Questions & Ideas

Is it possible to get access to the Miro prototype functionality when on an education licence? 

I am an employee and have a business-account with my company. It worked for months.Suddenly I am downgraded to a free-account and do not find a way to fix it. My boss checked my account in his enterprise. I am listed as employee as usual.So I am looking for someone who can help to fix that problem, so I can log in again.

I need to formally raise my frustration regarding the ongoing issue with Miro boards not loading properly.This has become extremely disruptive to my work. I rely on Miro daily for planning, architecture design, and collaborative workshops — and having boards freeze, lag, or fail to load altogether is simply unacceptable. I’ve lost valuable time waiting for boards to open, refreshing repeatedly, and in some cases being unable to access critical content during live sessions.What makes this more frustrating is that this is not a one-time incident — it’s recurring. When you’re in the middle of delivering work or presenting to stakeholders, and the board refuses to load, it reflects poorly on us and completely breaks the workflow. i tried mor than one solution, i tried incognito mode, i tried more than 2 browsers, i tried the local app, i tried to duplicate the board and even the one i duplicated it cant load, i tried to wipe the site data, i tried to test the websocket and the webassemply

I have seen teams app facilitating the integration of third party chatbot applications. Can we do the same with the Miro? I believe that Chatbots, as ai services application will help to improve the interaction between team members. Do you think it is possible to implement the application? 

Hello,I am using my personal Miro account, but it still shows the name of my old company in the top left corner. The "Leave" button is inactive, and there are no boards in this account. Could you please help me detach my personal account from the corporate workspace so that the company name no longer appears? Thank you! 

Ho per sbaglio appena eliminato una board, in un team di cui sono admin, non ho un piano a pagamento e non ho accesso al cestino, come posso recuperarla?

I think, somehow I added three rows to our shared calendar.  No idea how, I was adding lines from/to dependent actions.I want to delete the rows, I think, but when I attempt to select the rows the entire calendar moves. I’m assuming I need to unlock something. I’ve found 3 options to unlock, and have selected each of them.  None has allowed me to select anything.  I’m also concerned that just selecting random unlocks is helping to stabilize our calendar, but have no idea what they do What do I need to do to remove the additional rows? What do the various Lock/Unlock options actually do?

Are there Rest endpoints available to work with Tables and Documents? i looked at https://developers.miro.com/reference/overview and did not see sections relating to Doc and Table manipulation. I did find I could see an object type “data_table_format” but cannot seem to do anything with it. If this api is not available, is it on the roadmap?THanks

Is it possible to make notes or stickies on the board that only the creator can see? Currently everyone has access to the board and we want to keep it that way, but just make some notes that aren't visible to everyone. Thank you.

 Hello! I really need some help since i have my assignment attached to this Miro board and now I keep getting “Board Unavailable” whenever i try to open it, My Uni just migrated from using Miro global to Miro Australia which is why i think this has happened, except this is the only document that has been affected, my older documents i can open up completely fine.Any wisdom or help would be greatly appreciated!

Dear community,I am desperate for help. For my master thesis I kept all my thought and notes on a very huge miro board within my educational account. I went on maternity leave before finishing my thesis and when I reopened my board again after a bit more than a year I found almost all the content gone (see screenshot). I am obviously desperate to get my months of work back. Since my board is locked I reapplied for my educational subscription (3 weeks ago) but haven’t heard back yet. (But I have the problem also on another account on a free plan). I also contacted the Miro Support team (sorry for not respecting the request to not double post!) but I haven’t heard back also and I am on a tight timeline.My idea now would be to pay for an upgrade and to then try to recover my data. BUT I also read that history doesn’t go back that far and in my case it has been like 17 months or so. Should I give it a shot anyway or do you have any other idea? I didn’t try much other things yet, because I

Dear Miro Team,My name is Yelyzaveta, and I am a Ukrainian English teacher. I use your amazing platform every day and I am really happy with the opportunity to create themed lessons and useful boards using your application.I would like to sincerely ask if it would be possible to get free access to the Starter version. This would help me greatly in creating more interactive lessons and supporting my students, especially in these challenging times.Thank you very much for your time and consideration. I really appreciate your support and the incredible work you do.My Miro Email: elizavetashkl@gmail.com Best regards,Yelyzaveta

Images suddenly don’t load onto the board. They are PNG images and not big in file size. If I batch upload images, only a few will actually load up. Extremely frustrating.  

When you use Miro what features or techniques help you work with others more effectively? Do you focus on templates, integrations, presentations, or something else? I’m curious what parts of the platform others find most useful for collaboration.

Dear Miro Team I am Sofiia and I am teacher from Ukraine. I use Board Miro to teach my students, it is extremely useful tool.  I would like to ask if it’s possible to get a free or discounted plan for Ukrainian teachers. To have more features like the timer and collaboration tools would really help improvew my teaching. Best wishes, Sofiia sofiiamomott@gmail.com 

For some time now, the ‘object dimensions’-feature keeps turning off all the time when I open/close a board. It used to remember my choice and always be on. Is there any fix for this?

