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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8933 Topics
Elia Greenberg
Elia GreenbergBeginner
posted in Ask The Community
What do you think about the new features?

Hey everyone!I am designing a Miro Workshop mode as a personal project,I just created a Prototype for a new user role and would love to hear your thoughts!this is the prototype:(you can open full screen mode by pressing the F key) Have a great day!

562
Elia Greenberg
3 years ago
E
Erich ZieglerBeginner
asked in Ask The Community
Inviting participants for seminars

HI everybody, which payment plan do I need to be able to invite named guests for seminars? I don’t need them as team members because, they are only working on Miro for a couple of days. Thanks in advance for some help.

242
Robert Johnson
3 years ago
K
Kathleen Leedham-GreenNew Here
posted in Ask The Community
Is there anyway I can lock an object’s location while still allowing people to use the object?

I’m a seasoned user and this is driving me mad. I spend ages designing a collaborative worksheet with multiple frames. If I lock it my users can’t edit it. If I don’t lock it they end up moving and/or deleting everything.Is there anyway I can lock an object’s location while still allowing people to use the object?I cannot tell you how important this feature is...

481
Kiron Bondale
3 years ago
Jonathan Appel
Jonathan AppelBeginner
asked in Ask The Community
Has the mouse navigation mode changed for new accounts?

Hi.I have a couple of Miro accounts and I’ve noticed that the Mouse navigation mode behaviours differently between them.On the newer account when using the select tool the left mouse button will drag a box I have to hold the right mouse button to pan around. On the older account left mouse pans and I have to hold shift to drag a box.Is this a feature change? 

2073
Robert Johnson
3 years ago
M
michaelcseegerNew Here
asked in Ask The Community
Widget SIze

I am new to Miro. Have been playing mostly with Swim Lane process diagrams. Recently, any of the cards I’ve dragged onto the board have been too small to see and I can’t even drag them larger. Any suggestions would be most appreciated. Thanks,

332
Robert Johnson
3 years ago
S
simeon.michelNew Here
asked in Developer platform and APIs
Add image to the board with api call (or the SDK)

Hello,I am developing a chatbot application to guide users through the process of data analysis.In this context, beside of the chatbot, I need a visualization tool that allows user to follow the different steps of data preprocessing and data analysis.My Idea was to use Miro for this visualization tool. Indeed, I could iteratively fill in the board with the information produced by the chatbot at each interaction. For example, when a user uploads a new dataset to the chatbot, I could add a shape containing some summary statistic about that dataset. Or, when a user asks what are the attributes of the dataset, I could add a shape containing the list of the attributes.I very much like that idea because it would provide a customizable visualization tool, where user can rearrange the widgets produced by the chatbot.The simplest way to achieve that is to use the Miro API. This way, I can send a call to generate a widget each time an operation is performed. However, I would like to have images

4987
Robert Johnson
3 years ago
A
Alex SmithNew Here
posted in Ask The Community
Container

I am new to Miro but I’m trying to understand which objects are defined as containers and which ones are define as objects(shapes).  I’ve tried to treat some Container looking object’s like container’s but they function as a object.  One thing in particular is the brainwriting template, at first I thought it would operate as a table of sticky notes but it operates as an organized group of sticky notes where the stickies over lap and do not automatically adjust to the change in size of the other stickies.  Can some one describe or define the pattern or definition of what is an object and what is a container in Miro?  Thank you for your help.

14491
Kiron Bondale
3 years ago
M
Matt ClarkeNew Here
posted in Ask The Community
Enterprise plan not being assigned/recognised

Hi,  SO my company has an enterprise plan and I’ve been assigned a licence and sent an invite form the admin. I’ve accepted the invite but when I log in it still says I’m on the free version and need to upgrade? Are there any other steps I need to do to?  Thanks

321
Katharina Warkentin
Mironeer
3 years ago
C
CharityAdamsBeginner
posted in Ask The Community
@mention tag outside of your team

Is there a way to use tag visiting users while they are in the board.I do not want to use @board.  I want to tag a client is who is using the board for a specific project and then moving on. 

5633
Robert Johnson
3 years ago
H
Hugo Gerard PaletNew Here
posted in Ask The Community
I unsubscribed from the premium account but Miro continues to charge my credit card

Hola soy de argentina. Di de baja la cuenta hace 2 meses casi, y me siguen facturando el servicio.¿Por favor, me pueden reintegrar estos meses que me cobraron de mas y darme la baja definitiva?

271
Robert Johnson
3 years ago
J
Ju LeeNew Here
posted in Ask The Community
How do I figure out who is my admin?

Someone set up a Miro account before I joined the company. How can I find out who is the admin or take over the account as admin? (I’m trying to upgrade the plan)

3501
Robert Johnson
3 years ago
H
Helena HurstNew Here
posted in Ask The Community
No Reply From Support

Hi EveryoneI’ve submitted several support requests but have not received any replies.Is there a direct contact email for support because the support request page no one seems to be answering.

1672
Eva27
Mironeer
3 years ago
S
Shantanu RathodNew Here
posted in Ask The Community
Window version app sign in problem

Your Windows Version still sucks in Sign in with google. And when sign in with email and password it showing blank screen. Please fix. It’s hopeless this big tech company isn’t able to produce app that sign in with google 

881
Eva27
Mironeer
3 years ago
X
XiayingBeginner
asked in Ask The Community
Technical difficulties using design Sprint template

The component size of design sprint template in board is way larger than the others Once added, the design sprint template is hard to be deleted from the board via multi-selecting -- Because many frames in it are locked. Do you also have the similar experiences?

