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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,678 Topics
  • 25,913 Replies
7678 Topics
J
JoostBeginner
asked in Ask The Community
Discover teams on company domain

Hi all, When signing up for a trial I was presented a list of teams already on my company domain. As I didn't want to join those I created a new team. Now I wanted to have a look at the team list again but there is no way to find that. How can I discover what other teams exist on our domain?   Thanks!

30396
A
29 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Starred boards view broken (not showing only starred boards)

When I select Starred boards from my dashboard, the title of the page changes to Starred boards, however I am not shown boards I have starred. Now I cannot get to a board that someone shared with me as a Visiting editor.I have tested from two machines, on two networks, from Windows 10 & 11 64-bit, Chrome and Miro desktop app.I have opened a support ticket and will update this post with what the support team tells me. 

3088
ElvaMiro
Mironeer
29 days ago
B
Bob BarbourNew Here
posted in Ask The Community
miro diagrams into visio

I have a project that requires me to duplicate/import numerous Miro diagrams into visio. I noticed that there was an exchange asking if this was possible and that this feature was going to be put on a “wishlist”. This exchange was over 2 months old. Wondering if this feature is in the works or has already been introduced by Miro?Thanks Bob

161
ElvaMiro
Mironeer
29 days ago
T
TiffanybNew Here
posted in Ask The Community
Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

559634
Gábor Péter Kertes
30 days ago
R
Roberto PulitoNew Here
asked in Ask The Community
Miro does not the image from delve

I am trying to use the profile images from MS Delve (company account) and they do not load on the board. When I paste the image link on the board it appears as the URL text.I have seen there are a few threads regarding issues with image loading, but I have not find anything helpful for my issue. If I try to load an image from example google images it works and the image is nicely rendered on the board.I am not sure what the problem is and would love your help!I am on a Miro Enterprise license.Thanks in advance!

111
ElvaMiro
Mironeer
30 days ago
L
Lotta KamunenNew Here
asked in Ask The Community
How to lock elements over a board or table

The same element can be locked down when it is “freely” on Miro board, but once I move it over a table I created the locking is unable. You can also lock the same elements over picture.Just to make sure, I know how to lock the elements. I just want to know why the locking is unable over a tables/boards and whether there is any possibility to lock them.  

22924
ElvaMiro
Mironeer
30 days ago
I
Isaac HuNew Here
asked in Ask The Community
Why Sticky cannot select size now?

cannot select SML size for sticky now, this is bug?

623
ElvaMiro
Mironeer
30 days ago
K
koflenNew Here
asked in Ask The Community
Cant't open whiteboard

Hello there,We have got share link from teacher to be able to open whiteboard but we are not able to open it. https://webwhiteboard.com/board/uXjVLQ1htww=/?boardAccessToken=SuExiqNAaYZefxx77oNrX8oXIzSMQo2O it says justThis board is lockedBoards created with Miro Lite are available for 1 week. Yours will be deleted in 4 days. Sign up for free to unlock it.But when I log in I cannot find it anywhere or I cannot use this link because it stills wants me to sign up.Could you please help me with this?

321
ElvaMiro
Mironeer
30 days ago
M
Mike BettsNew Here
posted in Ask The Community
Cut and paste from Word is now an image...

Until this morning, cutting and pasting from Word would result in a text block on a Miro board.Now it’s pasting as an image.I have rebooted Miro, same problem.From other sources, eg web pages, it still pastes as text - only Word seems to have changed its behaviour as a source.Is this a known issue? Did something just change with Word?

1673
Mitch Sayers
30 days ago
A
Anabelle LacroixBeginner
posted in Ask The Community
Lost ownership and editing possibility on board, when I left the team by accident, how to get board back?

Hi there, I lost my board ownership or the possibility to edit by leaving a team by accident.Being new to Miro I didn’t realise I created a board in a university team and I wanted to take the board out so that it is not seen by everyone in the Team (500 people). I left the team not realising the board ownership.I still have access to the board with the board link but I can’t edit as the team has reach the free plan limit - and to upgrade costs 4,000$ (due to team size). The ownership of my board has gone to the team admin by default, and this person is not responding to email. I only have 2 boards but I don’t mind paying for a personal membership, but if I do that will I be able to edit and move my board out of this University group not having ownership over the board I created? Many thanks for the help here! 

