Questions & Ideas

trying to get access to my miro board , i have not added anything on the board and in one night it’s not accessible . things i tried : -incognito mode-clear cache -different browsers - tried on PC and ipad Im able to to access to the tools but not move on the board or see anything in it .could someone help me out figure this out ? 

Hi Miro team,I'm trying to connect the Miro MCP server to Claude (Anthropic's desktop app) and consistently getting an "Invalid or expired consent token" error on the authorization page.What happens: When I click Connect in Claude's Connectors tab, the Miro authorization page opens showing "The application Claude wants to access the MCP server Miro MCP." However, before I can click "Allow Access," the consent token has already expired. The error appears immediately or within seconds of the page loading.Callback URL: https://claude.ai/api/mcp/auth_callbackWhat I've tried:Multiple browsers (Chrome, Firefox, etc.) Incognito/private browsing mode Being logged into Miro before starting the flow Clicking "Allow Access" as quickly as possible Repeated attempts over multiple sessionsNone of these resolve the issue. The token seems to expire before the consent page even fully loads.Environment:Miro MCP URL: mcp.miro.com Client: Claude desktop app (Cowork mode)This appears to be a server-side is

Hello, I can’t apply for my free educator program. Application form says:  There was an error submitting your form. I suppose it won’t recognise my buisness mail @sch1415.ru. Can you submit a ticket and help me?

Hello Miro Support,I would like to apply for the Miro Education Plan.I am officially attached to my university for the purpose of preparing a PhD dissertation. I am conducting research and preparing for postgraduate studies. I also work as a Chinese teacher at this university, but I do not have an official profile on a website or .edu email address because my university does not provide one for my status.However, I can provide official proof of my affiliation.My information:Full name: Anna SadievaEmail registered with Miro: anechka.sadieva@yandex.ruUniversity name: Minin Nizhny Novgorod State Pedagogical UniversityCountry: RussiaRole: Affiliated person / attached researcher (equivalent to postgraduate student in terms of academic work)I can provide: https://mininuniver.ru/attachments/article/7359/Приказ%20о%20прикреплении%20для%20подготовки%20диссертации%204238%20от%2030.09.2025.pdf The official decree confirming that I am affiliated with the university: Please help me apply for the Ed

Dear Miro Support Team, My name is Danylo, I'm from Ukraine, I recently started actively using the Miro platform, I'm incredibly happy that I found this software. I would like to respectfully ask whether it would be possible to receive free access that your company offers for users affected by the ongoing situation in Ukraine.   I use visual collaboration and brainstorming tools to work on creative projects, organize ideas, conduct research, and solve various creative and educational tasks. Miro would be an extremely valuable tool for my work and personal development.  Unfortunately, due to the difficult circumstances I am currently unable to afford a paid subscription. At the same time, access to Miro would significantly help me with my tasks.I would be sincerely grateful if you could consider my request and let me know whether there are any options that might be available in my situation.Thank you very much for your time, understanding, and consideration. 

Hi, My workplace is looking at getting a Samsung Flip Pro for work and we are just wondering how Miro works with this device. I have seen relative topics that don’t really state whether or not it works. Would you be able to share any information on this?https://www.samsung.com/uk/business/smart-signage/interactive-display/flip-pro-wm85b-interactive-display-85-inch-lh85wmbwlgcxen/This is the device we are looking at getting.Thank you,Luke

I’m trying to use the Miro MCP to export complex system maps from my AI agent to Miro. The issue is that it always creates maps in the format of flow-chart or mind-map, instead of a proper system map with components, relationships, actors etc. I’ve also tried to use Miro’s AI function but that is also not able to generate these maps. What can be done to resolve this?The alternative is using Kumu which is better but my enterprise account is with Miro so would prefer to use that.

Ich habe doppelte Rechnungen für mein Abo erhalten und auch bezahlt. Wie kann ich Miro kontaktieren und um Klärung bitten?

