Skip to main content

Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8456 Topics
B
Ben TrottBeginner
asked in Developer platform and APIs
Rest api rate limits

Is it possible in anyway to expand the rate limits for certain api calls? If so what’s the process for this?

1
Daniela Gavidia
Mironeer
3 years ago
D
Dileep KumarNew Here
posted in Ask The Community
Unable to receive password reset email for Inactive Team Admin

Hello, Team Admin for Miro left the org in November. We activated the email address and tried Forgot Password option. However, we do not receive the password reset email from Miro. Please help. Rgds

1
Robert Johnson
3 years ago
C
CJ GomezBeginner
asked in Ask The Community
Google Drive integration: Permissions

Hello. We want to share files in our Miro board using links. However, it requires us to allow Realtime Board to access our google drive. We are worried that it may delete files from our google drive without us knowing or on accident.   

3
N
3 years ago
J
Joe MartinezBeginner
asked in Ask The Community
Access revoked - New Account - Admin - First Board

I just set-up a new account, i’m the only team member and admin. Went to create a board and when it loads I get, “Access Revoked” Sharing settings for this board have changed.”I checked my cookies. I checked the forum. I checked I’m the only active user. I checked my credentials are correct. I deleted the board and open another one and repeated across multiple types of boards.No luck. Every time I get, “Access Revoked” Sharing settings for this board have changed.”It has to be something simple but I can’t figure it out. Any recommendations?

3
J
3 years ago
R
Rishi GuleriaNew Here
asked in Ask The Community
Lost Our Board

Hi,We have recently lost our Board and there were lot of things that were there.Please help us to recover the same if possible.How we can contact the technical team in Miro?Thanks

2
R
3 years ago
A
Anand GudimanchiBeginner
asked in Ask The Community
Presentation Mode

Hi I have a many long screenshots with my data captured for each screenshot, now when I use presentation mode, how can I click a link to show a particular screenshot ? Do I have frame each screenshot separately to be made visible ?

3
Kiron Bondale
3 years ago
D
David CornerBeginner
asked in Ask The Community
Reverting changes

I have made changes to a existing board, then duplicated it and I desperately need the original Miro board (before having made any changes or duplicated)How do I do this?https://miro.com/app/board/o9J_lc8s4Oo=/Besides community is there an actual Mirocustomer service?

1
Kiron Bondale
3 years ago
D
Daniel SchaufelbergerBeginner
asked in Ask The Community
templates in german

Is it possible to publish templates in german on miro verve?

2
Mariam Danielian
Mironeer
3 years ago
T
TRICIA CARLOSNew Here
posted in Ask The Community
Invisible Notes and Comments

The past week when I go to use the sticky notes or the comments tools they are both coming up transparent or invisible.  The sticky note will not stay colored, it is transparent and the comments are not viewable at all unless you select the comments from the bottom tool bar.  How can I fix this? 

1
Soumyadeep Mandal
3 years ago
M
Michiel YkemaBeginner
asked in Ask The Community
Timer function changed?

Does anyone know if, and why, the timer function has changed overnight? It now doesn't seem to support hours in countdowns anymore and won't go higher than 99:59 minutes. This is a problem for me as I often host asynchronous collaborations where I allow input to be given over the course of one or more days. Participants really like there to be a countdown for how much time they have left… But maybe I just accidentally toggled a setting? There's no change visible in the Change log but the Help article has been changed...

3
M
3 years ago
S
SathiaBeginner
asked in Developer platform and APIs
Export button not available

I am not able to see the export icon in my miro board in the top left corner, someone please help me  

14
Max Harper
3 years ago
A
anevBeginner
asked in Ask The Community
Lock everything, then search - search not working properly?

I have several frames (properly named). I highlight/choose all the elements/frames and lock them. When I do a search and click on one of the search results item, it’s not zooming me in to that searched element or highlight it. Is this a bug?

1
Robert Johnson
3 years ago
G
GH LeeNew Here
asked in Ask The Community
How Can I Restore a Deleted Board

I’m a free plan of miro. I accidentally erased my board. I want to restore the deleted board, but I can't see the Trash button. I know that free-plan users can restore deleted boards, so how do they restore them?

5
Robert Johnson
3 years ago
S
SJWBeginner
posted in Ask The Community
Image export for system maps

I’m using the free account and although I’m grateful I can export an image - is there any way that this can be created in MIRO to be readable once exported for a document? I’m creating system and causal loop maps and need them for my research paper.  

