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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,697 Topics
  • 25,946 Replies
7697 Topics
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Daniel WeaverBeginner
posted in Ask The Community
Increase (or fix) the text limit.

Somehow I think I broke it (or my links did) b/c this isn’t 500 characters: 

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StupidJan
1 year ago
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Marcel BritschContributor
posted in Ask The Community
Privacy / Copyright notice on all new boards

Hi communityis there a way as Miro admin to add a mandatory item to ALL NEW boards?What I’m after is the ability to add a privacy / copyright notice to all new boards (ideally frames but I guess that’s harder, considering varying sizes). I am aware of templates, but I need this on ALL newly created boards, so templates won’t do I guess..Any thoughts?

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Kiron Bondale
1 year ago
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selmarodriguezNew Here
posted in Ask The Community
can we copy board without issue?

Hi ManouskaMy name is Selma and I am working as a project manager at Bank Julius Baer.I created a new programme and I want to copy paste boards from one programme to the other. The reason to create a new programme was to restrict the access to only selected people in one of the programme with "sensitive" info and leave open the other one. Can we copy paste boards from one programme to the other? How does it work?Thank youSelma 

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1 year ago
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Rhude HoodieNew Here
posted in Ask The Community
Miro is a fantastic platform.

Over the past year, Miro has provided me with an incredible professional platform. In this group, I've shared a few tales about using Miro's experiences and experiments.However, at this point, I'd like to invite Miro users in the Asia Pacific region to share their own Miro discoveries, early struggles, worthwhile gains, and current usage of Miro.Whether you're an expert or a beginner, please share! I'm looking forward to reading your Miro stories in this thread, so remember to tell us where you're from. 

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R
1 year ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community
Poor image quality in exported visual note

When I export a visual note from one of my board, the graphics are very very very poor. They are rasterized in very low resolution both in a PDF or DOCX.  Is there any way to control the rasterizer? Does anyone know a way to get high resolution images in the exported file? Or even, is it possible to get vector graphics in the exported files? I’ve checked both pages but they don’t seem to talk about the image resolution.https://miro.com/blog/visual-notes/https://help.miro.com/hc/en-us/articles/360035713254-Visual-Notes

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1 year ago
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Michael TansiniNew Here
posted in Ask The Community
Boards unable to be shared with non MIRO users without being prompted for log in

As of today (2023-04-04) something has changed for when we send MIRO board links to users who do not have a MIRO accountPreviously they could view or edit boards (dependent on link access) without a MIRO accountNow MIRO is prompting them to sign in prior to viewing the boardIs this a known change? We are on the Enterprise plan and is breaking a few workflows on our end I know only see this below which requires the person to have a paid miro account rather than anyone with the link 

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Robert Johnson
1 year ago
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amacgown00Beginner
posted in Ask The Community
Multiple Users Editing the Same Object

Upvoting Editing same object by multiple users at the same time posted by Oleks Yefremov and reiterating the idea for increased visibility.  I currently run a daily Triage. This is a working meeting with several roles and responsibilities that involve working within a template I have created. The intention I had for this platform was for it to function as a visual Google Docs:One field where multiple people could edit different paragraphs at the same time  Real-time updating of the multiple users making changes. One person shares their screen in a Microsoft Teams meeting.  Intuitive UI that people can adjust to easily.  Request - A new object that: Supports simultaneous editing by multiple users. People can change text in the same sentence or paragraph. Has set object dimensions and text that adjusts to the scale of the object. Can include images that can move with text. Think writing multiple paragraphs and  associated screenshots that move with each paragraph. When one paragraph gets

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A
1 year ago
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Tikho ArinaNew Here
posted in Ask The Community
Can't open file from Google Drive

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1 year ago
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ryantodd10New Here
posted in Ask The Community
Slider widget

Ui Widgets, I’d love to see a slider widget where by a user could select an a slider which has a value set similiar to the below 

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R
1 year ago
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OleZActive Contributor
posted in Ask The Community
Visitors being asked to sign in to view board

HiSometimes I (or better: the other person) have the problem, that someone I share a board with is asked to log in before being able to see the board. Though I chose “Anyone with the link can edit”. Luckily this happens only a few times. But why does that happen? Not all of my guests have a miro account.

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Robert Johnson
1 year ago
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Tsjok-Wing ManNew Here
posted in Ask The Community
Invalidating a shared board URL

I have shared a board by sharing its URL. I’d like to “revoke” this from the people who still have this old URL, but I’d still like to share it by sending the URL to other people. What’s not working for my use case is to set permission of “anyone with the link” because I want to be able to invite people to look at my boards; I just want to revoke the existing users who have my link. 

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Robert Johnson
1 year ago
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Andrey DanylenkoNew Here
posted in Ask The Community
Please help. The man created projects, quit, I can not get full access to his created boards.

Hello all, there is a problem, We (teams) have a free plan, I can not access the boards of the person who quit.1. I removed him from the Team, and still can't assign his board to myself.2. How to get access over all boards and give access to all teams.

