Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7643 Topics

W
WilliamBeginner
asked in Ask The Community

Acrobat PDF - Comment Tool

Is there a way to upload a PDF, with “Acrobat comments”, and review the comments in Miro without going to the source file via Dropbox or Google Drive? When I load a PDF from Dropbox/Drive I can see the ‘comment’ bubble in the PDF, but I cannot see what the comment says (via Miro) without going back to the source file. One parallel that I like is from Google Drive - Acrobat comments within a PDF are organized and visible when reviewing the document.

2
W
3 years ago
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Peter DobesBeginner
posted in Ask The Community

Dropbox Business for teams - How to access files in team folders?

Hi,We just recently switched to the team version of Dropbox.This means shared folders in the team space, where we run our projects. The Miro integration with Dropbox can only access / see files in my personal (pink) folder … which means I can’t link files from our team project folders. Making it unusable for Dropbox teams.Is there a way to fix this?ThanksPeter

2
P
3 years ago
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Chris BuffeyBeginner
asked in Ask The Community

Upgrading to a consultant plan

Hi, I´m fairly new to Miro and currently on the free account although looking to upgrade to the consultant account. I’m a (private) language teacher and will be using the boards to enable my classes to collaborate on projects and submit written work. So far, I´ve used it with two groups (8/9 students in each) and I’m sufficiently impressed to pay for an account to allow me to create more boards for more groups.I believe the consultant plan is the best for my needs, however, when I try to upgrade I see a message that I have 17 members on my team and need to remove some before upgrading.So my questions areHow do I remove the team members from boards I have already created and shared? Will I need to send my students a link each time they connect? (I plan to “frame” each lesson, so the students will keep coming back to the same board and link.)Many thanks in adance  Chris

5
C
3 years ago
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DesignerMatBeginner
asked in Ask The Community

Notification 'side tray' not loading on desktop app or browser

Hi All,This has been happening for a while but just got time to raise it here.Basically the ‘side tray’ specifically triggered by the notifications icon won’t load content within it (See image)Obviously this is annoying as I am limited to going to each board individually and scanning around for notification marks on the comments, that may not even be the one I am searching for. Any help will be appreciated.  

6
D
2 years ago
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Anderson IarrocheskiNew Here
asked in Ask The Community

Is possible to back-up deleted account boards?

I have a older account that was deletes by “acident”. Can I restore their boards?I’ve created another account with same email but board does not came back.

1
Robert Johnson
3 years ago
A
AnantuNew Here
posted in Ask The Community

Asking to resubscribe account before the expiry?

Our Team admin was going on for vacation, so he tried to me the team admin, but somehow it didn’t work out.Now when we are trying to open the Miro board it is showing the message as " Team account subscription is expired. Please ask the account administrator to re-subscribe” .What need to be done ?Please guide !

5
Robert Johnson
1 year ago
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Nikolaj Lyngbye KolbeNew Here
posted in Ask The Community

Expected waiting time for Miro sales to return?

Hi allI have for a while been using the Team version of Miro, but is interested in investigating whether I can convince our IT department to buy a Enterprise version for my team and other departments.I have contacted the Miro Sales team a couple of times over the last 2 weeks through the form https://miro.com/contact/sales/?lead_source=Pricing&subject=company_plan to hear about pricing for the Enterprise version, but haven’t received any response.Does anyone know, how long a response time I can expect from the sales team at Miro?Thanks in advanceNikolaj

6
R
1 year ago
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veraburgBeginner
posted in Ask The Community

HELP! Got kicked out of my own board while no one else was part of the team, access denied

I was working on my MIRO board for hours, but all of the sudden I got kicked out of it because apparently I not allowed… But it doesn't make any sense.Does anyone know how to deal with this problem? 

4
Robert Johnson
3 years ago
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Jo RobertsNew Here
asked in Ask The Community

Ratio alignment across frames

How do you create ratio alignment across frames?

2
J
3 years ago
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janardhanBeginner
asked in Ask The Community

Is there an option to Inclusion of a disclaimer when user logins first time to the Miro?

We have a requirement to display disclaimer popup with disclaimer checkbox and user has to accept the  disclaimer checkbox if user logins first time to Miro tool. Please help us how we can achieve this functionality in Miro?How to track/store user specific information in Miro? 

1
Kiron Bondale
3 years ago
W
WWWNew Here
asked in Ask The Community

New update: Can't hide change highlights.

Hi. After updating the Miro app on macOS I don’t have a button for hiding board change highlights, one that previously was at the bottom of the screen. If I go into the Activity list there’s not a button for hiding change highlights there either. If I quit the Miro app and go into the board again there’s still change highlights there. What can I do? This is considerably taxing having to work with the change highlights on. Thanks, regards / W

3
W
3 years ago
A
Arcade MasterNew Here
asked in Ask The Community

Spacing period

I use miro for math and I want to put a minus sign and then I want to space it out with a 28 but as soon as I click the space bar it adds a period, ow can I stop this from happening

2
Robert Johnson
3 years ago
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Juan CespedesNew Here
asked in Ask The Community

All of my frames and important project information was deleted. How can I restore it?

