "App initialization failure: Loading chunk 99640 failed"? Also, when you say you’ve tried "everything," could you share what specific troubleshooting steps you’ve already taken? For example:
Have you cleared your browser cache and cookies?
Have you disabled any browser extensions that might interfere with Miro?
Is your Firefox browser up to date?
Have you tried using Miro in another browser (e.g., Chrome or Edge) to see if the issue is browser-specific?
Let me know what you've tested so far.
Clearing my Firefox cache solved the issue.
@ Firefox on Pop_OS!
Hi
Hello, I have the same error. When i try to log in to Miro on a private browser session it works. I tried deleting all cookies but still doesn’t work. I’ve been having this issue for a couple of weeks.
I’m using Miro on Firefox.
Here is my console output:
Loading failed for the <script> with source “https://cdn.cookielaw.org/consent/4133a0ef-6999-461d-909d-24f2b05bbc15/otSDKStub.js”. dashboard:5:319
Ignoring unsupported entryTypes: longtask. c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5:22556
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js
Source Map URL: https://miro.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js.map
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://eventhub.eu01.miro.com/api/stream/v1/i. (Reason: CORS request did not succeed). Status code: (null).
identify TypeError: NetworkError when attempting to fetch resource. library-sentry.787229332c51cc4d.js:7:6986
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/library-sentry.787229332c51cc4d.js
Source Map URL: https://miro.com/app/static/library-sentry.787229332c51cc4d.js.map
Content-Security-Policy warnings 4
Partitioned cookie or storage access was provided to “https://www.google.com/recaptcha/enterprise/anchor?ar=1&k=6Ldu8REqAAAAAPiotNXNtTDHZHlyXTg9MTsfBd7z&co=aHR0cHM6Ly9taXJvLmNvbTo0NDM.&hl=en&v=X-oVtzDcTGjZVms4LEgykmCV&size=invisible&cb=roo5koj03ugd” because it is loaded in the third-party context and dynamic state partitioning is enabled.
<anonymous code>:7:27
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://sdk.fra-02.braze.eu/api/v3/data/. (Reason: CORS request did not succeed). Status code: (null).
Ignoring unsupported entryTypes: longtask. recaptcha__en.js:355:434
Source map error: Error: URL constructor: <anonymous code> is not a valid URL.
Stack in the worker:resolveSourceMapURL@resource://devtools/client/shared/source-map-loader/utils/fetchSourceMap.js:56:22
getOriginalURLs@resource://devtools/client/shared/source-map-loader/source-map.js:73:24
workerHandler/</<@resource://devtools/client/shared/worker-utils.js:115:52
workerHandler/<@resource://devtools/client/shared/worker-utils.js:113:13
Resource URL: <anonymous code>
Source Map URL: null
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195&users=3458764559025930350. (Reason: CORS request did not succeed). Status code: (null).
TypeError: Decoding failed. library-sentry.787229332c51cc4d.js:7:6986
React Router caught the following error during render TypeError: Decoding failed.
Object { componentStack: "\nLazy\nU\nSuspense\ndiv\n451866/C/o<@https://mirostatic.com/app/static/library-module.dc75fe8f5434beb1.js:1:514790\ndiv\n451866/C/o<@https://mirostatic.com/app/static/library-module.dc75fe8f5434beb1.js:1:514790\nj@https://mirostatic.com/app/static/c~NavigatSidebar.d4cc3bf4289de39d.js:1:39332\neA@https://mirostatic.com/app/static/c~NavigatSidebar.d4cc3bf4289de39d.js:1:41773\nt@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1:22711\nu@https://mirostatic.com/app/static/library-index.module.ac5a1dfc51a191a0.js:1:265\ns@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5:177820\ns@https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1:707456\na@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5:268113\nl@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:8:32210\no@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:5:192991\ndefault\nU@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:150030\nN@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:149426\nei@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:154345\nen@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:153834\nX@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:152375\nSuspense\nt@https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1:222779" }
library-sentry.787229332c51cc4d.js:7:6986
p https://mirostatic.com/app/static/library-sentry.787229332c51cc4d.js:7
componentDidCatch https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721
callback https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
aW https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
oX https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
e https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
e https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
uU https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
uU https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
ux https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
S https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1
_ https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1
(Async: EventHandlerNonNull)
873323 https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1
c https://miro.com/app/dashboard/:34
991102 https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721
c https://miro.com/app/dashboard/:34
43577 https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
c https://miro.com/app/dashboard/:34
331542 https://mirostatic.com/app/static/react.23cda8f7d466e5af.js:1
c https://miro.com/app/dashboard/:34
458173 https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5
c https://miro.com/app/dashboard/:34
371910 https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5
c https://miro.com/app/dashboard/:34
963805 https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:1
c https://miro.com/app/dashboard/:34
109274 https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:1
c https://miro.com/app/dashboard/:34
536037 https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:1
c https://miro.com/app/dashboard/:34
857679 https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1
c https://miro.com/app/dashboard/:34
771439 https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1
c https://miro.com/app/dashboard/:34
(Async: promise callback)
145771 https://miro.com/app/dashboard/:34
n https://miro.com/app/dashboard/:34
f https://miro.com/app/dashboard/:34
c https://miro.com/app/dashboard/:34
a https://miro.com/app/dashboard/:34
145771 https://miro.com/app/dashboard/:34
c https://miro.com/app/dashboard/:34
<anonymous> https://miro.com/app/dashboard/:34
a https://miro.com/app/dashboard/:34
<anonymous> https://miro.com/app/dashboard/:34
TypeError: Decoding failed. library-sentry.787229332c51cc4d.js:7:6986
React Router caught the following error during render TypeError: Decoding failed.
