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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8272 Topics
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Steve MachesneyNew Here
asked in Ask The Community
Cursor misbehaving

Hello! When I click into a topic to edit the text I can’t click between two letters and insert additional characters. The cursor is instead selecting letters and deleting them as I type. Tried a hard refresh to no avail. Help please!

2
S
3 years ago
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Thomas LarssonBeginner
posted in Developer platform and APIs
Looking for a way to export Miro data (postit, frames, text) to Google Sheet

Export to CSV is quite poor and I cant sort from that data. I could go through API:s but I thought I ask first if anyone had done that?Small map that I use. 

3
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3 years ago
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sabeeNew Here
asked in Ask The Community
Adobe XD syncronisations doens't work

I’m super excited about the new XD integration, since it helps update all my team mates. Unfortunately the synchronisation doesn’t work properly. I need to mark every single XD artboard to update them update only worked with the first single-updated artboard. Since then nothing happens, when I click on the XD button why is there the reload button? It confused me, because I thought, I need to click on this in order to update my artboard.Please fix! :-) 

1
David Grabner
Mironeer
3 years ago
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Tom CBeginner
asked in Ask The Community
Educational account , number of editable boards ?

How many boards are our allowed with educational licence? .. suggests only three but I had thought that was for the ordinary free account ?? Tks T

2
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3 years ago
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Ana XimenesBeginner
asked in Ask The Community
Uncoupling Shapes and arrow

I am new to Miro and created my first process map.  How do I uncouple the shapes and arrows so I can add or insert other shapes as I learn new things about the process.

2
A
3 years ago
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Daniel ComollattiNew Here
asked in Ask The Community
Connected - re connected - ever few seconds?

Impossible to work on a board as it keeps loosing connection?

1
Robert Johnson
3 years ago
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Laura L. AgostiniBeginner
asked in Ask The Community
2 devices

Can I log in to 2 devices at the same time on the same sign in?

4
L
3 years ago
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Nigel HalliwellBeginner
asked in Ask The Community
Sharing Boards

I had two FREE accounts with Miro (one personal and one business).  I recently shared all the boards from my “personal” account (as I couldn’t just share an individual board) with my work colleagues for them to look at.  They accessed it by logging into our FREE ‘business’ account.  Unfortunately, the three boards from my personal account then replaced the three boards that were already there in the business account as you are only allowed a maximum of three boards.  I had expected them to be able to view my personal board without that happening and now important work we had previously created collaboratively in our “business” account has been lost.  Why is this and can that work ever be recovered?  We would love to upgrade to a paid plan and have more than 3 boards but our management won’t give us sign off and are insisting we use Microsoft Whiteboard instead which is woefully inadequate and nowhere near as good as Miro!!  My colleagues are now reluctant to use Miro at all (even the F

2
N
3 years ago
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Anne CecchiNew Here
asked in Ask The Community
Assign multiple people to a card

Hi!I’m working together with a group of people in Miro. I would like to assign multiple people to 1 card. I think you can only assign 1 person per card now, is that correct?If it is not yet possible to assign multiple people to a card then I would like to see that appear as a function in the (near) future.

2
Robert Johnson
3 years ago
Wesley Jean de Jesus Ramos
Wesley Jean de Jesus RamosNew Here
asked in Ask The Community
Miro on another server?

Hello I wonder if we have the option to download it and raise a server in our own infrastructure. In other words, install miro and install on our server, instead of using it directly on his server, is this possible?

3
Marina
Mironeer
3 years ago
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AndrewGNew Here
asked in Ask The Community
Is there a way to turn off shortcuts in browser?

Miro is hijacking the shortcuts I typically use to toggle between tabs in my browser on Mac. For instance, if I want to check an email in tab 1, I hit command + 1 expecting to see my inbox but instead the miro board just zooms out to the stratosphere.

1
Robert Johnson
3 years ago
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Ariel ChesleyNew Here
asked in Ask The Community
How long does a board exist in Miro for Education license?

We are trying to ensure that boards can be saved and archived over time so that future students will be able to view past work. Is there a time limitation on any of the boards depending on the account or do they stay up for an unlimited time?

1
Marina
Mironeer
3 years ago
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marg laingBeginner
asked in Ask The Community
I don't see the option to change board owner

I am the board owner. I have a free account. I need to transfer ownership of this board to someone else, so they can keep the board and I will eventually leave it entirely. I read the instructions to change owner, but I don’t see the ‘is owner’ option in the menu. I did invite the other members individually to the board. Am I missing something? 

10
Robert Johnson
3 years ago
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mulinPNew Here
asked in Developer platform and APIs
Autoincreasing Team Size with API

Hello everybody, i send invitation via API to new member and get error with message: 'User limit exceeded'. It all because there is 0 seats remaining, but when sending invitation from browser, it allows to expand team seats.Is there any possible way to send invitation via API with auto-increasing team size?