Hello Miro Support Team,My name is Olha, and I am from Ukraine. I use Miro for studying, teaching and creating interactive lesson materials for my students. Due to the ongoing situation in Ukraine, it is difficult for me to afford a paid subscription at the moment.I have heard that Miro may provide support or free access for Ukrainian educators, and I would like to ask whether I might be eligible for any available support, educational plan, or free upgrade.I would be happy to provide any documents or additional information if needed.Thank you very much for your time and understanding.Kind regards,Olha

My most important Miro board won’t open - neither in the browser nor in thedesktop app. I already tried clearing the cache and opening it in an incognito window, but nothing helped. My other boards load normally, only this one gets stuck loading. The problem started after I tried copying an HTML code snippet generated by Claude AI into the board. What should I do?It looks grey like this 

Hi, I created an integration with miro that I just want to use it myself. I don't want to publish it. I have my own git repo and developed a codex skill. I think I had to create a developer team for this, and now I'm dealing with this developer watermark. Is there any way I can get rid of the watermark without having to publish my app? I have a paid plan. I want use Miro to work with my clients and I don't want them to deal with this huge Developer Team Watermark. 

HiSometimes when I am writing on a board, the pencil suddenly stops writing. Earlier I thought that it was because of the pencil’s low battery because when I took another pencil, I was able to continue writing (maybe the correct term is ‘stylus’ instead of pencil?).But today one of my pupils had the same problem on her iPad. Writing in GoodNotes worked fine though. So we used an alternative for Miro and worked there.  Do you know that problem?

Dear Miro Support Team,My name is Anastasiia, and I am a private tutor from Ukraine. I am writing to kindly ask if there are any opportunities for Ukrainian educators to receive free or discounted access to Miro’s premium features.Due to the ongoing war and difficult economic situation in my country, it has become financially challenging to maintain a paid subscription. However, Miro is an indispensable tool for my work. I use it daily to create interactive lessons, organize learning materials, and provide a high-quality educational experience for my students during these challenging times.I would be deeply grateful if you could consider my request and provide access to a free subscription or an education-related plan to support my teaching activities.Thank you for your time, understanding, and continued support for Ukraine.Best regards,Anastasiiaanastasiasergienko22@gmail.com

I must be pressed some combo of commands that disconfigured my Text function.I used like 2 mounths without a problem, but someday using it, i tried to type something then textbox became strange… When I start typing, the letters don’t mantain position and only when I finish and click outside of the textbox I can see the full message.When I use Sticky Notes, for example, it write normally. As I type, the all text can be seen, not only last letter typed.The problem is only on Text. I recorded my screen to show better how it is, but I can’t find a way to upload it here :( 

Hello Miro Team,My name is Svetlana Evseeva I am a professional freelance Spanish teacher registered as a self-employed professional (Autónomo) in Spain. I teach Spanish as a foreign language to individual students.I would love to use Miro for Education, but your automated form rejects my application because I use a personal Gmail address (svetlanamachtakova@gmail.com) for my teaching practice and do not have an .edu or institutional email. As an independent educator, I legally operate under my personal email. I have all the official tax and professional registration documents issued by the Spanish government (Alta en Autónomos) to prove my teaching activity. Also, I have a personal account in Instagram: https://www.instagram.com/se_espanol/Could you please review my case manually and let me know how I can submit my documents to get the Education plan?Thank you for your time and understanding! Kind regards, Svetlana Evseeva 

When creating a diagram the shapes are defaulting to a really large font.  How do I update the default so that I don’t have to change the font size for every single box (and yes I realise I could copy and paste but I am looking for a default setting.

Hello,sometimes not always the board won’t load. It’s always stuck at the Miro logo or the site isn’t fully loading.We also get a lot of erros in the browser dev tools. Any help would be greatly appreciated!

Hey,When I move a board from private user to company organization who gets access?Do I as creator retain sole access or does the entire organization get access or maybe only the administrators of the organization? Do I lose ownership?Thanks.

