Hello,
Could a Miro community moderator please help escalate support ticket #1040937 to a human support specialist?
Today, October 2, 2026, I accidentally deleted the paid Starter team that I administered.
Before deleting it, I transferred ownership of the important work boards to my colleague. I mistakenly believed that transferring ownership would keep the boards available to her. However, I had not moved the boards to another team.
After deleting the team, all its boards disappeared, including my personal boards. I have no backups.
I have already contacted Support, but the responses are identified as AI-generated and repeatedly suggest the same recovery steps, which I cannot access:
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I can still sign in using the same email address associated with the paid team.
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I cannot find the deleted team or the Teams → Deleted → Restore team option.
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I tried an original board link, but it does not open or offer a restoration option.
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The deletion happened only a few hours ago, not more than 90 days ago.
I need a human specialist to check the actual status of the deleted team and determine whether the team and all its boards can be restored, including those transferred to my colleague.
I can provide account details, billing records, screenshots, and board links privately to Support.
Could a moderator please help route ticket #1040937 to the appropriate support or technical team? The boards contain important company work, so this is urgent.
Thank you for your help.