281
Kiron Bondale
3 years ago
M
MLamaaNew Here
asked in Ask The Community
MIro board is not loading

Hello  i have a paid account, and all boards are working perfectly, but suddenly one specific board is not opening, it’s keeping loading for infinite time, with black background some times what is have tries Open from APP on mac open from safari on macopen from fire fox on macopen from Chrome on macopen from Brave on mac [multiple machines ]Open from APP on windows open from Chrome on windowsOpen from APP on windows open from safari on iPhoneOpen from APP on iPhone  Checked on different connection, with and without VPN my http://websocketstest.com/ is fine.Tried from company main team, from my account as team member, and from public account using public link.duplicate board and check new one,download backup and restore it and check restored oneand unfortunately still stuck in the same situation, noting that all other boards are working fine.

2061
Kiron Bondale
3 years ago
A
Ahmad FotovatNew Here
asked in Ask The Community
Windows app won't open, uninstall or update

I recently updated my Miro Windows app and after that it doesn’t work any more.When I try to open it says:System error: the code execution cannot proceed because ffmpeg.dll was not found. Reinstalling the program may fix this problem.When I try to uninstall it says:Windows cannot find C:\……..\REaltimeBoard\Update.exe. Make sure you typed the name correctly, and then try again.And when I want to install the app again, it says:There was an error while installing the application. Check the setup log for more info and contact the author. Any ideas what I can do?

8743
Kiron Bondale
3 years ago
D
dannyobrazBeginner
asked in Ask The Community
Silent Hill Controls

Hello! Could you tell me please, why do I have this on my free account for studies:  And this one on my pro acc for work:  Same PC, just incognito tab (1st screen) and the usual one  I want the first type controls to be used on my both accs… Thanks for any support!

2227
F
3 years ago
N
Natti NottiNew Here
asked in Ask The Community
AWS architecture icon app is not installed

Hi all,I can’t install AWS arch icons. Whenever I click “Get App” Miro redirects me to the main page. Any ideas how to fix this?

18203
N
3 years ago
C
Cameron CraigNew Here
asked in Ask The Community
Help with interactive board features❗ Question❓

Hi All,I’ve been asked to help support a team who are using miro boards in their training courses. We’d like to be able to check previous versions of a board so attendees can check on what it looks like when the board has been populated - this is specifically for when carrying out training exercises with course attendees. Or a button that shows what the exercise looks like when populated - either would be good :) We’d also like to be able to have a clickable button that attendees can click on the board that provides guidance on how to complete the training exercise - so essentially this information is hidden until someone clicks the button and its then revealed and then they can hide the info again once they've read it. Firstly is this do-able? Secondly, is this do-able on the free version? Thanks!CC

752
mlanders
3 years ago
M
Mitch ChunNew Here
asked in Ask The Community
Hot key different locations on Miro board

Hi all,I currently have a very large Miro board with multiple frames - I was wondering if there is a feature to hot key different frames or locations on the Miro board so you can simply click a key (or create a custom hotkey) to go directly to that place on the Miro board.Thanks!

3022
Robert Johnson
3 years ago
A
Alexis KarglNew Here
asked in Ask The Community
What happens to tags when stickies are exported?

If I export some sticky notes that are tagged, what happens to the tags?  I’m especially interested in the csv export, but would like to know the outcome for the other file types, as well.Also, can I export multiple groups of stickies at once, and how will they be organized?  For example, if I do affinity mapping and have four frames for categories, can I export all four frames into one csv, and how can I expect the categories/frames to be organized and represented?

1684
A
3 years ago
C
Chris RichardsonNew Here
asked in Ask The Community
Default team

Hi I have just implemented an Enterprise account at my company, ~40 users. I have set up a team structure to manage permissions and who-can-see-what. The teams are largely exclusive, but there is a limited amount of cross over where some folk have a primary and a secondary team. Is there a way of setting which of their teams will be the default when someone opens Miro? I want to minimise the setting up of boards in the wrong placesThanks!

4011
Kiron Bondale
3 years ago
J
Jim ForanNew Here
posted in Ask The Community
[RESOLVED] Cannot duplicate Miroverse "Service Blueprint" board

https://miro.com/miroverse/service-blueprint-essense/ will no duplicate.  It starts, then just provides a basic error message.  

732
A
3 years ago
A
Amalia SlydelBeginner
asked in Ask The Community
All my miroboards are gone!!!!!!

Hello, logged onto my miro account to find none of my boards to be existing. Had a really important school project that is now completely gone. I have not accidentelly delated anything. Please help me.

684
A
3 years ago
M
mrmichaelNew Here
asked in Ask The Community
Sticky notes covering or being covered?

I have noticed when using the brainwriting template that when I change the size of a sticky note on the bottom right side of the template it will over lap other sticky notes.  But when I change the size of a sticky note on the top left side of the template it will move underneath the sticky notes surrounding it. Why does this behavior occur?Can I control this behavior so the opposite happens?Can I control this behavior so it only overlaps? 

3413
mlanders
3 years ago
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