1084
mukti mall
30 days ago
M
mayi wessev
asked in Ask The Community
mauz kro roz kro befikar raho,muskurate raho

Yes, QuickBooks offers 24-hour service through their customer support hotline at  {8ᔰᔰ//216//} You can reach out to them at any time, day or night, to receive assistance with your QuickBooks-related inquiries or issues. Whether you encounter a problem outside of regular business hours or prefer to seek help at your convenience, QuickBooks' 24-hour service ensures that support is available whenever you need it.

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M
30 days ago
D
Digital Brand
posted in Ask The Community
[QB^SUPPORT] How do I contact_QuickBooks Enterprise support?#Quickservice

QuickBooks Enterprise SUPPORT Number [18555193177], reach out to our support team anytime at We're available to assist with installation, setup, and troubleshooting. 

10
D
30 days ago
J
JonsonNew Here
asked in Ask The Community
QB~QuickBooks Premier))) How Do i~Contact QuickBooks Payroll Support number?

➡You can contact the Intuit QuickBooks Premier Support Number by dialing (𝟖𝟕𝟖)-𝟐𝟑𝟓-𝟕𝟖𝟕𝟎 or 1-𝟖𝟕𝟖-𝟐𝟑𝟓-𝟕𝟖𝟕𝟎 . This number comprehensive support for all Intuit QuickBooks Premier Products. To have a conversation with a real QuickBooks Premier 𝔼𝕩𝕡𝕖𝕣𝕥, call 1-𝟖𝟕𝟖.𝟐𝟑𝟓-𝟕𝟖𝟕𝟎, the official QuickBooks Premier Support phone number. 𝗤𝘂𝗶𝗰𝗸𝗕𝗼𝗼𝗸𝘀 Premier 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 1-𝟖𝟕𝟖.𝟐𝟑𝟓-𝟕𝟖𝟕𝟎. or its 𝟮𝟒/𝟕 availability. ➡For Assistance With QuickBooks Premier Support, Reach Out To Their Dedicated Team At #:- 1-𝟖𝟕𝟖-𝟐𝟑𝟓-𝟕𝟖𝟕𝟎. Whether You Need Help Troubleshooting Issues, Setting Up Your Software, Or Navigating Its Features, Their 𝔼𝕩𝕡𝕖𝕣𝕥 Support Staff Is Available To Assist You. For specialized support with QuickBooks Premier, dial 1(𝟖𝟕𝟖)-𝟐𝟑𝟓-𝟕𝟖𝟕𝟎 or 1(𝟖𝟕𝟖)-𝟐𝟑𝟓-𝟕𝟖𝟕𝟎.  Their team can help manage and resolve complex issues related to the Premier version. ➡How Do I Contact QB Desktop Support Number?➡QB Desktop Support? For

10
J
30 days ago
J
Jack Paul
posted in Ask The Community
How To }}reach THE [[Intuit]] QuickBooks Payroll SupporT?

To reach Intuit QuickBooks Payroll USA Support call (+888=405=981ᔰ) Their team can assist with questions or technical issues related to QuickBooks Payroll and help them resolve as quickly as possible. Intuit QuickBooks Payroll USA Support is available round the clock to help you with all issues related to payroll.

10
J
30 days ago
E
EmmiRBeginner
asked in Ask The Community
Miro QR stickies are not working anymore

I use the Miro QR sticky function for participants to quickly add sticky notes to a frame and it has been working nicely until tonight. I can create the QR code and it works and opens the link but when I try to send the sticky I get an error notice: Error Sorry, there was an issue sending your sticky. please try again.Even if I reload the page it doesn’t work and I created a new QR code on the Miro board but it isn’t working. I have a large workshop tomorrow were I’m using this feature, can anybody please help me get this fixed?Thanks in advance!