1
Daniela Gavidia
Mironeer
3 years ago
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Naomi CNew Here
asked in Ask The Community
How can I add additional points to a line (using the simple timeline template)

I am using the simple timeline template which has a straight line with points, and sticky notes. The template includes 3 points on the line, and I want to:add more points move the points to allow for different spacing between themI have searched various posts and help articles and can’t find out how to make these simple changes. Any advice much appreciated!

2
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3 years ago
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Wenzel MehnertNew Here
asked in Ask The Community
Teams & board visibility

Hello, is there a way to change the visibility and accessibility of the board for the team? I have a team of several members but not all boards should be visible for all team members.Can you tell me how to proceed here? Thanks! Best,Wenzel

5
Robert Johnson
3 years ago
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Mayara GarciaBeginner
asked in Ask The Community
Miro asking to login

Hello guys! I’m having a problem with my MIRO boards. When I invite people to collaborate with me, some of them are allowed to enter as guests (as usual!), but others are asked to login! It doesn’t matter what we do, they can’t acess the boards if they don’t login.This happens especially when people are accessing the board for the second time! Is this happening with someone else or just me? Any tips on what to do? Thanks! 

5
Robert Johnson
3 years ago
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Matthew BellamyBeginner
asked in Ask The Community
Set font attributes to specific words in a shape

Hi - I’ve a shape on my board which reads “Start” and immediately underneath it (but in the same shape) I want to add some context like “Customer wishes to top up their account” in small text (like 6pt vs the 12pt I’ve used for the word “Start”). I expected to be able to select the text I wanted to apply this specific treatment to, apply the changes and for it to just change that selected text - but it seems to apply to the whole shape.Needs to be part of the shape really as I want that text to stay with the shape as it moves. Granted I could create new text and GROUP it, but that’s too complex / long-winded.Misunderstanding of how to use it on my part or a feature not yet developed?

2
Robert Johnson
3 years ago
A
Alexander LesnevskiyNew Here
posted in Ask The Community
Collaboration toolbar disappeared

Google Chrome, MacOs Catalina 10.15.7Yesterday the toolbar was there. Now it’s gone.

4
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3 years ago
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Bert de SwartNew Here
asked in Ask The Community
Editing Jira cards with Edit icon: How can I customize the fiields

Editing Jira cards with the Edit icon what determines the fields that can be edited and can it be customized?Currently some fields are shown, that we never use, while certain fields we do use cannot be editted not even if we confige them to show on the card.This does not seem logical and I was wondering if Miro reads the fields from some definition in  JIRA.Perhaps somebody can help me out here?

1
Anton Kuksin
Mironeer
3 years ago
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Leo CavesBeginner
posted in Ask The Community
Notes vs Comments

Hi All,Quite new to Miro, but just started a 5 day online workshop using a (fairly elaborate - at least to us) board. One board, multiple frames for different activities. Sticky Notes, Notes, Comments…How to keep track of stuff?  with a view to capture and post-hoc analysis. Stickys are nice and visual, but can you capture the text from them in a download?Notes: this looks like a good candidate for a central comments and reply function: Its not a gratuitously spacial and colourful as Stickys, but you can CAPTURE it…So, I was spending time copying some text on-board Sticky Notes, including any added comments and pasting them into the Notes section (as the participants did not want seem to want to be constrained to the linear notes format). I even took the time to add comments on the Stickys - as comments on Notes, including adding people’s names in @’s etcl And at the end of the day, I downloaded the Notes, only to find that they do not include any comments that were added to Notes…This

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3 years ago
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PaulhNew Here
asked in Ask The Community
Exporting Card Content

Is there a way to export the cards on a board? Exporting content to an image or PDF only shows the title, or part of it. Can the card content be downloaded or exported to image or PDF, even from the card view?

4
Robert Johnson
3 years ago
Fredrik Wendt
Fredrik WendtContributor
posted in Developer platform and APIs
Lock & Hide Frames via REST API

We run workshops and trainings, usually with about 100 frames/exercises. For every class/workshop, these are copied from a template and there’s usually some manual tweaking to be done by the trainer. I set out to write a simple tool that would unlock & unhide all frames, let the trainer make some tweaks, and then run the tool again to lock (in place) and hide (to prevent peaking ahead) all frames.I was surprised that frames are readonly. Is there any workaround to this issue of having to click at least 200 times (lock, hide) to get ready to run a workshop?

5
A
Mironeer
11 months ago
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Nick SchwallerBeginner
asked in Ask The Community
Adding multiple images, auto-array creates wide spaces

When adding a group of images to a Miro Board it gives option to array them. Great in theory but it always seems to place them with Massive spaces in between as well as as tiny thumbnails. is there a way to get the array to be more condensed? We always then have to go scroll around to find the images and gather them back together closer. 

1
Robert Johnson
3 years ago
Markus Smet
Markus SmetMiro Hero
asked in Developer platform and APIs
Is it possible to capture the CardID and Title props. of a Jira card in Miro?

Is it possible to capture properties of a Jira Card on a Miro board? I am wondering if the Jira card extends a Card Widget which means Jira Cards can be called via the SDK’s read method?

2
A
1 year ago
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