Skip to main content

Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,966 Topics
  • 29,990 Replies
8966 Topics
J
Jan WegnerContributor
asked in Ask the Community
Expand pdf pages - change in rights?

Hey all, I just mentioned that I can not expand or flip pages in an pdf file on the board. This is strange as I am the owner of the board and using the consultant plan. Even stranger, that it worked before.I found out that only the person copying the file on the board is able to extract the pages. A doubled file does lose this ability. Is this a course of changes in rights? Can I change this? Greetings from germanyJan

4936
A
J
JJ JacksonNew Here
posted in Ask the Community
Add Images to User Story Description

I use Miro for story mapping. It is hard to fully prepare stories including mocks because I can’t attach images. Link to Figma sometimes work, but the team is accustomed to seeing the specific section of the screen that pertains to the story.It would be nice if you could add images in the description section and have them filter over to Jira through the integration.I saw  a comment related in the community and thought I would submit it to the wish list here. 

400
J
M
Mason MayneNew Here
asked in Ask the Community
Planner for Jira is only showing certain Jira Boards

I have integrated Jira with Miro, but am only able to select certain boards in the dropdown within Miro. The board I need to view within Miro is a Business Project, and from a quick glance, I can see my companies software projects listed as options.Notably, I can find the individual cards when adding a specific card through the Jira Cards option. Any help with this would be much appreciated!

2225
M
Z
zplakiasNew Here
asked in Ask the Community
Moving boards into projects

Hi, all! I have a Starter plan with two licenses and only one currently activated (for me). I am trying to organize my boards into Projects so I can activate my second license and share one project with a collaborator while turning off team access to the other Projects my collaborator isn’t involved in. I am the owner on all of the boards I am trying to organize into Projects. However, for some of the boards, when I try to move them my Projects don’t show up (see below) despite the fact that I am the sole owner of all of the boards I am trying to move. It seems like this issue is only occurring for my newer boards, but not for the older ones. I have tried logging out and logging back in, to no avail. Thanks for any advice folks are able to provide! 

1113
Robert Johnson
K
Kyle CallananBeginner
posted in Ask the Community
Blur image

Is there a way to blur / soften the edges of images in Miro?  

11960
E
V
Victor PrasadNew Here
asked in Ask the Community
Miro Text to Diagram

Hello, I noticed some GPTs that use Miro.Is there any plan from Miro to build that in natively?i.e.  I go to miro and say ‘draw me an AWS architectural diagram of a Wordpress websites with security features and redundancy’  and it would draw something with AWS icons?I found it on ChatGPT called Diagrams: Show Me Thanks, V

3352
Horea Porutiu
Mironeer
Ravid Aloni
Ravid AloniContributor
posted in Ask the Community
Export Board Notes to PDF

Please add an option to export notes Boards to the PDF (for example the agenda), as a seperate option.

110
Ravid Aloni
P
Patrick CannonContributor
posted in Ask the Community
Select and Delete rows

I think, somehow I added three rows to our shared calendar.  No idea how, I was adding lines from/to dependent actions.I want to delete the rows, I think, but when I attempt to select the rows the entire calendar moves. I’m assuming I need to unlock something. I’ve found 3 options to unlock, and have selected each of them.  None has allowed me to select anything.  I’m also concerned that just selecting random unlocks is helping to stabilize our calendar, but have no idea what they do What do I need to do to remove the additional rows? What do the various Lock/Unlock options actually do?

1014227
G
A
Anna SemenovaNew Here
posted in Ask the Community
Deleting objects from the board

Hi. I like to work at Miro. But now I have a problem with deleting any object from my board. I can work and add everything, move, but not delete. 

18393
G
N
Nina DubrovaNew Here
asked in Ask the Community
Moving Objects Bug

Hello! A month or somewhat ago I noticed an upsetting bug.First, I create a transparent rectangle with thick frames to highlight an area and then some notes are made in that area. Second, I want to delete/move this rectangle but the notes are deleted/moved as well! I didn’t group my notes and the rectangle and it seems that there’s nothing I can do about that myself. Please fix this!

181
N
M
Manuel MeilingerNew Here
asked in Ask the Community
Access information on Boards wrong (Bug)

Hi together,we discovered a rather nasty bug last week.If you create a project in a team, and toggle the button"Anyone in your team can view boards in this project" this overrides any other restrictions IN the boards inside this project.e.g.1. I create a project "Test ISB" and toggle "Anyone in your team can view boards in this project."2. I create a board inside this project, looking on the board sharing restriction it is saying"Anyone at Team XXX : NO ACCESS"and"Anyone with the link: NO ACCESS" BUT: Everybody in Team XXX CAN access it due to step 1! -> wrong statement about "NO ACCESS"If I toggle "Anyone in your team can view boards in this project." to OFFThe Screenshot 2 does not change its content, but now really nobody can see it.Screenshot 2 is clearly wrong in the case, if the toggle "Anyone in your team [...]" is active. Please fix this!Best regards!