Hello. Does anyone here have a suggestion about restoring or getting back deleted content from a Miro board in the Free version? I have no idea how ALL of my groups important project data was deleted. Please help.

1
Kiron Bondale
3 years ago
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Robert WallaceNew Here
posted in Ask The Community

Export as Image No JPG File Type Option

Hi. I’m trying to “export” a frame and it’s contents to a JPG to share with others. When I pull up Export and JPG, there’s no JPEG file type under the Save As drop-down. Any ideas why and how to fix?

1
Kiron Bondale
3 years ago
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Claudia PerezNew Here
posted in Ask The Community

Facilitating with multiple boards with a Consultant account

Hello, I will be facilitating for the first time in MIRO. I will have 50 participants. First we will do an ice breaker all together in one board.  It will be a brainstorm meeting and there are 5 different topics.  I created 5 different boards and will divide the 50 participants to the boards. (10 participants in each board). We will have the same team members in breakout rooms in zoom. Can you foresee any issues with me running 5 different boards simultaneously with Consultant account?  I would love to practice this facilitation with the community is there a volunteer group that would allow me to practice with them? Thank you!

6
its.eric
3 years ago
I
IvanPsyActive Contributor
posted in Ask The Community

Need help for a workshop: different devices and digital illiteracy

Greetings,a NPO asked me for an online workshop: there are going to be 20 participants.They will use Zoom, and they have the option to create rooms in order to divide in different sub-groups for some exercise.I’d like to use Miro, but there are some issues:the participants are going to attend with different devices: some of them on PCs, others on smartphones the digital literacy level is very lowWhat’s the best way to use Miro to make them having an active role?Asking them to create an account is a no way: I want to keep things the lighter as possible.There may be the Guest solution, but how is Miro on a smartphone, from a participant point of view? 

2
mlanders
3 years ago
F
FirstAppBeginner
posted in Developer platform and APIs

Authorization user by cURL or REST API (from server)

Hi!Сan I log-in  user from the server, using cURL or REST API

3
Anthony Roux
Mironeer
3 years ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community

Password breach

Hi AllWhen I opened Miro on the app on my ipad the other day I got a message saying there had been a leak or hack of miro passwords. I ignored the link I was given to change my password. I now can’t find any mention of this elsewhere. Anyone else had a similar notification? Is it an issue with my ipad?? CheersMike

2
Michael Dunlop
3 years ago
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janardhanBeginner
posted in Ask The Community

How to add new Links near Help icon (Learning center) ?

Want to add new Link with help icon near Miro Help (learning center)  icon  to raise support request for Miro users.Please help me which approach we need to follow to add this link.

6
Robert Johnson
3 years ago
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Egor SviridenkoBeginner
posted in Ask The Community

Comments lost on MIRO board

Hi guys, We are using a MIRO board in an educational project, and 2 days ago lots of people made many comments on each other’s work there, but today the course teacher cannot find her comments anymore. She is board owner. We tried looking in Activity log for anything like “Deleted Comment”, or “Deleted Shape” (as I can imagine that deleting a shape with a Comment attached to it would delete the comment as well), but no luck. Also looking in Comments tab to Show Resolved Comments doesn’t show the lost comments.Commenting is an important piece of this academy we are doing, as students and teachers rely on this function a lot as a communication, so it’s unfortunate if we can lose comments and can’t find their traces. Could someone help? ThanksEgor

4
Robert Johnson
3 years ago
F
FirstAppBeginner
asked in Developer platform and APIs

How to delete board by REST API

Hi! Is it possible to remove the boards with REST API?

1
Robert Johnson
3 years ago
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Giulio BergamaschiNew Here
asked in Ask The Community

Last modification

Hey guys, I’m really new with Miro but loving it, I need help for something. I wanted to know if it’s possible to share a board with the link without allowing the spectator to see when was the board last modified ? Thank you from Paris Giulio

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3 years ago
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omar abdelazizBeginner
asked in Developer platform and APIs

Editable boards for not registered users

i am in team plan, i am using board picker to embed miro into my website and i am embeding Editable boards for not registered users but the created board is not editable it’s in can comment state

8
O
3 years ago
C
ccrraaiiggNew Here
posted in Developer platform and APIs

postMessage from embedded Miro board content to parent window?

Greetings! Is it possible for Miro board content to communicate from its embedded IFrame to the parent window, via postMessage? I have embedded a Miro board into my web app in an IFrame, and I’d like to invoke my web app functions by clicking links in my Miro board content.Thanks!

2
C
3 years ago
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Sebastian HeblerBeginner
posted in Developer platform and APIs

Rate limit for SDK usage

Hi, the REST API rate limit and how to control it by using the responses is good described and works well (Even if being slow. But it is anyhow limited to 1000 widgets, but this is another question...). How can I control the rate limit for the SDK usage?The only statement I have found so far is: “The Miro SDK enforces rate limits on widget operations. Each operation (create, update, or delete) on one widget costs one point. The current rate limit is 10,000 points per minute, summed over all widgets, and overall web-plugins, executing in a single client.”Do I need to count on my own? Or are there any methods to check the remaining points or the time when the rate limit is replentished? Thanks and regards,Sebastian

5
Anthony Roux
Mironeer
2 years ago
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