Questions & Ideas

Hi, it seems the linkedin profile API is not working. What to do? I used to paste URLs in boards and get a profile pciture with direct link to profile URL and LI logo. Now it shows a login page. Using chrome latest version, while logged in in Linkedin. 

I drag and dropped a bunch of pictures on my board and placed them inside a frame. This morning when I opened my board again some of the images were missing (there were approximately 5 pictures, 3 of them are gone).I have no idea where all the work went, I am on the free plan.

I can't find any templates in the toolbar.I as admin see "Templates", users who are not board creators do not see the point 

Hello! We need to run an API to export all board data from my organization. It looks like we have eDiscovery enabled, however we do not see an option to generate the necessary access token.Nor do we see a Cases option from the following help article.Any assistance is greatly appreciated!

Line grid not displayed on the frame when exporting to a pdf file, what should I do?

When I click on the number under Guests, I get a 404 error instead of the list of Guests. Do I need a certain level of privileges to see the list? 

Hi Miro team,My name is Yelyzaveta and I’m an English tutor from Ukraine. I often use interactive materials in my lessons, and I think Miro could be a wonderful tool to make classes more engaging and fun for my students.:)I was wondering if there’s any way for teachers here to get free access to Miro, or if you already have special support programs for educators in Ukraine.I’d really appreciate any advice or links you could share.Thanks a lot for your help!Best wishes,Yelyzaveta 

Boards that I own have been deleted when we removed an old staff member's account. How can I bulk restore these? There are so many and I need access to them all. 

Hello Miro Support Team,My name is Valeria, and I am from Ukraine. I actively use Miro for teaching Ukrainian here and abroad. I learned that Miro provides free access to premium features for Ukrainian users due to the ongoing situation in the country.Could you please let me know how I can apply for this offer?  Thank you very much for your help and support!Best regards,Valeria

How do I get back my boards, my entire account is a blank slate! the board link that is missing is thsi - 

I subscribed to R-adjuster template and it is not being produced

Dear Miro Team,I am writing to seek clarification regarding a recent invoice I received. On 21.09.2025, I was billed $80.42 for the Starter Plan. However, I am unsure why this amount was charged, as I have not made any changes to my plan that would justify such a fee.Could you please review the details of this invoice and let me know why this amount was billed? If there is an error, I kindly request a correction.Thank you in advance for your assistance. I look forward to your prompt response.Best regards,Katjas Schule Team

Hey,I’m a member of a number of Teams. I’ve noticed recently that when I open up Miro (web, via SSO), it defaults to a certain Team. Unfortunately it’s not my main Team. I can’t work out how to change the ‘default’ Team? I’ve tried resetting cookies, and also logging out from my desired team in case there’s a “last accessed” setting, but it’s still defaulting to the wrong team.Any ideas?Thanks!David

I have a quick question.When creating items via the API, I’ve noticed that it’s not possible to specify a group during the creation request.Ideally, I’d like to assign a group directly in the item’s request body, so that all items with the same group would automatically appear grouped in the Miro web UI.Is there any way to achieve this, or is the “create group” endpoint the only available option?Thanks in advance!

Hello! The new doc function (Beta) seems very handy. But is there a way to export / copy the formatted text to another text editor? With copy-paste the formatting ist lost. CSV export seems the only option – but this is not what I’m looking for.

Здравствуйте. У нас бесплатный тариф, вчера миро медленно умирал, висел. В очередной раз пытаясь поработать на доске, что-то пошло не так, куда-то нажала, в результате на доске полная вакханалия: слои фреймов, стикеров и блоков перемешались, стали полупрозрачными, стрелки, отражающий взаимосвязи, поехали, кто куда... 😥 Можно ли вернуть на бесплатном тарифе версию доски по состоянию на предыдущий день?Быть может, разово техподдержка может с этим помочь?Пожалуйста, спасите! 😢

Okay, so I need to print one of my boards on a poster size paper because it contains a lot of information. However, I do not know how to save my board in such a way that doesn’t shrink all of the content to a tiny size! When I save as a pdf or image, none of the words are legible. Help please!

I purchased a Miro license due to free user restrictions, however now that I am a paying user, the banner telling me to upgrade persists and I’m unable to edit the board.  

I find interesting problem. I can select similar objects in board and add its to new layer.When i move one objects of this layer, all is okBut when i move some, its return to default layer.Move 1: Layer not change Move​ more than 1: red cube return to default layer  

Hello!I am a teacher from Ukraine!I am wondering if it is still possible to get a free plan for Miro for Ukrainian citizens?I would really appreciate it if you could help me!Thank you in advance😉

After working in MIRO and updating my board, I click on MIRO logo (upper left hand corner) to return to dashboard to logoff of Miro.The Dashboard never appears; only a spinning MIRO logo appears.  Even after 5 minutes, it is still a spinnning logo.In order to log off, I have to open another MIRO session and logoff from that one.Then the original session pops a message stating "MIRO is being updated, reconnecting.....", then the original session will close out.This has been going on now for at least 3 weeks.Thanks 

Dear Miro Support Team,My name is Olha, and I am a Ukrainian English teacher. I recently subscribed to the Starter Plan in September, not knowing about the free educational plan for Ukrainian teachers. I just learned from other Ukrainian educators that there is free access to premium features for Ukrainian teachers, so I would love to take advantage of it as well.I would be very grateful for the information and guidance on how to set up free access to premium features for my profile and my students. Miro helps me create structured and engaging lessons and allows students to do their homework in an interactive way.I also want to sincerely thank Miro for supporting teachers and helping us teach students during such a difficult time for Ukraine. Your help truly makes a difference.Thank you so much for your time and support!Best regards,Olha missis.olgasheva4enko@gmail.com

Some PDFs and JPEGs which are 300 or sometimes 600px resolution that I upload are blurry at any magnification. What to do? : )

Dear Miro Support Team,My name is Martina, and I am a tutor from Ukraine. Due to the ongoing war, my country is facing significant challenges, and many of us are experiencing financial hardships. Unfortunately, I am currently unable to afford a subscription to Miro, but your platform would be invaluable for my work.I teach children and adults and organize educational activities to help them learn effectively. Miro would allow me to create interactive and engaging lessons that foster better understanding and retention of the material.I kindly ask if there is a possibility to receive a free subscription to your platform. This would greatly assist me in continuing my work with students during these challenging times.Thank you for considering my request, and I appreciate your time and any assistance you can provide.Best regards,Martina Voitaliuk

Hello there,Since a few days, miro does not show the data at the top of a timeline when I go into focus mode anymore. Is there a simple fix to this problem?Kind regards