200
M
3
3daysagoBeginner
asked in Ask the Community
Mind map lines don't get deleted with nodes

When I delete a node in my mind map, the line that connects it to its parent node doesn’t get deleted. I have to manually refresh the page. This didn’t happen last time I used it last month.I’m usingApple Mac OS 14.4.1 (23E224)Google Chrome Version 123.0.6312.107 (Official Build) (arm64)

662
3
S
Sshivam TrivediNew Here
asked in Ask the Community
Snapping

Is there a way to switch off snapping while adding a line close to an image. The line usually snaps to one of the edges of the image nearby and then the ends cannot be moved. You have to hit and try again to create the line so it doesn’t snaps. It can be frustrating sometimes.Regards,Sshivam

41824
Robert Johnson
J
Jose Antonio GomesNew Here
asked in Ask the Community
Some content not showing after published

Some content didn’t show after I’ve published the board.Any thoughts?https://miro.com/miroverse/5keystosaferfood-dptizg46vvdaglj5/

40
J
V
Victoria IvannikovaNew Here
asked in Ask the Community
Пропал доступ к доске

Пропал доступ к доске для почты с которой была создана доска. Как восстановить доступ к доске??? Другой учатсник тоже не может ее открыть хотя раньше открывал!

821
Robert Johnson
P
Penelope Luce-Sirois
asked in Ask the Community
Split items

I am looking for a way to split items. For exemple, I have a text box with multiple bullet points or paragraphs, and I’d like each paragraph to have their own text box (instead of a singular text box with multiple paragraphs).I don’t know if theres a way to do this so when I paste my text into Miro it will paste as multiple text boxes instead of one. (I use OneNote)If there’s any workaround or a third party app I could use, let me know. Thanks!

6451
Robert Johnson
J
JohnDBeginner
asked in Ask the Community
Mind map: Node/Branch Expansion & Contraction

Hi,Love the mind map but have one issue that I can not figure out.On some of my MindMaps when I expand the branches off of a node and then contract them, the mindmap returns to the previous view where everything is lined up as it was before the expansion contraction.On other mind maps when I do the expansion/contraction, the spacing of nodes remains as if the nodes/branches are still expanded.I prefer that it return to the original view.Is there a way to standardize this on all my MindMaps? JD

1892
J
K
Kevin SwartwoodNew Here
asked in Ask the Community
Can I use the estimation feature with Talktrack

Hi there, I’m trying to see if I can record a Talktrack for my team, showing them the estimation feature. So far when I hit record my menu goes away and I can’t find it to bring up the estimation feature.  Any help would be greatly appreciated!!Many thanks,  Kevin

181
Robert Johnson
M
Michael GouletBeginner
posted in Ask the Community
[RESOLVED] Arrows within a Miro container

I’m trying to use the Miro “Container” feature in some shapes and it seems promising. However, as I attempt to connect shapes within the container, the arrows disappear immediately.For example, create a “container” using the AWS VPC shape. Then add an AWS Lambda shape to it and an AWS SQS shape. Draw an arrow from Lambda to SQS and it immediately disappears.I can’t get that arrow to stick when connecting the two shapes. For now, I’m ditching the container feature and just using plain shapes. Anyone else have a workaround?Interestingly, I tried wrapping the container into a Frame to get this screen shot, and that won’t stick either. I have to sort of create the frame, then drag it around the container.

2536
A
A
Andrea PeerNew Here
asked in Ask the Community
Sharing Templates

I’ve been diving into the help docs and it seems that all of the responses on this topic are years old. I am running a group coaching program and I want to give my Miro board as a template for my customers to work with. It would be awesome if some of it could be locked and then some parts are editable but at a minimum just an easy way for me to share and then they can start using. The help docs say there is this duplicate button but that button does not show up for me or any of my customers so I’m guessing that doesn’t exist any more and now there is the Miroverse but I don’t want this template to be publicly available. Any help would be welcome. 

353
Robert Johnson
A
Andrea BottiNew Here
asked in Ask the Community
Board disappeared as user deleted from team

Hi,I am an active Miro user and managing the company’s boards.As I deleted an user from the company Miro team (r.wardle@stantonwilliams.com) who has not been active for a long time, the board I was working on has disappeared and cannot be found at the old link.Could anyone advise on how this can be restored please.Thanks,Andrea

252
A
J
Joshua ANew Here
posted in Ask the Community
Deleting org chart content

Had creating a heirarchy for an org chart, Not sure how to delete this?  

230
J
B
Bien BaternaNew Here
asked in Ask the Community
Shapes and Line moving and adjusting every time I adjust the frame

 I never encountered this problem or bug before, but right now, every time I adjust the frame, the shapes and lines inside also adjust. Before, it did not happen to me. You can check out the attached image here. Before and after, I adjust the frame.BeforeAfter 

530
B
J
Jan EakinNew Here
asked in Ask the Community
When I reopen my diagram, the connection lines have moved. How do I stop this from happening?

I have been building a swimlane diagram with lots of nodes and connection lines.  All lines are currently the elbow type.  I’ve noticed when I close the diagram and open it later (even after logging out of Miro), the lines are stretched very high or very low….not at all where I left them.  They are still connected to the correct node, but this is making the diagram difficult for developers to follow.  I’ve even locked the lines and that has not solved the problem.  I’m finding myself spending too much time re-sizing lines.  Any ideas how to solve this?  

832
S
B
BetsyBlockCSUSBeginner
asked in Ask the Community
Ed Plan - invite as guest?

I’m trying to invite users as guests, and on an Ed Plan. I’m a team admin, and am getting confusing information about company admin (or not), but really need to enable inviting people as guests. I am able to change a role to guest once invited.  But that feels like a lot of extra steps. Thanks,Betsy

363
Robert Johnson
Terms & Conditions