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How does a Team Admin delete another members' board?

We’ve just started using Miro at the company I work for in the last 3 months or so, and cannot find a way for our Project Manager to delete others’ boards / projects in our Miro account / team. Based on the documentation I’ve found on Miro’s site, it seems that Team Admins are not really admins at all, as only board owners are able to delete or backup their boards.

This makes sense from an ownership standpoint, however, it leaves our workspace cluttered with rogue / old boards. Our Team Admin shouldn’t have to remove the member from the Team entirely just to Administrate their boards, and manually reaching out to these team members occupies time in our work day because many team members are remote.

Questions for the Miro Team:

  • Can we get a more granular permission system so those with the Team Admin role can actually, you know, administrate the team / account?
  • Or is this only possible if we have Company Admins through an Enterprise level account?
  • Or will deleting & backing up boards forever be limited only to the board owner? (If so, we’re going to have to look for a replacement because that doesn’t work for us.)

37 replies

G

Let’s all upvote this to end the madness https://community.miro.com/ideas/delete-a-board-not-owned-by-administrator-352

The fact that so called “admins” are having to apply a workaround simply to delete unwanted boards they do not own after well over 2 years of threads highlighting this issue is borderline ridiculous.

The work arounds appear to be, remove the user who owns the boards or projects you want to delete as an ADMIN cleaning up the workspace, then invite the removed user back to rejoin the team and transfer ownership of all of their wanted boards/projects/custom templates back to them. 

Simply mind blowing. 

@Miro Support Team As a TRUE workspace admin, we would like (read: NEED) the ability to reassign ownership of any board or project within our TEAM.

Thanks in advance for allowing this much needed functionality.

 

Fabio Barreiro
Userlevel 1

As a team admin, I also need this….too many empty and unused boards. As admins, we should be able to delete boards, projects...

L

Ridiculous that this basic feature is not available.  

H

Trying to find a board in miro is impossible because of this missing functionality, admins or at least the coordinator of an enterprise account needs to be able to delete boards made by their team members.  2 years ago this was opened and the first message was that it was in the works, this seems like something that needed to be in from the start, you can remove entire team members but not remove individual boards.

P

Yeah, it also bugs me why Team Admin cannot delete boards within the team… Why escalate to corporate admin? Such an approach effectively leads to strengthening micromanagement practices, while I’d prefer teams to be able to manage their own work (and garbage) by themselves.

C

My team also needs this feature. As an admin, I’m trying to cleanup old/test boards that various people have created but I can’t. Instead I have to ping everyone who still works here and ask them to delete their individual boards, which no one does, and it remains messy.

C

I’m just finding out Company Admins do not have admin permissions to manage company data.

As a Company Admin, I cannot adjust users on a Project where I’m not the Owner, nor can I add myself to the Project as an Owner. I need to ask whoever the Owner is to add me as a Co-Owner, before I can do anything with the Project.

This isn’t how “admin” works on other software we use...

Why can’t Company Admins have control over their company’s data?

Robert Johnson
Userlevel 7
Badge +12

@Colin McCroskey - If you are a Company Admin of an Enterprise Plan, you will want to review this article → Content Admin permissions for Company Admins

 

And here’s a further breakdown of all admin roles in Miro → https://help.miro.com/hc/en-us/articles/14766440626834-Understand-admin-roles-and-their-privileges

Visual Thinker | Volunteer Community Moderator
C

Thanks, but we’re on the Business plan, so “Content Admin” doesn’t apply.
If you scroll down the Admin Roles page to Projects, there’s a lot of red X’s for stuff that’s just not possible.

Leigh Hughes

When might we see the functionality of the owner being able to delete member boards? This is especially problematic on the Education plan. I can’t tell you how many random boards I have created by students that I have no ability to delete. It’s causing complications with introducing students to Miro because they can’t find boards. Please—when will this feature be available?

Robert Johnson
Userlevel 7
Badge +12

When might we see the functionality of the owner being able to delete member boards? This is especially problematic on the Education plan. I can’t tell you how many random boards I have created by students that I have no ability to delete. It’s causing complications with introducing students to Miro because they can’t find boards. Please—when will this feature be available?

@Leigh Hughes - Until this is possible, the change you cold make moving forward is to your team space’s Default Sharing settings (for both boards and projects), so that only the creator can see them. E.g., with the default board sharing set to “Only board owners can access”, if a student creates 1,000 boards called “Untitled”, no one will see them until the owner chooses to make them visible to everyone else.

The Default sharing settings is not currently very helpful, so I would suggest that you have a look at this post instead:

https://community.miro.com/ask-the-community-45/how-to-set-up-miro-education-if-you-teach-multiple-classes-1561

Here is a key screenshot from that post:

 

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

@Leigh Hughes - I found the screenshots I was looking for in the How to make a Miro board private article:

https://help.miro.com/hc/en-us/articles/360021095159-How-to-make-a-Miro-board-private

Visual Thinker | Volunteer Community Moderator

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