3
mlanders
3 years ago
C
cgemNew Here
asked in Ask The Community
How do I delete a single object?

I am just starting out with Miro, and evaluating this for potential use by my team and others.  I am struggling with some basic features though.  I want to simply delete an object from the board.  I am surprised that this is not accomplished with the delete, backspace, or escape keys, nor is it covered in any of the tutorials, articles, community posts that I’ve seen so far.  It seems like a pretty basic feature.  I am sure it is something obvious that I am missing.

3
D
3 years ago
B
Brian ShanoNew Here
asked in Ask The Community
Getting logged out every 90 mins

I’m being logged out every 90 mins. I’m finding it quite disruptive as I often have multiple miro tabs open for reference. I wouldn’t really consider the Increase from 30 to 90 mins “good news” It seems a simple thing to be able to fix and return to a more normal session timeout of say 30 days. Is this possible?

1
Kiron Bondale
3 years ago
A
Anant AgrawalMiro Hero
asked in Ask The Community
Unable to view moved boards from another team

My company admin has moved boards from one team to another. However, I am unable to view the boards moved into the new team. I am classified as TEAM ADMIN for both these teams. Company admin does see that the boards have been moved to new team. But with my account I do not see any of those boards moved.

4
A
3 years ago
A
Anant AgrawalMiro Hero
posted in Ask The Community
On many boards I see VIEW only option even though I have TEAM ADMIN rights

Earlier I did see full EDIT rights for same MIRO boards.

7
Robert Johnson
3 years ago
A
Anant AgrawalMiro Hero
asked in Ask The Community
I am unable to view EDIT option for ANYONE WITH THE LINK option

When I click on SHARE, then ANYONE WITH THE LINK is missing EDIT option. I did see EDIT earlier. Has anything changed in MIRO tool?

2
A
3 years ago
O
Ollie BlackNew Here
asked in Ask The Community
Deleting Team Admin who no longer works at company

Hi all,    Apologies of this is not the correct place for this question (couldn’t find a way to context Miro directly).    I need to delete my Miro team admin as they haven’t worked at this company for several months. Does anyone know a way that I can transfer admin to a different team member?    Thanks

5
Robert Johnson
3 years ago
K
KatriNew Here
asked in Ask The Community
Guest editors can't access public board with password

I have shared my board as “Anyone with the link can edit” and added a password to the board. Still, most of the collaborators that I have shared the board link to can not access the board at all. They can only access the page where the password is asked, but after applying the password, the Miro-logo just keeps on rolling, and nothing happens. Can anyone help? I am thinking is this issue related to company’s firewall or something, as they are from different companies. For my company’s colleagues accessing the board seems not to be an issue.I have a team plan.  

1
Kiron Bondale
3 years ago
T
Trans PerformNew Here
asked in Ask The Community
One of our participants has deleted something on the board and logged out...

Hi Community :)After a workshop one participant has accidentally logged in again, deleted major information, logged out, realized the mistake and tried to fix it - but couldn’t.Is there any way for us to restore the information?Thanks in advance for your help.Kind regardsManuel

1
mlanders
3 years ago
S
Sandi DufficyBeginner
asked in Ask The Community
Can turn off change highlighting be added as a board setting?

I’m using boards to consult with big groups of stakeholders and maintaining the same link it key to the ongoing conversation - however I don’t want the pink change highlighting coming up for them all as there are various degrees of capability and it’s a real visual set back with some stakeholders. 

2
S
3 years ago
A
Anand GudimanchiBeginner
asked in Ask The Community
Text Box size and format

For me, the text box is literally unusable. Is there any settings which must be changed ? Here is the problem,When I select the text box, I get a line and it expands to box when the font size is ridiculously high and size entire Miro page, I cannot get the size of the of text box to my desired size I am not able to format it and use as it is just a line

4
A
3 years ago
J
Jo CNew Here
asked in Ask The Community
moving an image and text together?

I read in Miro’s help guide that you can move multiple objects at once by holding down shift while selecting them, but I am wondering if there is any other function/setting that could allow an image and text to be attached to each other and move as one piece on the board? The usage for my board involves clicking and dragging text to different sections, and I am wanting to add pictures to each text box to move them as a unit. A follow up question to this (I’m fairly new to miro): is there a certain template that would be most ideal for being able to incorporate images / move them around with blocks of text? I had been using Kanban but am seeing that adding images might not work here due to the format of the template and the movement of the text boxes being limited to their designated spaces in the chart. Thank you!! 

1
Robert Johnson
3 years ago
Terms & Conditions