Татьяна Протасова <taniseichuk.21@gmail.com>   17:47 (21 минуту назад)       кому: billing_requests Dear Miro Team,My name is Tetiana, and I am an Italian language teacher from Ukraine. I would like to kindly ask if you could consider providing me with a free or educational subscription to Miro.I use online tools extensively in my teaching practice, and Miro would be an invaluable platform for visual learning, interactive exercises, and collaboration with my students. Due to the ongoing situation in Ukraine, purchasing a paid subscription is currently very difficult for me.Education and my students are extremely important to me, and access to Miro would help me continue teaching effectively and creatively during these challenging times.I would sincerely appreciate any support or opportunity to use Miro through a free or discounted educational plan. Thank you very much for your time and consideration.Warm reg

Hello Miro Support, I am a high school student and would like to apply for the Miro Education Plan. I do NOT have an educational email address (my school does not provide *.edu emails). However, I can provide official proof that I am currently enrolled. My information:- Full name: Николай - Email registered with Miro: ko0spelov@gmail.com- School name: СШ 42 г. Гродно - Country: Беларусь- Role: Student I can provide:https://drive.google.com/file/d/1rfHsFoExyzF7hkGmI0LAFHQefaZ5_ea3/view?usp=sharing Please help me apply for the Education Plan manually. Thank you!

Hello, since yesterday suddenly, in presentation mode, the presentation stopped animating from one frame to another and now displays one frame at a time. Now, anything outside the frame appears black in contrast to the day before when the whiteboard was visible.

My Miro QR Stickies are missing their refresh function! Please let me know how i can fix this without creating new QR codes. codes!

Whenever I open a board, it opens this annoying side panel prompting (haha) me to check out Miro’s AI companion tools or whatever. I can close it manually, but doing so every time and having it show up when I really will just close it every time is frustrating and tedious. Other help tickets have resolved a similar issue by clicking the three dots and disabling “run on board start up”, but since I’ve never used Sidekick and never will, I don’t have that option.The panel on the right is the one I’d like to get rid of. As you can see, there’s no “...” button by the “x” or “+ Create” buttons in the top right.For accessibility, it should be an option, but it’s notNo way to turn it off here, either… “Start view” only impacts the crop of the initial view, not the tabs presentShouldn’t I be able to toggle what options I see or don’t see on a board on startup?My preference is to not have the AI panel load on start up, but Miro doesn’t seem to think that’s an opinion I can haveAbove are all the

Hello Miro Team,My name is Aman, and I’m a university student from India studying at Saheed Captain Vikram Batra College.I recently applied for the Miro Education Plan because I use Miro quite a lot for coursework and group projects. I mainly use it for brainstorming, organizing notes, mind maps, and planning assignments with classmates.The issue is that my college does not provide institutional or .edu email addresses, so I’m unable to complete the standard verification process. However, I can provide proof that I’m currently enrolled. I can share documents such as:• Student ID card• Screenshot of my college portal showing my name and enrollment details• Semester fee receipt or payment confirmation• Bonafide/enrollment certificate• Current semester timetable or marksheetI’d really appreciate it if my application could be reviewed manually, or if there’s another way for students like me to verify eligibility without a college email address.Thank you for your time. Please let me know if

I am struggling to understand how to update/refresh Smart Screenshot from Miro that I have embedded into a word Document. I thought this might be a great tool to publish internal SOPs, by designing those The Microsoft marketplace for add-ins mentions “Refresh visuals in one click to keep content aligned with your latest updates”, but I see nowhere to click to do this.On Miro’s website, they mention this:Content embedded through the Miro side panel maintains a connection to the original Miro board. While it doesn't automatically sync, you can refresh the embedded content to ensure it reflects the latest version of your Miro board.https://help.miro.com/hc/en-us/articles/28926464707858-Smart-screenshots-for-Microsoft-OfficeYet it does not explain how to refresh the content….Does anyone knows how to do this? Or is this a bit a of a lie, and refreshing means to re-embed each time? In which case, this is hardly a better tool than Sniping tool imo.