Dear Miro Support,I accidentally upgraded to the Business plan while I actually intended to choose the Starter plan. The payment has already been charged from my account, but I noticed immediately afterwards that I selected the wrong subscription.I would like to ask if it is possible to change my subscription from Business to Starter and, if possible, receive a refund or partial refund for the difference. The upgrade was not intentional and I realized the mistake right away.Date of payment: February 7, 2026Amount charged: €696.96Thank you very much for your time and help. I appreciate any support in correcting this mistake.Kind regards,Feline van Hettema

Currently having an issue with the Miro planner and Jira integration where it will not load/connect to our Jira instance. It has been working fine and just recently I went to update and I get a failed to load or a failed to retrieve data error.Is anyone else encountering this? I have tested on and off our VPN and tried a new board and still get the same errors.When trying to update the data in the planner When trying to point to a board in Jira 

Hello, when I try to execute another request, I get the following response: {"servlet":"DispatcherServlet","cause0":"java.lang.NoSuchMethodError:boolean com.miro.apis.passport.token.v2.PlatformClaims.hasOrganizationId()","message":"java.lang.NoSuchMethodError:boolean com.miro.apis.passport.token.v2.PlatformClaims.hasOrganizationId()","url":"/v2/boards/uXjVGK1qDNg=/shapes/3458764657165104188","status":"500"}What could be the problem? The problem appeared about 1 hour ago.

Dear Miro Team,I am an English teacher in Ukraine and I am writing to kindly request access to a free or extended educational subscription to Miro for my classes.Because of the ongoing war, many of my students are learning in very difficult circumstances. Interactive online tools such as Miro help me keep lessons engaging, organise collaborative projects, and maintain a sense of community even when students are in different locations. However, both my school budget and many families’ finances are very limited, so it is challenging to afford a paid plan.I would be extremely grateful if you could consider providing me with free access to an Education plan or offering an upgrade to my existing free account so that I can use more boards and advanced features with my students.In return, I will actively integrate Miro into my English lessons, share feedback on how the platform supports Ukrainian learners, and acknowledge your support in my school community and professional networks.Thank you

Dear Support Team,My name is Vira, and I am reaching out with a sincere request for your support.I am currently living in Ukraine, where the ongoing situation has made everyday life extremely challenging. Like many people here, I am facing financial difficulties, and unfortunately, I have already reached the limits of the free plan. As a result, I am no longer able to edit my boards, which has significantly limited my ability to continue working and learning.Miro is more than just a tool for me — it is a space where I create, plan, teach, and grow. It helps me stay productive and focused even during very difficult times, and I truly value the opportunity to use it for personal, educational, and professional purposes.I would be deeply grateful if you could let me know whether there are any special programs, discounts, or humanitarian access options available for users from Ukraine. Any kind of support would mean a great deal to me and would help me continue my work despite the current c

Dear Miro Team,My name is Anna Feoktistova, and I’m an English tutor and a student from Ukraine. I would like to express my sincere gratitude for the support you’ve extended to Ukrainians during these challenging times — it truly means a lot.Miro has become an essential part of my work as an online educator. It allows me to stay organized, creative, and structured in my lessons, which is particularly important as I balance teaching with my university studies. The income from tutoring plays a significant role in covering my educational expenses, so being able to teach effectively is crucial.I would be extremely grateful if there’s an opportunity for me to access a free Miro subscription. It would be invaluable in helping me continue to create engaging lessons and maintain organization across various subjects and students.Thank you once again for your dedication to making education more accessible and supporting educators like myself.Warm regards,Anna Feoktistova

Hi, Miro community, I have a pre-release of our Miro to working No Code app integration and would love some early feedback, if you have some time please.  Video snapshot here https://youtu.be/2llbWVMtAeUInstallation URL here https://miro.com/app-install/?response_type=code&client_id=3458764651879875228&redirect_uri=https%3A%2F%2Fapp.buzzy.buzz%2F_oauth%2FmiroOnce you have signed in, DM me your email and I will provide no charge access to folk - (may need to limit).Caveats: We're current ONLY using the Miro REST API to deduce what's on the board/canvas... we hope to get access to the MCP server.. but for now it seems to be doing an OK with just the API calls.Also as we don't have Enteprise access, so we can't pull image snapshots via the API of the whole board, ... so for now,  there are going to be somethings it will miss. Hoping we'll get that resolved: -) Looking forward to your feedback on what’s really going to make this integration sing!

Hello,this might be a silly question …I am trying to get line jumps to work but so far have no luck in doing so …I have tried them with existing and new boards (just to make sure) but no availI am selecting the line type , enable line jumps and been trying various shapes/options but none seem to work. Anyone has run into this ? Figured I would ask in case it is something simple :)  

I was using Miro AI to create a 10-year schedule for planning various items. An error occurred midway through. After that, even when I  asked to AI to add some milestones settings to the schedule, AI  generated an object for a different table instead of the schedule, and the original schedule was no longer updated.