14412
E
1 month ago
I
IanC2024New Here
posted in Ask The Community
Information lost from MIRO board

Hello,I created a MIRO board last month, however when I now view the board most of the information entered is no longer there.I’ve tried restoring previous versions but they are also missing information.Any assistance would be much appreciated.Thanks,Ian

262
I
1 month ago
A
AndySmithNew Here
asked in Ask The Community
Pasting SVGs in to Miro no longer works

Hi,I used to be able to paste SVGs in to Miro directly but recently it has stopped working and comes up with the error “! File without extension”. Is this an intentional change, or is this a bug?As an example, I used to copy and paste the SVG icons from https://awsicons.dev/ in to my diagrams 

885
C
1 month ago
U
Uladzimir LiashchynskiBeginner
asked in Ask The Community
Restore deleted team

Is there any way to restore deleted team or board this team belong?Did a cleanup and delete deprecated teams from my account but important board I'm looking for  was assigned with old team. A bit shocked now. As an improvement why not to place boards name on the popup with warning(not only numbers of boards to be deleted. 

171825
Eca
Mironeer
1 month ago
V
Vanessa ToyeBeginner
posted in Ask The Community
Starred Boards Missing

I have a number of boards starred from different teams that I’m not a member of. Usually I can access all of them from the “starred” section of the Home area but now it seems that any starred section only represented the starred boards from that team. If I go to the starred boards from a direct link, they still clearly show starred for me.What the heck happened with access rights and quick access? Is this a glitch of my view or a general change to how Miro operates?

1554
Eca
Mironeer
1 month ago
N
NekronavtBeginner
posted in Ask The Community
[FIX IN PROGRESS] Boards on windows got suddenly laggy and low quality

So, everything was all right for a while, but at one moment I noticed that boards just became not as smooth as before. To add to that some elements started rendering in lower quality.For example here is a mind map root before: And here is now: Interestingly enough, when I create a new board in new tab via miro.new and add a new element - it seems to be working fine and if I go to my other board using the same browser tab it all works fine, but as soon as I open board in separate tab - it gets laggy and “edgy”. Even completely empty board. Tested on Chrome and Brave browsers. Issue also occurs in Windows app.No issue on iPad app though.Anyone has any ideas how to fix that? :) I already tried: cleaning all cookies, cleaning application storage in browser, resetting and reinstalling windows app. No luck so far.

19410
Eca
Mironeer
1 month ago
S
Samantha CaseNew Here
posted in Ask The Community
[RESOLVED] Sticky Capture Server Error

I am trying to use the Sticky Capture and it keeps coming up with a server error and tells me to report the bug. I. have tried the feature in Safari,  Chrome,  and the mobile app and keep getting the same message.  I have tried. uploading different images, and. the same thing. I can put the images into the board, but Sticky Capture won’t upload them. Any thoughts?

937
Eca
Mironeer
1 month ago
E
Eugenio MoreiraNew Here
posted in Ask The Community
[RESOLVED] Team users page won't load - says "Sorry, something went wrong"

I don't know if anyone has experienced this, but I'm having problems with my team's user page. Every time I open it, I get a warning that something has gone wrong and it stays in a loading state forever. I can't see the users or manage them.I also had a hard time figuring out if this was the best place to ask about it. If not, I apologize and ask for guidance on how to address my problem. Thank you!

19211
Eca
Mironeer
1 month ago
T
Thuy SenserBeginner
posted in Ask The Community
[RESOLVED] Cannot See Team users Sorry something went wrong error.

I have an educator account. I need to add users and message say full?  But Dashboard indicates only 9 users.  Perhaps my account may have been reset to 10?I tried to manage Team users (100 seats) but cannot see the users list. A message "Sorry, something went wrong" apperears.  I was able to see the full team roster two weeks ago. Has anyone been successful getting intouch with Mirro support to resest educator account?Thank you in advance.

797
Eca
Mironeer
1 month ago
P
PolycotBeginner
asked in Ask The Community
Gif not working when resized

Having a specific bug in which a gif reliably works when left at or returned to its native imported size but becomes non-functional when resized to below a certain threshold. I’m talking about maybe a 20% reduction in size (at which point the gif will no longer play). Settings for “reduce motion” don’t solve this issue and it’s replicable after a hard page reload.

343
Eca
Mironeer
1 month ago
K
Kadu NakashimaBeginner
asked in Ask The Community
Haven't received my badge

Hi community,  I've completed the Innovation Essentials course and passed the quiz, but haven't received the badge on my email and on Credly. Am I missing a step here?Kindly

234
Eca
Mironeer
1 month ago
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