Object { componentStack: "\nLazy\nL@https://mirostatic.com/app/static/library-redux.c9f78560043de2d3.js:5:468\nSuspense\nQ@https://mirostatic.com/app/static/c~SpacesDashboaModule.404797a6831c8376.js:1:53963\nSuspense\naj@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1:29205\nak@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1:29735\nSuspense\nU@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:150030\net@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:153683\nt@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:1:22711\nu@https://mirostatic.com/app/static/library-index.module.ac5a1dfc51a191a0.js:1:265\ns@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5:177820\ns@https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1:707456\na@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:5:268113\nl@https://mirostatic.com/app/static/c~appEntry~canvasShowcas~viewOnlyCanvas.9ce2980f6998b5af.js:8:32210\no@https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js:5:192991\ndefault\nU@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:150030\nN@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:149426\nei@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:154345\nen@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:153834\nX@https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js:1721:152375\nSuspense\nt@https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js:1:222779" }
library-sentry.787229332c51cc4d.js:7:6986
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195&users=3458764559025930350. (Reason: CORS request did not succeed). Status code: (null).
Error: NetworkError when attempting to fetch resource. __stats_worker__.cebad298504b4434.js:1:3131
Error: NetworkError when attempting to fetch resource. __stats_worker__.cebad298504b4434.js:1:3131
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195&users=3458764559025930350. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://trcksplt.miro.com/api/testImpressions/bulk. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195&users=3458764559025930350. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://trcksplt.miro.com/api/testImpressions/bulk. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://sdk.fra-02.braze.eu/api/v3/data/. (Reason: CORS request did not succeed). Status code: (null).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://auth.split.io/api/v2/auth?s=1.1&users=3458764618339412772&users=3458764559025930351&users=daf01738-39be-4937-a07e-4498cf047195&users=3458764559025930350. (Reason: CORS request did not succeed). Status code: (null).
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/library-index.dbc82f6acd9f69d4.js
Source Map URL: https://miro.com/app/static/library-index.dbc82f6acd9f69d4.js.map
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js
Source Map URL: https://miro.com/app/static/vendor-appEntry.72f670e8bc6d6af0.js.map
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/c~appEntry.13ecee7daaca6aec.js
Source Map URL: https://miro.com/app/static/c~appEntry.13ecee7daaca6aec.js.map
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://miro.com/app/dashboard/
Source Map URL: https://miro.com/app/static/appInlineEntry.ca586dd2e2bf08d2.js.map
Source map error: Error: "sources" is a required argument.
Stack in the worker:getArg@resource://devtools/client/shared/vendor/source-map/lib/util.js:26:9
BasicSourceMapConsumer/<@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:182:28
Resource URL: https://mirostatic.com/app/static/react.23cda8f7d466e5af.js
Source Map URL: https://miro.com/app/static/react.23cda8f7d466e5af.js.map
Hi
I have your comment converted into a support ticket as well. Please wait for support’s response in your inbox.
Issue still exists on Firefox for me also. Doesn’t happen with chrome. It’s very annoying because Firefox is my main browser and Miro time to time just stops working on it.
Hi
I have your comment converted into a support ticket as well. Please wait for support’s response in your inbox.
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