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Robert Johnson
1 year ago
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CdBNew Here
posted in Ask The Community
Can't move or delete one grey box on a Miro board

Hi there. My colleague created a Miro board (a sitemap for our website) and she’s on leave so I’m trying to edit it in her absence. Everything seems editable apart from one grey box (marked DELETE THIS ONE). Any ideas on what I can do to fix the problem? Thanks! 

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1 year ago
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JeannineNew Here
asked in Ask The Community
Changing color of icons and adding shading to shapes and gradations to colors?

Hello, All! I am a new Miro user and want to check on the availability of the following functions. Am I correct in finding that we: cannot change the colors, thickness, etc. of any icons? cannot add shadows or shading to any shapes? cannot add gradation within colors of any shapes? If I am wrong, this would be great! Thank you, Jeannine

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1 year ago
Kevin Kinisky
Kevin KiniskyExperienced Community Member
posted in Ask The Community
Migrating shared templates to new team space?

As a user if I am moving from one team space to another, what’s the easiest way to transfer my Shared Templates into the new team space? Assuming that personal templates follow a user regardless of what team they belong to.

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Stefan Pettersson
1 year ago
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Amy GrollmanNew Here
posted in Ask The Community
Miro AI Not Working

I’ve attempted to use Miro AI (all the different options) from both app (after rebooting multiple times) and browser (Chrome Version 111.0.5563.65). I continually get message “Something went wrong. Please try again later.” What do I need to do to fix this and actually use Miro AI?

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S
1 year ago
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joshhasquestionsNew Here
posted in Ask The Community
Company Organization Chart Font Size

In the Company Organization Chart template, I can’t find a way to adjust the font size.  When I zoom back to see the full chart, I can’t read any of the names.  Is there a way to increase the font size?

3191
Kiron Bondale
1 year ago
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Mark VincentBeginner
posted in Ask The Community
[RESOLVED] Getting "400. That’s an error" when trying to use Google Drive

I’m getting an error as I try to use Google Drive as well. My error says “400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.” I’ve done all of the things suggested above. I’m using fiber optic internet connection, so it’s quite fast.  Is there anything else you can suggest-- is this a “known issue”?

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1 year ago
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Markus RathgebNew Here
posted in Ask The Community
Account Limit

How many seat are in an Education account?I get frequent messages from MIRO that there are no seats left, and it is not possible to invite further students to a board. However, this phenomena seems somehow rather random, as some students can and other cannot join.Also, the contact link given in the message (feedback@miro.com) is not working.Any suggestions?Markus

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Robert Johnson
1 year ago
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Chris OrtmanNew Here
posted in Ask The Community
Zoom level control broken

Running macOS 13.3.1Both in safari and on the desktop app Does this on multiple boards.Create a new board, doesn’t matter, use a template and fill with some data. CMD+ plus (zoom in)CMD+ plus (zoom in)CMD+plus(zoom in)CMD+minus (zoom out)CMD+minus(zoom out)CMD+minus(zoom out)CMD+plus  -→ It will zoom out again instead of in. 

400
C
1 year ago
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Glenn ShuksterBeginner
asked in Ask The Community
Is there a shortcut key in text for outline or bullets

HiI see many shortcuts but not to for bullets or outline when entering text or anywhere where a bullet is allowed.Is there a shortcut for this?

105966
S
1 year ago
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gogogoNew Here
posted in Ask The Community
Select only objects connected to each other

Hello everyone!I want to easily only select all objects connected to each other. Is there any feature like this? Example: In this screenshot below, I want to select only 1, A, C and D quickly. It's okay with/without the connection lines.(I can do it by selecting all and unselecting 2, 3 and B. But it takes some time...) 

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1 year ago
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RJenNew Here
posted in Ask The Community
User getting free license even though full license is assigned

Hello! i have a problem with one user not getting the full license assigned to them. Instead Miro shows free license and the option to upgrade when the user signs in with SSO.We have the Enterprise plan.The User has the Role “member” and under “Active users” we can see the license model is full.I tried to deactivate and reactivate the User but with no luck. So i deleted the User completely and set them up later, they received an invitation E-Mail again and logged in with SSO but Miro still shows free and the User cannot create any Boards.Can someone please advise me on this issue? Thanks!

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P
1 year ago
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Kent MathesonBeginner
posted in Ask The Community
“Locked” should mean locked. Locked images should not be 'captured' by Frames

I use ‘background’ images to denote special areas in my boards, and I keep them Locked so that I can work on top of them, place images, text, etc. The problem I have is that these locked BG images keep getting ‘captured’ by Frames that are dragged or placed over them, even when the Frame only partially covers the BG image. Please adjust the code so that Locked images do NOT get included in Frames, OR change the code so that only items that are completely within a frame are captured by the frame 

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K
1 year ago
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Vladimir KrhounekNew Here
posted in Ask The Community
Transferring Confluence whiteboards into Miro boards

Hello guys, just recently we started using Miro after we used Confluence whiteboards for years and we have a lot of legacy boards. Is there any way how to migrate Confluence board to Miro?

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V
1 year ago
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